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Public Service Design Workshop 市民活動推進センターにおける公共デザインワークショップ
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Public Service Design Workshop 市民活動推進センターにおける公共デザインワークショップ

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埼玉県鶴ヶ島市市民活動推進センターにおける公共デザインワークショップ

埼玉県鶴ヶ島市市民活動推進センターにおける公共デザインワークショップ

Published in: Design, Education

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  • 1. Public Service Design Workshop 2014 市民活動推進センターにおける 公共サービスデザインワークショップ Public Service Design Workshop 株式会社創庵 佐々木 博 USMEDIA Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 2. Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 3. Day 1st CIID Day 2nd Day 3rd Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 4. 1978 1972 15 ( 2013 1970 1997 12 IT NHK IT IT ICT Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved. )
  • 5. サービスデザインってなに? Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 6. Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 7. DESIGNER Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 8. CUSTOMER DESIGNER Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 9. DESIGNER ENGINEER CUSTOMER STAFF OWNER Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 10. 2012-03 GLOBAL SERVICE JAM http://planet.globalservicejam.org/ Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 11. Customer Front Staff Manager Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 12. サービスデザインの手順 a b c d 観察 発見 応用 実践 Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved.
  • 13. IN 発見 収集 発見 ❷ ❸ L 整理 編集 着想 観察 ❶ 課題 ❹ 観察 ❺ ❽ ❼ ❻ 傾聴 R 共有 表現 応用 OUT Copyright @ Hiroshi Sasaki, Soan inc., 2013 All Rights Reserved. 実践