KM Summary

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Key Knowledge Management messages

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KM Summary

  1. 1. Knowledge Management Supply Chain A. Wegewijs Knowledge Management, Supply Chain Policies Version: 2009-1
  2. 2. Knowledge Management in 1 slide....
  3. 3. Knowledge Management defined Identify, create or collect and distribute knowledge for reuse, awareness and learning, with the aim to improve business performance. Source: wikipedia ‘I cannot manage knowledge, but I can manage an environment that will enhance knowledge creation and stimulates knowledge sharing’ Knowledge Manager
  4. 4. The Knowledge Value Chain Company Collect (Re)apply Evaluate ambition, What Spread the or the the knowledge knowledge Targets, create the knowledge knowledge do you need? knowledge Strategy Each step adds value...
  5. 5. Three fold focus on knowledge Short term focus: Good practices rapid flow of existing knowledge SC expertise / core Mid term focus: competence maintain existing functional knowledge and expertise Longer term focus: Developments have the right knowledge to deal with new developments
  6. 6. Aligned PROCESS, SYSTEMS and MINDSET Company Collect (Re)apply Evaluate ambition, What Spread the or the the knowledge knowledge Targets, create the knowledge knowledge do you need? knowledge Strategy • Collect Structured • Create Structured KM SYSTEMS • Acquire KM SYSTEMS PROCESSES PROCESSES • Capture relevant • Share • IT (doc. Management & collaboration) CONTENT • (re) use • Evaluate mindset mindset • Knowledge owners PEOPLE PEOPLE • Knowledge users • Part of process • System users
  7. 7. The 2 roles of SYSTEMS in knowledge management Company Knowledge Knowledge Knowledge Knowledge Knowledge ambition, Targets, Determination Development Identification Strategy Dissemination (re)application evaluation Acquirement Inventory The PROCESS SYSTEMS supporting 1 2 DOCUMENT MANAGEMENT: GLOBAL INFORMATION / KNOWLEDGE COLLABORATION & COMMUNICATION STORAGE & DISTRIBUTION
  8. 8. is this..? FINAL SLIDE........Who

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