PAL Leaders - Career Readiness in Action 2016!

PROJECTS 2016
AmazingRaceMonash
FlagOff
MiniGolfMayhem
MonsterMovieNight
MovieNight@Monash–Zootopia
Pizza&Polish
PAL Program
Career Readiness in ACTION!
www.orgsthatmatter.com

2
PAL Program
COPYRIGHT
PAL Program 2016 – Career Readiness in ACTION!
The PAL Program 2016 – Career Readiness in ACTION! ebook has been
created by students from the Monash University PAL Program from within
the Monash Business School.
Published by What Really Matters Publishing
c/- Organisations That Matter
Compiled By Gary Ryan, Facilitator of the Projects Program
Level 8, 350 Collins Street
Melbourne, Victoria 3166
AUSTRALIA
Phone +61 3 8676 0637
E-mail: info@orgsthatmatter.com
Copyright © 2016 Gary Ryan, Organisations That Matter® & Monash
University & each of the members of the project teams
All effort was made to render this ebook free from error and omission.
However, the author, publisher, editor, their employees or agents shall not
accept responsibility for injury, loss or damage to any person or body or
organisation acting or refraining from such action as a result of material in
this book, whether or not such injury, loss or damage is in any way due to
any negligent act or omission, breach of duty, or default on the part of the
author, publisher, editor or their employees or agents.

3PAL Program
CONTENTS
Amazing Race Monash
Flag Off
4
10
18
23
30
36
Mini Golf Mayhem
Monster Movie Night
Movie Night @ Monash – Zootopia
Pizza & Polish

4
TEAM MEMBERS
Robert Cook
Brandon Tiong
Ho Yan Wu
Vanessa Say
Grace Ong
PROJECT NAME:
Amazing
Race Monash
PAL Program – Amazing Race Monash

5PAL Program – Amazing Race Monash
PROJECTPURPOSE
• Student to student – allow students to meet new friends and engage with one another as well as have the
opportunity to work collaboratively as a team.
• Student to university – help students familiarise themselves with the university and the campus.

6
GOALS
Quantitative Goals
• Aimed to have 20 participants
• Be cost-efficient (target - less than $500)
Qualitative Goals
• Familiarise students with the campus
• Allow students the opportunity to meet new friends
• Engage with the faculty
• Share tips and tricks about getting through
university
A Fun Free Event!
AMAZING RACE
The
MBS
2016
The Amazing Race
Thursday, 4 August 2016
Income Dr Cr
Refunded barbeque hire deposit $50.00
Total $50.00
Expenditure
Prizes for winning team (Village vouchers) $150.00
Printing (Race clues etc) $50.00
Barbeque hire $43.00
Barbeque deposit $50.00
Food for barbeque $50.00
Total projected expenditure $343.00 -$293.00
Total funding request from Faculty -$293.00 (Max $500)
PAL Leaders project - Income/Expenses Budget

7
WHATWEPLANNED
Task Explanation
1
Meeting - doodle poll
Contact ambassadors to help us run event
2
Decide on what stations are
Organise food for end of event - $100-$150 budget
Book venues
3 Create timeline
4 Decide date – 3rd week of second term
5
Advertise/Marketing
Post event on Facebook and spread the word
6 Contact Monash Sport to work out book
7 Book a classroom
Task Explanation
8 Organise gift cards and prizes
9 Movie Tickets $100 budget
10 BBQ Organising
WHATACTUALLYHAPPENED
Planning
1. 6/4/16 - first team meeting to plan outline of event and
tasks that must be done
2. 23/5/16 - decided hump lawn as location of event
3. 25/6/16 - finalise budget - $293 - well under budget
4. 5/7/16 - flyers for marketing event created
5. 19/7/16 - clues booklet for event created
6. 24/7/16 - final meeting and run through of event,
created facebook event, finalised bbq hire
7. 3/8/16 - final run through of event and bought food and
prizes
8. 4/8/16 - day of event
Event Day
1. 1pm - meet up to set up bbq and stations/games
2. 2pm - event officially begins, participants begin arriving
3. 2:30pm - race begins whilst bbq team cooks lunch
4. 3:30pm - race ends and prizes awarded, bbq begins
5. 4:00pm - event finishes and clean up
Details
• 10 participants - 3 teams
• Prizes of movie tickets for winner and runner-up as
well as lolly bags for all participants
• Sausages and vegie-burgers for bbq
• 1 ambassador helped during the event
• Find attached activities booklet
AMAZING RACE
The
MBS
2016
Team Answer Book
tape edges
Team member names:

8
WHATWELEARNED
• Be prepared for unplanned circumstances – people
dropping out, venue problems
• Importance of adaptability and flexibility when
planning/running an event
• Leadership – at first we didn’t have a designated
leader but found that people would naturally step up
to fulfil the role. This helped us realise the importance
of a leader in being more organised and delegating
tasks. We should have had clearer responsibilities
from the start.
• Communication – we learnt that communication
was the most important aspect in terms of planning
an event, whether it be communication between
team members or communication to sponsors and
customers (participants). We communicated well
to sponsors and effectively convey our plan and
requirements. We could have, however, improved
communication between members and more clearly
define each of our designated roles.
• Planning and organisation – generating ideas for the
event was easy as everyone was able to contribute
their ideas. Everyone completed their assigned tasks
leading to the event making it well organised.
• Problem solving – we ran into some problems during
venue hire as we were unable to hire a room for the 2
hour block. We were, however, able to negotiate with
our sponsor to use a small space for the activity. We
also had problems marketing with not many people
signing up in the booking system so we were unable
to plan for the exact number of people who would
participate. We solved this by promoting more on
social media and it also meant we had to organise
teams on the day.
• Teamwork – our team was able to work together well
as we had the common goal of creating and running a
successful event. Teamwork was extremely important
both for planning as well as executing on the day.
• Initiative and enterprise – During the planning of the
event, team members were able to take initiative by
taking ownership of certain tasks. On the day, we had
a small amount of participants at first but were able
to get more participants by advertising to friends of
participants and passerbys.
• Customer service – on the day we were friendly
and interacting with participants giving them advice
and asking questions about their time at university.
We received positive feedback of the event and the
activities that were run.
• Lifelong learning – we learnt the importance of soft
skills that we practice in university for the many
aspects of life such as this event. We were able
to practice our communication, organisation and
teamwork skills through this event.
• Technology – Technology was utilised throughout
the planning of the event with online chat allowing us
to communicate and send material and information
between one another. Facebook was used to market
as well as the online booking system. We learnt how
powerfulofatooltechnologycanbewhenundergoing
team tasks.
• Self-management – This event was completely self
managed from planning to execution. Our team
was able to sufficiently meet deadlines and deliver
a successful event. We were also dedicated to the
event and put in over 30 hours each despite our other
personal commitments such as university and work.
• Innovations – we created an event that allowed
new students to both familiarise themselves with
the campus as well as have fun. The clue book
also contained facts and tips about the university
that would be helpful to students and made it more
interesting.

9
RECOMMENDATIONS
• Do it in first semester as there are more new students
and it is easier to market towards them
• Tackle marketing early as it is the most challenging
aspect of the project - utilise multiple methods, we
found that word-of-mouth was the most effective
technique
• Have more incentives for people to participate
• Stay in communication with Ali and keep her updated
as she provides a lot of assistance
ACKNOWLEDGEMENTS
• Ali Richardson – for sponsoring our event, assisting
with booking of venues, acquiring prizes and running
the PAL program
• Professor Colm Kearney, the Dean – for his support
of the program and our project
• Gary Ryan – for the team building and organising
workshops by Gary and Orgs That Matter which
made the event possible.

10
TEAM MEMBERS PROJECT ROLE
Andy Cheung Team Leader
Jason Tran Resource Manager
Wilt Xu Accounting/Finance Officer
Jacky Yang Marketing Officer/Photographer
David Barrett Events/Venue Organiser
Anthony Setiawan Liaison Officer
PROJECT NAME:
Flag
Off
PAL Program – Flag Off

11
The purpose of our project was to enhance student to
student relationships amongst first year commerce
students. In addition, we also decided to focus on
initiatives to help the community by awareness for
Beyondblue as well as services available to students to
cope with mental health challenges. We also aimed to
raise money through donations from students.
Furthermore, we wanted our participants (who were
predominantly first-years) that the Monash Business
School that they care about their students. Leading up to
the event, we were concerned about our participants in
terms of how well they will cope with stress, which were
compounded by the upcoming exam period. Hence, we
invited two members of the mental health ambassador
team to give a short introduction of their services and
how they can help reduce their anxieties, in terms of what
programs they can attend or even people to talk to.
Quantitative Goals:
• Get 30+ people to attend the event
• Achieve an average rating above 8/10
• Aiming to raise $50 for BeyondBlue
• Budgeted $300 for the event
Qualitative Goals:
• For students to meet new people and make new
friends during the course of the game.
• Students to display teamwork, leadership and
communication skills when determining their team’s
strategy before the game started.
• To raise awareness about the Mental Health
Champions, including common symptoms of mental
illnesses and services available to students.
• To have as much fun as possible!
PROJECTPURPOSE
GOALS

12PAL Program – Flag Off
Our team planned to run a competitive social event in
the form of a Capture the Flag event in order to enhance
student to student relationships within the Monash
Community. We felt since our event was held in the lead
up to exams it was important to let students know there
were services available to them if they had trouble dealing
with the stress. This was done through organising guest
speakers to come and talk about mental illness and the
services Monash has available.
Some of the key steps in preparing for the event were:
• Finding a suitable venue/location (preferably Sports
Oval at Monash Uni) for our game to be held.
• Promoting the game using social media and posters
around campus.
• Get personalised bibs
• Finding suitable poles, tags and flags for usage in the
competition
• Set the rules for the game.
• Get 25 pizzas (in case more people came than our
expectation of 30-40)
• Buy sufficient drinks, paper cups and plates for our
anticipated turnout.
Schedule
Belowisasummaryofhowweplannedtheevent,including
some challenges we faced throughout the process.
WHATWEPLANNED
Planned Actual
Week 5 Delegated roles in terms of finances, marketing,
venue searching, equipment searching,
organising food and liaising with
Went according to plan
Week 6 • Report back to group
• Submit budget
• Discuss any problems and how to deal
with it
• Plan out the details of the day
• Plan out the rules of the game.
Group meeting to go through team objectives again to make sure our
goals are aligned.
Discussed Issues
• Sports centre wasn’t available due to competitions being run
• Had to adjust for the timing of the day (before it got too dark in winter)
• The weather on the day (to make sure it is suitable)
• Not feasible to buy new equipment (especially online)
Submitted Budget
Generally outlined the basic rules of the game
Generally outlined the timeline of the day (preparation to packing up)
Week 7 Social Media Interaction. Create event and add
PAL ambassadors to have a greater reach to
the first years.
Evaluated potential venues and confirmed the usage of the lemon scented
lawns
Decided to borrow bibs from the sports centre and repurpose old
resources from the BusEco department to use as equipment
Start marketing through facebook event and invite ambassadors from PAL
program.
Week 8 Promotion
Prepare equipment
Finalised food orders
Finalised equipment we will be using
Week 9 Promotion
Mental Health Champions.
• Look for a suitable venue
• Find suitable food and drinks
• Look for equipment online
• Contact the Mental Health Champions to
see if they are interested in participating
Finalise equipment used on the day
Finalise food and delivery details
Finalise details of the event
Promotion of Event through MSA certified posters across the university.
Made all the tags and flags used
Finalised details of the event (food, delivery, logistics)
Week 10 Actual Event (4:00-6:30pm)
3:00pm: Move equipment and set up the
venue (boundaries and flags)
3:45pm: Meet and greet people attending the
event and explain the rules
4:00-4:15pm: Guest Speaker talking about the
seriousness of mental illness
4:15-4:30pm: Split the team and explain the
rules
Actual Event (4:15-6:30pm)
3:00pm: Move equipment and drinks to the venue
3:30pm: Meet up and set up the venue (boundaries and flags)
4:00pm: Meet and greet people attending the event
4:15-4:30pm: Guest Speaker talking about the seriousness of mental illness

• We held weekly meetings in the lead up to our event
where tasks were delegated between team members.
In these meetings we had to organise grounds, Mental
Health Champion speakers, pizza’s, drinks, social
mediaadvertising,postersaroundcampus,equipment
(which included flags, tags) and sporting bibs.
• On the day of the event we met an hour and a half
before the event to set up the equipment and make
sure we were all on the same page regarding the rules
of the game, the ‘rundown’ of events as well as setup
the equipment.
• Once the students arrived we introduced ourselves
and our event before getting the guest speakers to give
a small speech about what Mental Health Champions
goals are, symptoms of depression and other mental
illnesses, as well as letting the students know some of
the services available to them should they require help.
• Once the speakers were done we had to explain the
rules of our Capture the Flag game. We broke the
team up into two groups and played two games that
ran for 15 minutes each.
• On the day we had to adjust the rules of the game as
we quickly realised our pre-planned rules left students
out of the game for a long period of time. Our initial
plan of having students who had been ‘tagged’ to go
to jails in the opposite team’s base made the game
less enjoyable for students who had been eliminated
early from the game. We initially thought other team
members would be able to easily save their team
members by ‘breaking them out’ of jail, however this
proved more difficult than anticipated. In order to
overcome this we made a common jail in the middle of
the grounds which made it easier to break teammates
out of jail since there were less opposition to protect the
jail area, and hence make the game more enjoyable
for students.
• Each team was able to win one game on the day,
however due to lighting issues we couldn’t hold a tie
breaking game.
• Upon completion of the second game the pizza had
arrived and students were invited to enjoy something to
eat and drink. Students took this opportunity to further
get to know one another and we were impressed
with their willingness to engage with one another. At
this point we let the students know we had no more
activities planned but let them know it was a good
opportunity to make new friends.
• Game 1 seemed like a trial for the competition, but
game 2 saw more tactics and teamwork involved
to better protect the flags and to better attack the
opposition’s defense. The losing team from game 1
made a comeback in game 2. We were impressed with
the improved teamwork and communication between
the teams over the course of the afternoon.
• Oneofthegoalsofourprojectwastohavestudentsget
to know one another, due to the students willingness
to engage with one another we considered this a
success. Our quick survey we gave out had students
score our event as 8.2 out of 10, which let us know we
achieved our goals of making the event an enjoyable
afternoon for those who attended.
• We also let the students know we were taking voluntary
donations for Mental Health Champions and were able
to raise more than $60. This means we were able to
raise the $50 we aimed for, but more importantly we
were able to raise awareness about mental illnesses
and some of the services available to help students.
We thought this was particularly important as leading
up to exams we recognised some students can find
the stress difficult to deal with.

WHATWELEARNED
Leadership
Our part as Leaders was a collaborative approach. We
didn’t have any specific leader rather we each contributed
our input on certain issues and agreed upon the best action
as a team. Each team member had designated roles
and had to take initiative to complete their assigned task.
These roles were decided both on strengths and areas in
which each member was looking to further develop skills.
If members had outside commitments that made it hard to
finish these tasks then we were able as a team to figure out
who and when these tasks can be completed.
Communication
Our group found it was important to share our progress on
our designated tasks with the group to ensure everyone
was happy with our progress. This was done through
group meetings and as a group we were then able to
add our thoughts as a group on the task and/or problems
the person/s doing the specific task had. This ensured a
higher quality of work among us a team.
Planning and Organisation
We made sure that we constructed a timeline and have
incremental goals put in place to make sure that we were
always on track and not falling behind our schedule. To
remain organised we had weekly goals that we wanted to
achieve and made sure we reported back any problems
and any progresses made to the team. This was done in
the weekly meetings that we held.
Problem Solving
Problem solving was integral to make sure the event ran
smoothly on the day of our event as we realised one of
our rules excluded players from the game if they were
eliminated early on during the game. We were able to
change the rules to change the ‘jail’ were eliminated
players were held to the centre of the grounds which
allowed players to be saved more easily and hence feel
more involved in the game.
We came up with alternative solutions in case certain
options didn’t work out, or the weather turned bad (which
fortunately it didn’t).

WHATWELEARNEDcont...
We needed to figure out which people at the university
were in charge of certain areas.
When we were not able to access appropriate materials
needed for the event due to limited payment methods,
we were able to find alternatives, such as repurposing old
materials to use for the event.
Teamwork
We found out that delegation was an important skill in
teamwork. Because this was a medium scale project,
we still had quite a large number of tasks that needed to
be executed, whether it’s marketing, liaising, budgeting
and communication. We split the tasks amongst our
group members according to our personal strengths. For
example Wilt is studying accounting, therefore he was
willing to plan the budget for our project. By delegating the
tasks, we were efficient in our planning and execution of
these tasks. We also remembered to consult our group
members of our progress, so everyone was on the same
page.
Initiative Enterprise
We were able to reuse the old 2012 leaders/ambassadors
programs shirt as bibs for our Capture the Flag game rather
than getting new bibs. This allowed us to save money from
renting or buying bibs.
We were able to use Beyondblue balloons not only as a
way to promote awareness for mental illness but also as
barriers to designate specific areas within the game.
Avoided spending funds by not purchasing any new
equipment or material that is only used once.
Customer Service
It was important on the day of the event to present
ourselves to students in a way that best represented the
Business and Economics Leaders Program. We were able
to achieve this through making students feel welcome by
engaging them in conversation and giving them a chance
to start conversations with new students.
The 36 students who attended all said they had a great
time and got the opportunity to meet new friends.
Lifelong Learning
We were able to learn a lot from organising this event. In
particular, working together as a team and being able to
effectively communicate our goals in the initial planning
stages was important to generate an idea we all agreed
upon.
Each individual member in our group spent well above
30 hours throughout the semester working on the project
which included new challenges such as marketing, venue
preparation and organising sufficient equipment.
Technology
Technology was a key component in our communication
both to each other as a group and to the students who
were going to participate in the game. We used a group
chat to communicate between our group and organise
meetings when necessary. We also used a facebook
event to promote our Capture the Flag game. The
facebook event also gave us a rough estimate of how
many people were going to attend the event.
Self-management
It was important for us to manage our time as we all had
our own tasks that were delegated to us. We realised that
due to university and work commitments that some group
members would need help with their tasks throughout our
planning process. To overcome this issue we as a group
decided how to ease the workload on this member, this
ensured no individual member was overloaded with tasks
that they weren’t able to achieve.

16
• Promoteearly.Getthewordoutforyourprojectearly,
this will equate to more exposure in the community,
and ultimately, more attendees. We also recommend
to execute your projects in semester 1, since the first
years are still more likely to be unfamiliar with the
university, and this project can be a platform for them
to familiarise themselves with the uni, and also make
some connections along the way.
• Do not overcomplicate things. Sometimes going
with something simple is the best option, especially
relevant if you’re working in a big group. Avoid
difficult, time-consuming and tedious tasks, as this
will create confusion and disarray amongst members
in the group.
• Have realistic estimates. There’s nothing worse
than over-the-top goals and vision, this will only skew
future predictions and the overall outcome of the
project.
• Make sure the team members are on the same
page. Have a talk amongst your group in the first
meeting in regards to everyone’s goals, levels of
commitment and what we all want to get out from this
project. By doing this, all members of the group can
agree on a plan that they can all contribute on.
• Make sure you have a clear idea of the target
groups you want to invite, and how you will
achieve them. In our case, we had connections with
some of the Business School Ambassadors, and we
reached out to them to attend our project, along with
their mentees. We also reached out to the general
public via social media.
Our team would like to thank the Monash Business and
Economics Faculty, specifically Dean Colm Kearney for
giving us the opportunity to participate in the Leaders
Program in 2016, this project would not have been
possible with his support. The team would also like to
say a massive thank you to Alison Richardson, the PAL
program coordinator, for her continued support and
advice throughout the duration of the project. Alison
works tirelessly to ensure our projects were of the
highest standards and offer us and the participants a
wonderful experience.
We would also like to thank Gary Ryan for providing us
with his support and guidance throughout the planning
stage of the process. His advice on how to function more
efficiently as a team was key to helping turn our event from
an idea to a reality.
We would also like to thank the Mental Health Champion
guest speakers who came out and helped spread
awareness about mental illness. Last but not least, we
would like to thank the students who came out to the event
and hope you got as much out of the experience as we
did.
Through this program, we have experienced a few
setbacks, challenges and obstacles. However, through
teamwork and perseverance, we have managed to
produce a meaningful project, and the experience and life-
skills that we have learned will definitely stay with us in our
professional careers and beyond.
RECOMMENDATIONS
ACKNOWLEDGEMENTS

17
NUMBERS
Planned Actual
Attendance 36
Average Rating 8.18/10 from 22 scores
Money Raised $63 was raised, and all the proceeds go towards the BeyondBlue campaign.
Income:
• Faculty Subsidies • The Faculty of Business and Economics were willing to spend $500 to subsidise
our project.
Expenditure
• Pizza
• Drinks
• Plates and Cups
• Total
• $168.10
• $46.00
• $9.00
• $223.10
Meeting new friends (Qualitative) General feedback: Most people felt like they met at least one new friend, and the majority
of first years students felt like they met people who are studying the same course as
them.
Cooperating, Teamwork (Qualitative) Game 1 seemed like a trial for the competition, but game 2 saw more tactics and
teamwork involved to better protect the flags and to better attack the opposition’s
defense. The losing team from game 1 made a comeback in game 2.

18
PROJECT NAME:
Mini Golf
Mayhem
PAL Program – Mini Golf Mayhem
TEAM MEMBERS
Vassil Andreev
Stephanie Jong
Victoria Langley
Jacinta Lee
Christy Pearson

19
PROJECTPURPOSE
GOALS
To provide opportunities for students to connect to other
students as well as students to faculty. This will be done
through mini golf.
Quantitative goals
• Obtain 3 quotes for hire and execution of activity
• 30-40 Students to participate
• Keep activity under $500
• Invite a minimum of 100 individuals on the Facebook
event
• Physically distribute at least 20 promotional flyers to
students
Qualitative goals
• Organisers to be outwardly positive and encouraging
throughout the activity
• Represent the Monash Business School in an
engaging manner
• Ensure new and current students felt a sense of
community during the activity
• Get people to try something new
• Create a positive and comfortable atmosphere
• Develop project management skills
• Work effectively together to achieve team goals

20
Our group originally planned to do human-sized foosball
on Lemon Scented Lawns during orientation week in
semester 2. We were going to hire the equipment and
supervisor from an external provider and create flyers and
events on social media to promote the event. In the case
of the equipment hire cost exceeding our budget, we were
prepared to negotiate with the providers. Additionally, we
wanted to hold a barbeque where gold coin donations
were encouraged, with all proceeds going towards a
charity aligned with the Monash Business School.
After negotiating with four different providers, the cost
of hiring the human-sized foosball activity exceeded our
budget constraints. We wanted to continue with an activity
of the same nature as foosball within our budget and so
chose mini golf. This was a light, physical activity that was
easy to participate in and allowed for people to interact
with each other while playing. After obtaining a further two
quotes, we chose to use Action Events which cost $500
precisely, meeting our budget goal. The location was
moved to outside the South 1 lecture theatre, coinciding
with another student society’s sausage sizzle to welcome
new students. This collaboration eliminated the need for us
to hold our own barbeque.
We produced physical flyers as planned, and with the
help of Ali, distributed these in the orientation showbags
provided to new students. While difficult to determine the
exact number, we estimate around 80 flyers were given to
students based on attendance from previous years. We
also created an online Facebook event to assist in the
promotion of the day, inviting approximately 150 people.
This meant our promotional goals were well exceeded.
On the day, we had 45 students participate throughout the
two-hour session. This surpassed our goal of having 30-
40 student participants. There were some communication
problems that led to a delayed start time but overall they
were a minor setback. These problems included the
equipment provider struggling to find the right location and
the leaders who were present on the day having outdated
contact details for Ali. We had arranged an indoor venue
in the case of rain, but luckily this was not needed as the
weather was accommodating.
Our team interacted warmly with the majority of the
attendees and it was clear that they were enjoying
themselves. We wore the Monash Business School PAL
Leader shirts, which was an effective way to demonstrate
the link between the activity and the faculty. This informal
setting allowed the students to appreciate the multifaceted
nature of the Monash Business School and to provide
a positive start to life at Monash University. In turn, this
satisfied the main purpose of our project, which was to
connect students to their peers, as well as to the faculty.
WHATWEPLANNED

Mini-Golf and BBQ
When: Wednesday 20
th
July, 1-3pm
Where: South One Lecture Theatre
(43 Rainforest Walk), Clayton Campus
Join us for a round of mini-golf! Everybody is welcome to come along,
have some fun, make a new friend or two and of course, take
advantage of the FREE BBQ being held by the Business and Commerce
Students’ Society (BCSS) nearby. SEE YOU THERE!
You are invited to…
Brought to you by the Monash Business School

21
Leadership
Each member of the team were given opportunities at
different stages to demonstrate leadership and take
control of specific tasks. Through this we learned to use
the different strengths of our group members effectively
and efficiently.
Communication
Throughout the planning process we saw it was
imperative to communicate with the members of our
group in order to be aware of our progress and stay
on track to achieve our goals. We learned valuable
lessons during the execution, where we realised clearer
directions were needed for the provider to arrive at the
correct location.
Planning Organisation
There were a number of checkpoints that had to be
achieved before the next stage of our project could
continue. When we planned foosball, we engaged
in premature promotional activities before realising
this activity was too expensive. If we started with a
more detailed plan, it would have allowed us to avoid
unnecessary work as we would have realised foosball
was unfeasible at an earlier stage.
Problem Solving
As our event was based outdoors, we had to develop
contingency plans in the case of unfavourable weather.
This required us to think of other alternative venues that
were suitable and available on the day, allowing us to
solve potential problems before they arose on the day
and resulted in a less stressful lead up to the event.
Teamwork
Each member of our team had a different role to play in
organising the event. Ensuring that everybody did their
part well and on time was crucial for event success.
By delegating roles and trusting our teammates, we
achieved our goals.
We learned firsthand how being enterprising with event
planning can be beneficial, as partnering with the
student society barbeque increased our participation
numbers. We saw that a number of people were hesitant
to participate on their own accord and so our team had
to display initiative by actively inviting these students to
get involved.
Customer Service
We did not realise how helpful having an equipment
operator would be. His assistance allowed us to interact
and engage with students in a more relaxed way which
enabled them to have more fun.
Lifelong Learning
This was the first time our group members had been
part of a project from start to finish. We learned a lot
about how plans can change throughout the process
and how adaptability plays a major role in the success
of the project. This newfound knowledge can be applied
in future projects and enable greater accomplishments.
Technology
We saw how effective social media could be at raising
awareness of events. We will keep this in mind when
dealing with promotion strategies for future events,
particularly when these events are being aimed at a
student demographic. Online communication channels
facilitated productive and efficient discussion.
Self-Management
Juggling university, work and extracurricular activities, as
well as the project management needed to be a priority
for all team members. This was particularly important
when deadlines had to be met, such as setting event
dates, promotion and booking the provider. We left some
of these aspects too late in semester 1, which we should
have foreseen as a busy time and organised earlier.
Innovation and sustainability
We demonstrated innovation during our project by
creating a flexible playing structure so students could
participate to their comfort level rather than feeling
pressured to complete all nine holes. Lastly, the activity
did not require external energy sources, such as a
petrol generator, which contributed to sustainability by
reducing our carbon footprint.
Of all the above lessons, the most important thing we
learned was to communicate well with your team and
abide to your deadlines.
WHATWELEARNED

22
The best recommendation we can make is that next
year’s Leaders book their activity venue early (if on a
Monash campus) as spaces fill very quickly throughout
the year.
Contingency plans are beneficial not only in helping
your peace of mind but will avoid having to deal with
unforseen circumstances on the day that may hinder the
success of your event.
Confirming cost implications and budget constraints are
crucial. They need to be discussed and decided early in
your project development, as this is a preliminary step
in the planning process and determines the feasibility of
your idea.
Set realistic goals and consider using a goal-setting
framework to help with this. For example, we used the
SMART method (specific, measurable, achievable, realistic
and timely) to set our goals and this was very helpful.
If you are doing an activity on a Monash campus, try and
choose a day when there is a lot of incidental traffic as this
is likely to boost participation numbers significantly. If you
can collaborate with other activities such as orientation
days or barbeques this can also be beneficial.
Choose an activity that you would enjoy doing yourself, as
you may need to be the starting participants on the day
in order to inspire others to join. If you choose an activity
where the number of people involved does not affect the
quality of the game, you may have more success than
activities requiring 20 people to play at once.
We would like to formally acknowledge the following
people and organisations for assisting and facilitating
the execution of this event:
• MsAlisonRichardson,ManagerofStudentDevelopment
• Mr Gary Ryan, Founding Director, Organisations
That Matter
• The Monash Business School
• Professor Colm Kearney, the Dean of the Monash
University’s Faculty of Business and Economics
• Action Events
RECOMMENDATIONS
ACKNOWLEDGEMENTS

23
PROJECT NAME:
Monster
Movie Night
PAL Program – Monster Movie Night
TEAM MEMBERS
Natalie Kuo
Karen Wang
Lheianne Ku
Aileen Truong
Grace Jackel
Joseph Ng

24
PROJECTPURPOSE
GOALS
The purpose of the project was to engage first year
students in university life, and give them an opportunity
to meet new friends in a relaxed social setting to
release the stress of being at a new study environment.
We intended the FREE MOVIE NIGHT event to be
entertaining and fun to kick off the second semester.
Quantitative goals
Goal Outcome
Have at least 20 attendees at
the movie night
There was a total of 23 students that attended the
movie night
Ensure expenditure does not
exceed the budget of $500
• Purchasing of snacks, drinks, napkins
amounted to approximately $60
• Pizzas (ordered from Meeting Point) amounted
to approximately $150
• Booking of the venue (Campus Centre
Cinema)
• Rented the DVD from John Medley Library,
saving rental or purchasing costs
All in all, we proudly ran our event significantly
below budget.
Build Facebook interest by
sharing the event with at least
50 people
The event was shared with 81 people (30 of whom
were ‘interested’ and 16 who were ‘going’)
Qualitative goals
Goal Outcome
To get good feedback from
attendees
We were not able to achieve this goal through any
formal or written feedback. However we were able
to get verbal feedback on the night after the event.
To promote the BusEco PAL
Program
We were able to promote the Program by wearing
our Monash Business School t-shirts, including
the logo on promotional material and briefly
mentioning the program when introducing the film
screening.
Promote the event through
flyers and a Facebook event
We were able to design and send off a flyer to
Ali to distribute print media as well as create a
Facebook event to invite and share (this event
was also shared in the Monash Business School
Scholars Facebook group)
To run a relaxing and
enjoyable event
Yes! :)

25
1. Initial plan/task sheet
Task Type Task description Due Date Designation
Decisions Decide on date time: Thurs 4th Aug, 6-9pm
Choose charity Grace/everybody
Choose movies for poll options Early June
Decide on deadlines from promotion Early June
Decide on registration closing date: Mon 1st Aug 1-Apr
Logistics financing Book cinema 11-Apr Lheianne
Book outdoor screen 11-Apr Lheianne
Source foods and prices -- update budget Early June Joseph
Investigation of snack options Early June Joseph
Create run sheet for day TBC Aileen
Marketing promotion Create facebook event TBC Nat
Make registration site TBC Aileen
Phototaking 4-Aug Karen
Flyers Early June Nat
Liaison Promotion through MBS
Update Ali
Ask to use MSA rugs beanbags
Ali to promote with Ambassadors
Ask Ali for charity suggestions 4-Apr Grace
Banners/promotion for the day
2. Report progress
We planned to update the group about our individual
progress on assigned tasks. We created a Facebook
group to communicate our progress and google drive
documents to update our task lists and budget.
3. Event details
We planned to finalise all the details of the events via
Skype, which would then be used for the flyer and
Facebook event page.
Date: Thursday 4th August. 6-9pm
What: Movie night screening Monsters University. There
will be free pizza and snacks. This is a great
opportunity for first year students to relax, take a
break from studies and meet new friends.
Venue: Campus Centre Cinema
Cost: Free
4. Advertising flyer
We planned to make a flyer listing all the details of the
event and distribute it electronically and in physical
copies across campus.
WHATWEPLANNED

26
5. Update timeline of tasks
Closer to the event we updated the timeline of tasks to
reflect additional tasks and the availability of our leader’s
group.
Task Completion date Designation
Create flyer 30th June Nat
Send flyer to Ali 1st July Grace
Create fb event 10th July Aileen
Print flyers
(Ali may already
do this for the
showbags)
Determine food/
snacks
1st August
Borrow DVD 2nd August Lheianne
Shop for snacks
and drinks
3rd August Nat Aileen
WHATWEPLANNEDcont...

27
Planning for the event
Within the Creating and Launching Projects workshops, we
decided collectively to host a moonlight cinema event for
first-year students, utilizing the newly built Northern Plaza
screen. We decided to hold the event on Thursday, August
4th, which was the second week of the semester, meaning
that students, including ourselves, would be available to
enjoy the event. Lheianne and Aileen investigated potential
locations at the Clayton Campus where we could screen
a movie. Initially, we intended to show the movie on the
Northern Plaza outdoor screen but due to cold weather
and the possibility for a rainy forecast, we decided to
hold the movie night in the Campus Centre Cinema and
subsequently rebranded the event to a ‘Free Movie Night’.
Ali booked the Campus Cinema for us two months before
the event which allowed us plenty of time to plan the finer
details of the event. Karen suggested that we show the
Disney Pixar film ‘Monster’s University’ which was very
relevant to our audience! As a group, we decided to have
a pizza dinner and snacks for the event for which Joseph
created projected budget. He found several options where
we could order pizza and made a list of snack items and
their prices.
Natalie created a flyer for the movie which included to details
for the event. Following this, Grace updated the flyer and
emailed it to Ali who circulated the flyer in a newsletter for
first-year Business School students. Additionally, Ali printed
copies of the flyer which Grace and Aileen posted around
Menzies Building a week before the event. Natalie created a
Facebook event for the movie night and students were able
to RSVP via the event page and also through my.monash
Booking Systems. We then estimated the amount of pizza
we would need and Ali ordered 10 pizzas from Meeting
Point in Campus Centre. We were given a prepaid gift card
with which Natalie and Aileen bought a selection of popcorn,
lollies, soft drinks and water the day before the event. We
checked that the DVD of our chosen movie was available
at the John Medley Library and so we borrowed it a week
prior to the event. We had a contingency plan of renting
or purchasing the DVD (which would have still been within
budget) if it was not available in the library.
On the day
Our team met two hours before the event and allocated
tasks for the night including, collecting the snacks from
Natalie’s car, setting up the area, transporting food, taking
photographs and registering attendees. People started
arriving at 5.50pm, ten minutes before the event was due
to start and Aileen recorded registration. Karen took photos
and the pizzas arrived at 6.15pm. We chatted with the
students in the Cinema foyer as we enjoyed pizza before
students grabbed snacks and headed into the cinema.
Natalie briefly welcomed the attendees and introduced
the film whilst also mentioning our involvement with the
Leaders Program and we took a group photograph. The
movie ran smoothly with no interruptions and we thanked
the students for attending and encouraged them to make
the most of the PAL program in years to come, concluding
the night. Our leader’s group spent ten minutes clearing
leftover snacks and ensuring the cinema was clean. In the
days after the event, we returned the DVD and contacted
Ali to update her about the success of the event and share
photos from the night.

28
Please identify any major lessons that related to the
gaps between what you had planned and what actually
happened, as well as specific lessons for each of the
ten employability skills (leadership, communication,
planning organisation, problem solving, teamwork,
initiative enterprise, customer service, lifelong learning,
technology and self-management).
Also identify any innovations and anything you did from
a sustainability perspective (this is very important to the
Dean) that you may have created throughout your project.
Cumulatively we contributed 105 hours to plan and run
this project.
WHATWELEARNED
Employability Skill Scenario
Leadership While there was no single leader of the team, we all took responsibility for various aspects of the project.
For example, Natalie was responsible for creating marketing material; Joseph created the budget for the
event; Aileen and Lheianne headed logistics; Grace was the communication liaison and Karen ...
Communication There were two main stakeholders were the students in attendance and the Monash Business School.
Marketing communications detailing the event needed to be shared to the target audience; as well as
liaising with Ali from MBS. In addition, effective communication within the team was crucial to allow for
deadlines to be met whilst planning and for the event to run smoothly.
Planning and organisation We had originally intended our event to be a “Moonlight Cinema” event to be screened on the new Monash
outdoor Northern Plaza Screen. However after deliberation, we concluded that due to the unpredictability of
Melbourne weather and the event being held in August, that it would be cold and there could be a possibly
of rain. Therefore, we changed the venue to the Campus Cinema to eliminate those risk factors.
Problem solving Originally the pizzas were scheduled to arrive at 6:00PM however, they were late. We were concerned that
the outlet would fail to deliver on their order, therefore whilst waiting, we thought of contingency scenarios,
and which different food outlets we could order from and where they were located. For example, if we
were to purchase more pizzas, we would order online from Domino’s Pizza in Clayton and two leaders
would drive to collect them.
Teamwork The whole exercise emphasised Teamwork as we worked together to generate ideas for the project,
make decisions on the project plan and execute it. We coordinated our teamwork through a Facebook
group where we could post our ideas and suggestions and ensure all members were up to date with
progress. One instance of teamwork was the event itself where we all had roles in coordinating the activity
(organising snacks, conversing with students, taking regristrations and photography).
Initiative and enterprise To be an entrepreneur, brainstorming ideas is an essential part to start up a business. During the first
workshop we have learnt to brainstorm multiple ideas, and identify the benefits and possible issues of
each ideas. At the end of the first workshop, we have voted to decide which idea we will implement.
Customer service Our main purpose was to engage first year student, therefore first year business students are our
customers. We have asked how first year students feel about the movie night, and we have collected
good feedback about the event.
Lifelong learning What we learnt from the Project management workshops will be beneficial to us when we move into workforce,
working as an individual or as a team. We have successfully held this event to prove that we are capable of
organising an event in a teamwork setting, utilising the concepts we have learnt from the workshops.
Technology The use of technology assisted us in both the planning and execution stages of this team project. A
universally accessible file management platform, Google Drive, allowed us to work on the various aspects
of the project such as budgets and marketing material individually, as well as working collaboratively
through the planning stages. Spreadsheets were also a useful tool that we used for both creating budgets
and recording attendance during the event. Finally, creating a flyer was made possible through design
software, which enabled us to design promotional material that was more professional and proudly
promoted Monash Business School.
Self-management It was important for each member to deliver their work both promptly and at a high standard. However,
unforeseen incidents arose which required team members to take on additional tasks. For example, when
the first flyer was created, the wrong Monash Business School logo was inserted. However Natalie, our
designer, was unavailable to fix it at the time, therefore it was crucial that Natalie identified this problem
and asked for the team to assist her in adhering to the deadline of this deliverable. We were then able to
amend the flyer without exceeding the deadline.
Sustainability We promoted our event primarily online such that we did not waste much paper to limit our wastage.
We also ensure that all food were consumed and any leftover and drinks were distributed among the
attendees. We also ordered our pizza from an campus vendor, so we did not travel to collect them,
thereby reducing the carbon emission.

29
RECOMMENDATIONS
Our recommendations for future Leaders or anyone
implementing a similar project include:
• Ensure you spend sufficient time planning the finer
details of the event
• Create a well-structured plan including the
distribution of roles and a timeline for deadlines
• Use Facebook to invite friends, other mentors, and
mentees
• Ensure you promote your event several weeks
before the actual date to ensure maximum turnout
ACKNOWLEDGEMENTS
We acknowledge Alison Richardson, the Manager of
Student Development for the Monash Business school
who helped support us throughout the PAL Leaders
program and in coordinating this project. Also we’d like
to acknowledge Professor Colm Kearney, the Dean of
the Faculty of Business and Economics, for funding
our projects, and Gary Ryan, the Founding Director
of Organisations That Matter, for helping us build an
effective, high performing team.

30
PROJECT NAME:
Movie Night
@ Monash –
Zootopia
PAL Program – Movie Night @ Monash – Zootopia
TEAM MEMBERS
Pearl Tam
Shelley Barr-Waanders
Justin Sason
Tony Huynh
Lyheang Im
(Zhimeng Li - Simon)

31
PROJECTPURPOSE
GOALS
Movie Night@Monash - Zootopia was developed to
create a fun and social environment for students to
students. The movie Zootopia was chosen to teach
the importance of your own unique sets of skills and
most importantly to have the courage to follow your
dreams. The purpose of our project was to encourage
engagement between students across different year
levels in a relaxed environment and establish meaningful
friendships.
Quantitative goals
• For more than 50 students to attend
• In regards to our initial quantitative goal for the
project, we decided to set the number of attendance
to approximately 40 students to attend, however,
exceeding our expectations, the actual number of
students that arrived was 70 students. This was a
clear indication that our marketing technique was a
definite success.
• In addition, we had originally ordered food and
drinks that would be suitable to cater for 70 students.
Qualitative goals
• Work cohesively as a group
• For the event to run smoothly
• For people to make new friends
• Make people feel welcomed to the “Monash
Community”
• For the event to be fun both for the students and
team members

32
5pm Room set up (Chairs, Beanbags, DVD)
6pm Food arrival
6:15pm-6:30pm Guests arrival
8:30pm Event ends
8:30pm-9:00pm Pack up and clean up
WHATWEPLANNED
5:30pm Room set up (Chairs, Beanbags, DVD)
6pm- 6:15pm Pizza Subway
6:15pm Official welcoming
6:20pm Movie started
8pm Movie ended
8pm-8:30pm Photos, debrief, cleanup pack-up

33
Communication
Always double check posters and any online releases of
details for the event. We found that our posters said the
event commences at 6:30pm, however the PAL booking
system said the event starts at 6:00pm. This error occurred
because of a miscommunication between the team and
Ali. We wanted the room to be booked from 6:00-9:00,
and so Ali made the event on the booking system run from
6:00-9:00; even though we only wanted to students to start
arriving at 6:30pm.
Recommendation
Always double check your work, and try to get a “fresh eye”
to look over your work. You may find that someone who is
not involved with the event may be able to point out details
that may have been missed.
Planning Organisation
Due to reasons regarding to the expectation of
underestimating the number of attendance. We ran out of
food supply at the start of the event. Not enough time was
set aside for the room setup. Team members were rushed
with the absence of one, and the delayed arrival of another.
Recommendation
Review PAL leaders reports from previous years to get a
better grasp of the numbers expected and learn from their
planning processes.
Teamwork
On the night of the event, we struggled to set everything
up on time. This is most likely due to two reasons: we did
not delegate roles and tasks to each team member for the
duration of the event. However, this was something that our
team did excel in throughout the planning stage, we simply
did not bring this process to the actual event. Secondly,
as stated above we had an absent team member, who
was away overseas due to personal reasons, and another
member running late due to train delays.
Recommendation
Ensure that there is a constant flow of communication
between team members. Set the expectations of the team
early on in the planning stages, as sets the standard for the
entire project.
Customer service
When students were arriving, we had some team members
at the door to greet them. The students were asked if they
would like their picture taken, if they registered and to please
write their names on a nametag. This created a bottleneck
at the door, and caused a delay. In the end we didn’t even
need to tick them off, as we had no problem with walk-ins,
and the need the for nametags was simply so people could
make new friends. However most students arriving came in
groups and stuck with them the whole night, it would not
have mattered whether or not they had nametags, they
stayed together anyway.
Recommendation
Set time aside with the group beforehand to debrief and
discuss the process as guests arrive for registration (name-
tags/ sign in/ photo consent).
Self Management
Each team members were able to recognise their strengths
and weaknesses, and chose the appropriate tasks and
roles. We were in contact with one another, and if one
membercouldnotmakeaparticularmeeting,thegroupwas
notified. Goals and deadlines for the members throughout
the planning process were met.
Recommendation
Communicate honestly with team members if you cannot
make a meeting or if you need help on a task. Team
members should be understanding and respectful of each
other.
WHATWELEARNED

34
Problem Solving
Prior to our Zootopia idea, we had a different project idea.
This idea was to have a dance class and smoothie bikes.
We had to “pull the pin” on this idea due to the restrictions
of OHS and the budget. Ultimately we had to brainstorm a
new idea.
Recommendation
Communicate with Ali to ensure all requirements are met
and rules are followed before taking action. To clarify the
details behind the approval of the project.
A week prior to the event, we had approximately 20
registrations through the PAL booking system. Due to
the fact that the number of registrations were below our
expectation, the team decided to attempt to increase
awareness throughout the Caulfield campus. We did this by
placing more posters on popular “hang outs” on campus,
such as the Monsu student lounge. We also handed out
flyers on the 1st and 2nd day of O-week, as we knew there
will be a high number of 1st year university students on
campus. This initiative helped to increase awareness and
ultimately our registrations increased to 50 and 20 walks-in
on the night.
Recommendation
Plan the event early, to ensure that you can identify peak
times of students on campus. Monitor registration numbers
so that you can adjust your actions and plan accordingly.
Technology
The use of technology throughout the entire process
enabled the team to be able to communicate and work
together effectively and efficiently. We decided to utilise the
benefits of Facebook and Whatsapp in order to manage
and update each other regarding any significant issues or
information that are needed to be notified.
Recommendation
Set these groups up early so that they can be utilised from
the get-go.
Learning
The team spent approximately 50+ hrs in the organisation
and the launch of the project. We learnt that we should
focus on guests as they enter the venue, and their majors
and student id numbers were irrelevant and inappropriate to
document (although our intentions were for the report only).
Recommendation
Greet guests as they enter the venue, and deal with behind
the scenes admin tasks post event
Leadership
Discussed everything as a team before electing a leader.
Upon electing a leader, we delegated roles where all
members engaged with their role effectively. We made
sure that we had an effective decision making structure
(democratic process for large decisions). Members took
charge and initiative when seeing potential opportunities to
enhance the event.
Recommendation
Look for leadership moments when you’re not the leader.
Discuss important decisions with team members before
executing (even if you are the team leader).
WHATWELEARNED

35
We would like to acknowledge the help, support, as well
as guidance of those listed below for their assistant in
regards to the success of the project from the beginning to
the conclusion.
• Colm Kearney: Faculty of Business and Economics
Dean, for providing us with the opportunity to undergo
this amazing experience and financing the project.
• Monsu: For allowing us to borrow the bean bags for
the evening, and to hang up posters around campus.
• Gary Ryan: For supporting us and teaching the
important skills through project workshops and
debriefing post-event.
• Pamela Afara: Providing support for us when Ali was
unavailable.
• Alison Richardson: For providing guidance and
assistance for the overall duration of the project.
• Photographer and helpers: For setting aside their
personal time to assist with the setup and packup of
the event
• Lastly, the team as a whole for respecting one another
and putting time and effort into the event. The event
was a major success because of our commitment.
ACKNOWLEDGEMENTS

36
TEAM MEMBERS
April Stok
Amanda Tan
Christene Protacio
Darrshini Loganthran
Eva Hu
PROJECT NAME:
Pizza
Polish
PAL Program – Pizza Polish

37
PROJECTPURPOSE
GOALS
• To provide an event for first-years students
• Raise awareness of Polished Man
• Promote Monash Business School
• Donate the funds that was raised to Polished Man
Quantitative goals
• Breakeven at $100
• Sell 10 Large pizzas (80 slices)
• Have at least 5 people get their hands polished
Qualitative goals
• Donate the funds collected to Polished Man
• Help the Monash Business school engage with
the wider community through raising awareness of
charity organisations and their goals
• Involve the Polished Man in our activities which is
spreading the word of child abuse
• Encourage first year students to participate in similar
projects like what we have organised
SAMISA TAIISA RYANISA

38PAL Program – Pizza Polish
• Obtain permission from YGAP to run the event, outside
of designated promotional period.
• Plannedtoruneventfor2hours(notallgroupmembers
would be present for full 2 hours)
• Gain as many customers (students and/or staff) and
successfully spread the awareness of ‘Polished Man’s
slogan “One in five children experience physical and/
or sexual violence before the age of 18”.
• Make a flyer to advertise the event to Monash students
• Allocate tasks effectively between handling cash,
painting nails and handing out pizzas
• Group members would supply own nail polish and
share, as to cut costs and create efficiency
• Order the pizzas batch by batch to prevent them from
getting cold as it was carried out during Winter
• Stay in contact online with other group members and
keep others up to date with regular contact and news
WHATWEPLANNED
Lead up to the event
• We drafted the plans and allocated the tasks within
group meetings during university breaks
• Held an extra face to face meeting to finalise the
pricing and event time
• Made necessary contact with YGAP to obtain
permission and posters for promotion, after
numerous attempts to contact them earlier on in the
project.
• Ali helped our team secure the location of the event
through booking the ground floor of Building N
• With the help of Ali, we had our flyers distributed to
first years during their orientation day by including
them in their Welcome Packages
• Sent timetables into the group chat on Facebook to
allocate members to tasks during the day
During the event
• 3 group members turned up to set up the project
including speakers, table, posters on site, nail polish
and appropriate supplementaries (napkins, gloves
etc.)
• Pizza was bought in bulk to take advantage of a
discount
• Two members left for class to hand over the event to
other members
• Only one member was available to run the stall,
including handling cash, passing out pizza, and
promotion of the stall.
• Ali came for support and a helping hand, and helped
run the stall for the rest of the events’ scheduled
time.
• Prices were dropped for a quick sale of pizza as it
wasn’t selling as quick as we expected
• Other 2 group members came back from class early
to sell the remaining pizza, however it was almost in
an unsaleable condition and the event closed over
an hour early
Post event
• Together, the 3 group members and Ali packed
up the stall and returned borrowed equipment and
everyone left.
• Remaining pizza was taken by Ali for the enjoyment
of faculty staff
• Allgroupmembersattendedthelastworkshopforthe
PAL program, and ideas/opinions were discussed
as to why the groups’ goals and objectives weren’t
met.

39
As a group, we learned quite a few invaluable points
surrounding the 10 employability skills, which we list below:
Leadership
• There were no appointed leaders, which gave
everyone the opportunity to lead the team together
• By participating in the event we were able to
showcase to other students, particularly first years,
that getting involved in uni can be challenging, fun
and a great learning experience outside traditional
coursework.
Communication
• The need for effective communication amongst our
team members to get the tasks and responsibilities
clarified
• Face to face is always better than online
communication, because body language, tone and
other nonverbal forms of communication are not
captured through the internet
• It is always better to speak up when unsure, and
a major lesson learned by all group members is
to avoid assuming. At some point in the project
we all assumed that things would work out,
rather than being specific and asking. This led to
major communication malfunction and perhaps
contributed to the group not achieving all of it’s
goals as planned.
Planning organisation
• Organising the date before timetables are released
to take advantage of O-Week comes with risks
• Riskmitigationshouldbeincludedintheplanningphase,
and there should be at least two back-up strategies
ready to be executed if something goes wrong
Problem solving
• Faced a few adversities during the project, especially
since majority of the group members didn’t attend
the event from start to finish.
• The group member who did attend the whole event
called upon Ali to assist, who was an important
contact for the event. This can be considered a risk
mitigation tactic, or good problem solving, because
with an extra hand we were still able to achieve the
group’s’ objectives and deliver the product.
Teamwork
• Distributed tasks to group members including
outlining responsibilities, tasks and general
instructions.
• Worked as a team to plan the event beforehand and
used time effectively to reflect on past experiences
and consolidate key messages from the event
Initiative enterprise
• Used our event to promote the YGAP campaign
which not many people know about
• Took initiative to involve first years in the event
hoping to encourage and motivate them with our
project
• Intended to engage our stakeholders was charitable
as we targeted Monash students and staff, and the
wider community
• Rather than taking the YGAP campaign of the
Polished Man at face value, we ensured that we
obtained appropriate permission to use their
campaign outside a designated promotional period.
WHATWELEARNED
LEHMOISA

40
Customer service
• Interacted with the customers in a friendly and
engaging manner in which we succeeded in
delivering our project
• Reached one of our qualitative goals by educating
our customers of the Polished Man campaign,
achieved through distributing flyers and educating
people who passed by
Lifelong learning
• Learned from shortfalls and poor communication
throughout the activity
• Through the help of Gary from ‘Organisation That
Matter’ we have been able to turn what may have
been a negative experience to one of positivity and
self-development
• Developed essential soft skills surrounding
organisational planning and execution, especially in
high pressure and demanding roles
Technology
• Used social media to communicate with each other
• Used various programs to promote our event
• Used email to correspond with YGAP to organise
permission and details of the event
• Internet research regarding the Polished Man
campaign
• Technology assisted all group members to get
involved in the PAL Program
Self-management
• Eachofuswereresponsibleforourtimemanagement
and being on present for the event
• Coordinated with our own separate timetables and
decide on who would be present during which
period
Sustainability
• Bought the pizzas through a small business which
benefited the community
• Reused materials that was already available (Eg. nail
polish that were contributed by the team members)
and did not use disposable plates or cups.
WHATWELEARNED(cont)
RYANISA
ANTHONYISA

41
• Have as much communication with your team and
make sure everything is clarified, most importantly
don’t assume the responsibilities lies on the other
team members.
• Get any approval as soon as possible if the projects
involve any third parties as it may take longer than
expected. Persist in getting a response if they are
taking a while to get back to you.
• Have a backup plan if the approval falls through
• Be conservative on the number of participants that
you are expecting
We would like to take this opportunity to thank Ali for all of her efforts in making our event successful. Thank you for
being there when we needed you the most, during our project.
We also would like to pass our thanks onto Gary, for supporting us through our journey, and encouraging us to learn
from our event in a positive way and teaching us invaluable life skills and employability skills for the future.
Without the help and support of the Monash Business School, this wouldn’t be possible. We are appreciative for the
time and effort taken on their behalf, and the Dean for funding and supporting our extra-curricular learning.
Last but not least, thank you to YGAP for allowing us to use their branding for our project and ultimately, enriching
our education and self-learning.
RECOMMENDATIONS
ACKNOWLEDGEMENTS

Visit http://orgsthatmatter.com/universities.html for more information
or email Gary at Gary.Ryan@orgsthatmatter.com
organisations THAT MATTER
Enable your Student Leaders to Move Beyond Being Good®
Student Development Programs
Gary Ryan from Organisations That Matter has been facilitating Student Development Programs since 1995 to rave reviews from students and staff alike.
Programs are tailored to the student outcomes that you desire while enabling students to fully understand and appreciate how student development relates to
career success.
Gary’s workshops are practical and engaging while enabling students to ‘see’ the link between theory and practice. As a facilitator who works in the ‘real’ world
Gary is able to provide students with a current perspective with regard to how they can leverage their time as students for career success. In a world where the
sense of belonging that universities once provided for their students has become harder and harder to nurture, Gary assists student leaders in seeing how their
campus activities and volunteering contribute to a bigger picture that is good for themselves, their university and their community.
Universities don’t rehire external providers unless they are of a high and deliver what they promise. Gary’s long list of repeat university clients include:
Exploring Leadership
“Really insightful workshop that enlightens where many others instruct.” EDUARDO
NEERHUT, RMIT UNIVERSITY
Teamwork for Business – including the Teams That Matter®
process
for creating High Performing Teams
“Fantastic! Had an absolute ball. Thought it was going to be all listening and taking notes
but the activities were fun. Worth the time outside of study. Extremely useful. Now I just
need to implement it.” LAUREN CHEN, STUDENT LEADER, FACULTY OF BUSINESS AND
ECONOMICS, MONASH UNIVERSITY
Communication for Business
“Once again another great workshop. Really hands on. Activities were really relevant.
Workshop was engaging and informative throughout.” STEPHANIE SHIELD, STUDENT
LEADER, FACULTY OF BUSINESS AND ECONOMICS, MONASH UNIVERSITY
Service Excellence for Business – including the OTM Service
Strategy®
for creating cultures based on service excellence
“Really great session. It was a good insight and Gary was able to relate the theory with
good real life examples that were clear/understandable. It was really informative whilst
being fun. Some points were able to be viewed from different perspectives. Great
learning experience. Thanks Gary.” BRITTANY HALLGREN, STUDENT LEADER, FACULTY OF
BUSINESS AND ECONOMICS, MONASH UNIVERSITY
Yes For Success Plan For Professional Success®
“Very motivating. Allowed clear, concise goals to be identified when previously ‘fuzzy’.
Helped to guide / identify strategies to help achieve desired goals / outcomes. Forced
more ‘internal investigation’ that had previously been put in the ‘too hard’ basket. Re-
enforces the strength for personal / career growth when a plan can be followed and
put into action.” KELLI BRADFORD, FACULTY OF BUSINESS AND ECONOMICS, MONASH
UNIVERSITY
Project Management Series – real projects by real students creating
real community benefits
“The workshops proved extremely helpful in enabling me to highlight employability skills
and its link to what to do in the Leaders Program. In addition, the workshops were really
helpful in providing me with knowledge on planning, organising and executing projects.”
BHARARTH SRINIVASAN, STUDENT LEADER, FACULTY OF BUSINESS AND ECONOMICS,
MONASH UNIVERSITY
Using Project Management as an Overlay For Your Higher Degree
Research
“It was a privilege to learn from Gary. His tools for success are useful and can be modified
to suit individuals. I strongly suggest attending any of his workshops. In fact, I think all
students should benefit from his knowledge. TESSA JONES, PHD CANDIDATE, MONASH
UNIVERSITY
The Science of Public Speaking
“Incredibly inspiring and comforting environment. Very useful and informative. Gary has
an energy and vibrant personality, very encouraging and practical. Thoroughly enjoyed
the experience. KELSEY PASKE, STUDENT AMBASSADOR FACULTY OF LAW, MONASH
UNIVERSITY
Relationship Management For Managers
“Impressive seminar delivered by a very knowledgeable and modern/forward looking
person in this area of relationship management. Very good structure of the workshop with
hands-on practical examples and applicability to work environments. I feel privileged to
have been part of the workshop and all my queries had been successfully answered. The
workshop has definitely enhanced my knowledge and will prove useful in improving my
organisational and communication skills.” GIRISH HURRYVANSH AUBEELUCK, FACULTY
OF BUSINESS AND ECONOMICS, MONASH UNIVERSITY
The Seven Skills of Dialogue
“Very insightful series of presentations and discussions on the importance of dialogue in
communication with others in all walks of life – personal and interpersonal interactions.
I appreciate your insight, knowledge and passion encouraging people to improve
communication skills and bring out their best! Thanks Gary.” MARIA TIRCA, STUDENT
AMBASSADOR FACULTY OF PHARMACY AND PHARMACEUTICAL SCIENCES, MONASH
UNIVERSITY
LinkedIn For University Students
“Gave me a really good insight into what LinkedIn is about and how to use it. Would
definitely recommend to those like me who are new to the website.” EUGENE CHEA,
MONASH UNIVERSITY EACULTY OF EDUCATION UNDERGRADUATE STUDENT
Using his vast experience Gary can assist you in designing and implementing
a student development program that matches the needs of your university and
your students.
 The Monash Business School (both undergraduate and postgraduate
student development programs)
 The Faculty of Pharmacy and Pharmaceutical Sciences, Monash University
(Undergraduate student development programs)
 The Faculty of Law, Monash University (undergraduate and postgraduate
 The Faculty of Education, Monash University
 Monash University Graduate Education (Higher Degree by Research
 Monash University Non-Residential Advisors
 RMIT University (undergraduate and postgraduate student development
programs)
Gary’s programs include:

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