Student Review "A multi-criteria assessment of tourist farm service quality"
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Review of MCDA article using qualitative Multi-Criteria Decision Analysis to study the Service Quality of tourist fams in Slovenia. Tourism Management 30 (2009) 629–637. A multi-criteria assessment of tourist farm service quality Authors: Crtomir Rozman, Majda Potocˇnik, Karmen Pazek, Andreja Borec, Darja Majkovic, Marko Bohanec
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Student Review "A multi-criteria assessment of tourist farm service quality"
- 1. Tourism Management 30 (2009) 629–637 A multi-criteria assessment of tourist farm service quality Authors: Crtomir Rozman, Majda Potocˇnik, Karmen Pazek, Andreja Borec, Darja Majkovic, Marko Bohanec
- 9. Leaf attributes – input data values Node attributes – computed from decision functions to build up to the Root node attribute: [Tourist farm service Quality]
- 10. Define value scale for each attribute - an ordered list of states [words] representing values from worst to best
- 11. Example for output attribute “Guest” Truth table represents the outcome: Guest based on all possible combinations [states] of input attributes.
- 16. Notice that the multi-value result for Farm E can be displayed by showing both at “good” bar [blue] and a “very good” bar [green] for Farm E.