2. • Anyone can enter work requests from
anywhere in the hospital
• Requesters are kept informed of status of
work
• Requests can be approved by service
manager before becoming work orders
• Requests can be sent to pagers, cell
phones, or printers
iRequestManager Highlights
3. • Enter a work request on the web at any time
• When entering a work request, all fields are
validated, including fields you specify as
required
• Select Equipment and Area using interactive
lists and live data
• Requesters can now check on the status of
work requests on the web at any time
• Interactive Web Portal is an ASP.NET 2.0
application that runs on your IIS web server
iRequestManager Web Portal
5. • Request List shows open Work Requests and recently closed
Requests
• Request List can be filtered by Facility and/or Department
• Click on any Work Request # to view full detail form
• Can view just your Work Requests or requests from everyone
Web Portal Work Request List
6. • Work Requests can be turned into work
orders automatically
-or-
• Work Requests can be approved by a service
manager before being turned into work orders
• In addition, certain user’s requests (e.g.,
managers) can always be pre-approved as
Work Orders
Work Request Processing
7. • Incoming work requests can be printed
automatically as they arrive and/or as
they are accepted
• Can specify a different printer for each
Facility
• Requests are printed in a format like the
Work Order Report
Work Request Printing
8. • Can configure what various tables and fields
will be called, e.g., “Control #” could be called
“Red Tag ID”
• Can configure which work request fields are
shown and which are required
• Can customize instructions and other text that
appears on the screen
• Can enter your own standard email response
messages to use when request accepted,
closed, etc.
• Can put your logo on the web portal pages
Highly Customizable
9. • Web portal now remembers information about
requesters (name, phone #, e-mail address) so
they don’t have to enter each time they use the
request portal
• New users can register themselves in the web
portal
• User can have a password to protect their login
information
• If user forget their password, a “Forgot
Password” link is available on the login page
• “Guest” login can be used for simple access
without registering
• MediMizer users can also enter Work Requests
Who can request work?
10. • Requester can be informed of status of
his/her work requests through email, e.g.,
request accepted, completed, etc.
• When a Work Request is approved, it can be
emailed to the assigned technician and/or
sent to his/her text pager or cell phone
• Uses standard SMTP or MAPI e-mail
protocols to send both email and text pages
• No longer requires modem or TAP paging
protocol
Email and Paging
11. • Can disable “Guest” (i.e., anonymous) login to work
request web portal
• Can require all Requesters to register for an account
• Can approve applications for work request login
accounts
• Can lock out specific requesters
• Can require passwords for all requesters
• Can set password required strength, i.e., minimum
length, use of digits and punctuation, etc.
• Can limit Requester to just the Facilities they work in
• Can allow certain requesters (e.g., managers) to
approve their own requests and automatically generate
work orders
Enhanced Security
12. • Requesters can be limited to one or
more hospitals (Facilities in MM)
• Each hospital can have different service
managers to process the incoming work
requests
• Each hospital can have a different
printer to print requests
Multiple Hospitals
13. • Can use multiple databases for biomed and
engineering
• Same copy of MediMizer X3, same web
server, same database server
• Work Requesters log into appropriate
database to enter and check on work
requests
• All data is separate in the two databases: who
can request, who services, etc.
• Also works when biomed and engineering are
in the same database
Multiple Databases
14. • If you have iRequestManager working with
your web server, you can continue to use the
existing forms without any changes
• Can also use existing installation of the
Request Client Program.
• Can generate new legacy request form
configurations
• Use new Messaging Server application to put
requests into MediMizer X3 SQL Server or
MSDE database
• Use new Messaging Server to enter requests
in the MediMizer X3 SQL Server or MSDE
database
Legacy iRequestManager Installations
