The document summarizes a presentation about how emotional intelligence can improve productivity at the individual and organizational level. It describes a project where a local management firm in Jamaica was hired to work on constructing a stadium for the 2007 Cricket World Cup. While there were initial cultural misunderstandings and lack of preparation among some employees, a learning program helped the workers develop emotional intelligence. This allowed them to successfully deliver the project ahead of schedule and under budget, despite other conflicts on site. Both the workers and project sponsors demonstrated high emotional intelligence, which was critical to the project's success and employees' sustained productivity thereafter.
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Leveraging Emotional Intelligence For Sustaining Productivity Growth: An Individual And Organisation Perspective
1. Leveraging Emotional Intelligence For Sustaining Productivity Growth: An Individual And Organisation Perspective The 2007 Cricket World Cup Stadium Story And Beyond Jamaica Productivity Awareness Seminar 21st November 2007 Presented By Galba Bright, Galba Bright & Associates http://tuneupyoureq.com
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Editor's Notes
Good afternoon. I’m very grateful that I have the opportunity to be with you today. What are you grateful for? Our topic today is Leveraging Emotional Intelligence For Sustaining Productivity Growth: An Individual and Organisational Perspective. How did a team of construction workers from Trelawny defy the sterotype of being “the worst type of worker” deliver their work ahead of time and under budget and then go on to successfully deliver the goods at the luxury Palmyra Development in Montego Bay. The answers are simple AND they are profound. Mr. Chairman, I am reminded of a time when a productivity consultant came across a drunk, on his hands and knees, searching for something on the ground under a streetlight. Being a helpful sort, the man asked if he could help. “ Sure”, the drunk slurred “I’vvvveeellllostmykeeeeys”. The helpful man asked the drunk where exactly he'd lost them. "Onnn Harrrrt Street" he gasped. The helpful consultant was now confused. "But that's two blocks away" he said. "Why on earth are you searching here?" The drunk was nobody's fool. Quick as a flash, he stood bolt upright and replied: "Because the light’s much brighter here.” ……