Developing a Technology Hub at the NIH Library
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2015 MAC-MLA Lighting Talk on planning and implementing a technology hub
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Developing a Technology Hub at the NIH Library
- 1. NIH Library | http://nihlibrary.nih.gov Developing and Implementing a Technology Hub Doug Joubert and MaShana Davis, NIH Library 2015 MAC-MLA Annual Meeting - Lightening Talks
- 2. NIH Library Technology Hub 3D Printing Recording Studio Software & Collaborative Workspaces Source: Livescribe.com Smartpens Mobile Apps & Devices Display & Touchscreen Source: Samsung.com Source: Asus.comSource: Apple.com
- 6. Software and Support • We provide three levels of support: • Basic - open the software, create a project, and add files to a project. • Medium - all of the tasks in basic support category, plus the ability to create original content. • Full support - all of the tasks in the Medium category, plus, support for advanced features.
- 7. Challenges Image: José Manuel de Laá
- 9. Future Plans
- 10. Mindlessness is the application of yesterdays business solutions to today problems. Mindfulness is attunement of todays demands to avoid tomorrows difficulties Mindfulness and Innovation Ellen Langer
- 11. NIH Library | http://nihlibrary.nih.gov • Visit http://nihlibrary.nih.gov/techhub • Contact Us: • Douglas Joubert douglas.joubert@nih.gov • MaShana Davis mashana.davis@nih.gov • Team: NIHLTechHub@nih.gov For More Information douglas.joubert@nih.gov
Editor's Notes
- What compelled him/her to create the program/service: We were challenged by our director to repurpose a section of our library that previously house our reference collection. How long it has been in existence at the library/institution: Planning and environmental scan began in November 2012. The Tech Hub was implemented in 2014, so we’ve been in operation for almost two years. The technology hub is both a physical and virtual space designed to facilitate collaboration at NIH, to encourage exploration of research-focused, cutting-edge technology, and to inspire innovation in the government.
- The picture in highlighted in Red is what we envisioned for the space---something similar to the Apple store where visitors could interact with high-tech tools. The pictures highlighted in green are of the space we had to work with---about 185 sq. ft. The space was behind our information desk adjacent to two staff offices and a utility closet.
- The original floor plan was divided into three activity zones that supported collaboration, library services, and hands-on experiences. We have since moved away from this as the Tech Hub has grown into other areas of the Reading Room.
- This is the space today.
- We have seven workstations [Pods, bioinformatics, data sciences, and recording studio] in our space and a large 65” touch screen. We have a variety of software that supports 3D modeling and printing, bioinformatics, data management and visualization, geographic information systems, mobile application and web development, video production and editing, and more.
- Challenges in the creation/establishment of the service/program: Tiny, tiny, space, which we quickly outgrew Not a lot of great feedback from our users (in the beginning about what they want in the space) – we did interviews, card sorting for technology, networking with our library advisory committee The government shutdown right before we were placing orders for furniture and software. Engagement with the technology (although training, consultations, and marketing helps) What do we measure to define a “success” Different stakeholders had different concepts about what our service model should be. Sustainability and engagement Understanding the needs of NIH and identifying potential users and partners. Partnerships – finding partners willing to commit.
- A key success to the Tech Hub are partnerships with groups that have expertise with the technology. The partnerships are informal and mutually beneficial. No contracts are involved and both parties should get something out of the relationship. Two great examples come to mind: one centered around 3D printing and another around data sciences. We formed a partnership with the NIH 3D Print Exchange that developed an online portal containing 3D models in formats readily compatible with 3D printers. The portal provides a way for users to search, create, and share 3D-printable models. Through this partnership, we have exchanged training and mentorship, equipment, tools and software, cross-promotion, staffing, etc. This partnership has brought awareness to the library beyond NIH, all the way to the White House. Lisa Federer, our Research Data Informationist works closely with the NIH Office of the Associate Director for Data Sciences to provide training to NIH on data management and visualization and to support NIH’s big data initiatives. This group sponsored the 65” touch screen in support of our data visualization services, and also a collection of books on the topic. We also form partnerships through communities of practice and listservs. This provides an opportunity find out what’s happening at NIH related to a specific topic and to share best practices and ideas.
- Want to think of the Tech Hub as more of an “incubator” where we can trying anything and see if it sticks. If it does, then perhaps we can spin this off as a new service. Examples of this are our 3D printing and data visualization services. We will continue to grow our current initiatives. However, we areas that we’re considering for 2016 include enhanced 3D scanning using tools such as an HP Sprout or Xbox Kinect, and also looking into robotics such as Makey Makey or Raspberry Pi, or Little Bits.
- These two sentences were developed when Dr. Langer was on sabbatical at the Harvard Business School. These were borne out because she felt that “ their approach to problem solving was so different than what I was used to (social psychologist). She noted “business are typically applying yesterdays solutions to todays problems.” A “mindless search for solutions, they tend to miss what is right in front of them.”