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Cloud & BDR
  Daniel Nyström
 CBDO, Further AB




                    1
Agenda
•   Further – Who are we?
•   Our strategic objectives for 2013
•   Cloud as a delivery model
•   The BDR opportunity
•   Further Managed BDR
•   Further Managed BDR for Partners
•   How we price and sell to the SMB market

                                              2
Who we are?




              3
Further – IT That Works
•   Company founded in ’04
•   Switched to MSP model in ’09 from pure T&M
•   It’s been a challenging journey for the org.
•   12 very skilled employees
•   Currently aiming to grow customer stock
•   I joined 8 months ago to drive sales & marketing
Call us if you’d like to know more: +46 8 410 417 90


                                                       4
Further – IT That Works




                          5
How we expect to grow?




                         6
Strategy for growth
                                       Growth




Strategic choices   Managed Services
                                       Brand Partnership   Sub-delivery
                      Core Business




                          SMB                SME             Partners




                                                                          7
Strategy for growth – Managed
•   Target market SMB
•   In- & Outbound marketing
•   Customer Development       Managed Services
                                 Core Business
•   Referal programs


                                     SMB




                                                 8
Strategy for growth – Brand partners



                             Brand Partnership




                                   SME




                                           9
Strategy for growth – Sub-delivery



                            Sub-delivery




                              Partners




                                         10
Cloud as a delivery model




                            11
Cloud as a delivery model

A cloud service is a service hosted on a scalable, and
preferably elastic, internet accessible platform.

In short,

A service provided over the Internet on a shared
platform


                                                    12
Cloud as a delivery model
Customer perspective
•   On-tap services
•   Reduced CAPEX, and yearly OPEX
•   No need to increase resources or competence
•   Faster Time-To-Delivery
•   Enables you to focus on what you are best at
•   One-size fits all



                                                   13
Cloud as a delivery model
Provider perspective
•   Need to be ”quantifiable” (Pre-requisite)
•   Need scale for real profitability
•   Decrease the amount of customer inquiries
•   Lets you dedicate and focus resources
•   Is a single point of failure


                                                14
The BDR opportunity




                      15
BDR Opportunity
Storage & data loss
• Stored data capacity doubles every 3 years
• In 2007, 295 Exabytes of data was stored
  – That would equal out to about 1000 Eb next year.
• Out of all this data, about 52% stored on HDD’s
• Meanwhile, 75% of all data loss has been tied to
  faulty hardware and human errors
• The need for a competent BDR solution has never
  been greater.

                                                       16
BDR Opportunity
• N-able: 900 Billion $ opp. in partner base.

• Most SMB’s have suffered data-loss

• Most SMB’s do not have any BDR-plans

• We (the IT-partners) are the trusted advisors



                                                  17
So where do Cloud delivery and BDR meet?




                                      18
Further Managed BDR

• Consists of local BDR and replication as a service
• Continually monitored and guaranteed
• Locally redundant storage platform for
  replication, in a global ISO-certified datacenter
• Provision of individual disaster recovery plans




                                                 19
Further Managed BDR for Partners
• Replication and Storage services
• Focus on your customers, not your systems
• Uses technology delivered through N-able
• Gives you an easy add-on to existing local back-up
  customers
• On-tap – little/no lead time in deployment
• N-able endorsed backup replication provider
    – Scandinavian market



                                                   20
How we price and sell to SMB’s




                                 21
How we price and sell to SMB’s
• Value proposition:

 ”Peace of mind”
  – Guaranteed – No more uncertainty, it works
  – Fixed costs – Predictable data protection cost
  – Offsite replication – Secure, no matter what




                                                     22
How we price and sell to SMB’s
• Service positioned as fully managed and
  guaranteed

• Priced based on type & number of servers – and
  for the amount of data that needs to be
  replicated and stored

• Our pricesOnly available for attending MSP’s andus back the lion
             are structured to earn Partners
  share of costs in year one


                                                                 23
How we price and sell to SMB’s
• Price vs Cost Structure – 36 months contract
BDR (5 Servers – 36 Months)                           Unit                 Sum
Datacenter Replication & Storage – 1 TB               200 € /m             200 € /m
Backup Standard Server – 4 pcs                        50 € / m             200 € /m
Backup Exchange/SQL Server – 1 pcs                     Only available for attending
                                                      60 € /mån            60 € /m
Revenue (per month):                                       MSP’s and Partners€ /m
                                                                           460
Revenue (per year):                                                        5520 € /y

Costs (Perpetual licenses with M&A + Storage cost):
Y1 ~ 5000 € (Gross profit margin 9,5%)
Y2 ~ 1830 € (Gross profit margin 67%)
Y3 ~ 1830 € (Gross profit margin 67%)

Gross profit margin full contract: ~50% (~8000 €)



                                                                                       24
Thanks!!


Daniel Nyström

•   Phone: +46 709 55 90 99
•   Mail:     daniel.nystrom@further.se
•   Web:      http://www.further.se
•   Tweets: http://twitter.com/dnystrom
•   LinkedIn: http://se.linkedin.com/in/danyst

                                                 25

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Keynote - Further, Cloud & BDR - N-able European Partner Summit 2012

  • 1. Cloud & BDR Daniel Nyström CBDO, Further AB 1
  • 2. Agenda • Further – Who are we? • Our strategic objectives for 2013 • Cloud as a delivery model • The BDR opportunity • Further Managed BDR • Further Managed BDR for Partners • How we price and sell to the SMB market 2
  • 4. Further – IT That Works • Company founded in ’04 • Switched to MSP model in ’09 from pure T&M • It’s been a challenging journey for the org. • 12 very skilled employees • Currently aiming to grow customer stock • I joined 8 months ago to drive sales & marketing Call us if you’d like to know more: +46 8 410 417 90 4
  • 5. Further – IT That Works 5
  • 6. How we expect to grow? 6
  • 7. Strategy for growth Growth Strategic choices Managed Services Brand Partnership Sub-delivery Core Business SMB SME Partners 7
  • 8. Strategy for growth – Managed • Target market SMB • In- & Outbound marketing • Customer Development Managed Services Core Business • Referal programs SMB 8
  • 9. Strategy for growth – Brand partners Brand Partnership SME 9
  • 10. Strategy for growth – Sub-delivery Sub-delivery Partners 10
  • 11. Cloud as a delivery model 11
  • 12. Cloud as a delivery model A cloud service is a service hosted on a scalable, and preferably elastic, internet accessible platform. In short, A service provided over the Internet on a shared platform 12
  • 13. Cloud as a delivery model Customer perspective • On-tap services • Reduced CAPEX, and yearly OPEX • No need to increase resources or competence • Faster Time-To-Delivery • Enables you to focus on what you are best at • One-size fits all 13
  • 14. Cloud as a delivery model Provider perspective • Need to be ”quantifiable” (Pre-requisite) • Need scale for real profitability • Decrease the amount of customer inquiries • Lets you dedicate and focus resources • Is a single point of failure 14
  • 16. BDR Opportunity Storage & data loss • Stored data capacity doubles every 3 years • In 2007, 295 Exabytes of data was stored – That would equal out to about 1000 Eb next year. • Out of all this data, about 52% stored on HDD’s • Meanwhile, 75% of all data loss has been tied to faulty hardware and human errors • The need for a competent BDR solution has never been greater. 16
  • 17. BDR Opportunity • N-able: 900 Billion $ opp. in partner base. • Most SMB’s have suffered data-loss • Most SMB’s do not have any BDR-plans • We (the IT-partners) are the trusted advisors 17
  • 18. So where do Cloud delivery and BDR meet? 18
  • 19. Further Managed BDR • Consists of local BDR and replication as a service • Continually monitored and guaranteed • Locally redundant storage platform for replication, in a global ISO-certified datacenter • Provision of individual disaster recovery plans 19
  • 20. Further Managed BDR for Partners • Replication and Storage services • Focus on your customers, not your systems • Uses technology delivered through N-able • Gives you an easy add-on to existing local back-up customers • On-tap – little/no lead time in deployment • N-able endorsed backup replication provider – Scandinavian market 20
  • 21. How we price and sell to SMB’s 21
  • 22. How we price and sell to SMB’s • Value proposition: ”Peace of mind” – Guaranteed – No more uncertainty, it works – Fixed costs – Predictable data protection cost – Offsite replication – Secure, no matter what 22
  • 23. How we price and sell to SMB’s • Service positioned as fully managed and guaranteed • Priced based on type & number of servers – and for the amount of data that needs to be replicated and stored • Our pricesOnly available for attending MSP’s andus back the lion are structured to earn Partners share of costs in year one 23
  • 24. How we price and sell to SMB’s • Price vs Cost Structure – 36 months contract BDR (5 Servers – 36 Months) Unit Sum Datacenter Replication & Storage – 1 TB 200 € /m 200 € /m Backup Standard Server – 4 pcs 50 € / m 200 € /m Backup Exchange/SQL Server – 1 pcs Only available for attending 60 € /mån 60 € /m Revenue (per month): MSP’s and Partners€ /m 460 Revenue (per year): 5520 € /y Costs (Perpetual licenses with M&A + Storage cost): Y1 ~ 5000 € (Gross profit margin 9,5%) Y2 ~ 1830 € (Gross profit margin 67%) Y3 ~ 1830 € (Gross profit margin 67%) Gross profit margin full contract: ~50% (~8000 €) 24
  • 25. Thanks!! Daniel Nyström • Phone: +46 709 55 90 99 • Mail: daniel.nystrom@further.se • Web: http://www.further.se • Tweets: http://twitter.com/dnystrom • LinkedIn: http://se.linkedin.com/in/danyst 25