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Lavacon 2011 - Managing the Localization Lifecycle

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Presented at Lavacon 2011 by Diane Gaskill, Hitachi Data Systems. 44 slides, 2.4 MB ...

Presented at Lavacon 2011 by Diane Gaskill, Hitachi Data Systems. 44 slides, 2.4 MB

Describes the localization lifecycle, it's dependencies, and how to plan and manage it.

Additional slidesets on localization and a localization plan available. Email Diane at dgaskill@earthlink.net

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Lavacon 2011 - Managing the Localization Lifecycle Lavacon 2011 - Managing the Localization Lifecycle Presentation Transcript

  • DIANE GASKILL
  • Introduction Over 40 years in tech pubs and closely related areas, including 10 years as a tech pubs manager Combination of startups (lots of hats) and large, Fortune 500 companies Managed localization since 1995 Engineering background in hardware design and software development Course development and training, including 4 yrs USN instructor Pre and post sale technical support engineer
  • Let’s talk about you How many technical writers, editors, information architects? How many experienced in localization? How many not experienced in localization but are interested in learning about it? How many just needed a place to sit down and rest?
  • Key Definitions Globalization – G12N
  • Key Definitions Globalization – G12N The expansion of business and communication across countries, continents, and around the world.
  • Key Definitions Globalization – G12N The expansion of business and communication across countries, continents, and around the world. Engaging with customers across languages, cultures and channels
  • Key Definitions Globalization – G12N The expansion of business and communication across countries, continents, and around the world. Engaging with customers across languages, cultures and channels Not a modern phenomenon. Long history going back 2300 years to the early days of Europe when traders established routes from Europe to India and the Middle East.
  • Key Definitions Globalization – G12N The expansion of business and communication across countries, continents, and around the world. Engaging with customers across languages, cultures and channels Not a modern phenomenon. Long history going back 2300 years to the early days of Europe when traders established routes from Europe to India and the Middle East. Columbus was not on a mission to discover America. He was looking for a shorter trade route from Spain to India. His discovery of the American continents was a major event in the history of G12N.
  • Key Definitions Globalization – G12N Problem: people around the world don’t all speak the same language. If you want to do business with them, you have to be able to talk with them in their language.
  • Key Definitions Globalization – G12N Problem: people around the world don’t all speak the same language. If you want to do business with them, you have to be able to talk with them in their language. Solution: Localization (L10N) bridges the gap between spoken languages and enables communication and busine$$ between the peoples of the world.
  • Key Definitions Internationalization – I18N
  • Key Definitions Internationalization – I18N I18N is the process of designing or creating a product and its documentation so that they can be localized in a cost-effective and timely manner, and used in any locale.
  • Key Definitions Internationalization – I18N I18N is the process of designing or creating a product and its documentation so that they can be localized in a cost-effective and timely manner, and used in any locale. I18N applies to the entire product, including the software, online help, documentation, marketing collateral, graphical information, and packaging. It may also include localized support.
  • Key Definitions Localization – L10N
  • Key Definitions Localization – L10N L10N is the conversion of content from a source language to a target language.
  • Key Definitions Localization – L10N L10N is the conversion of content from a source language to a target language. L10N is more than just translation. It includes the conversion of text, symbols, measurements, graphics, and expressions to the terms used in the target language. $ to DM, Yen, etc; Lb to Kg; Miles to Km, etc.
  • Key Definitions Localization – L10N L10N is the conversion of content from a source language to a target language. L10N is more than just translation. It includes the conversion of text, symbols, measurements, graphics, and expressions to the terms used in the target language. $ to DM, Yen, etc; Lb to Kg; Miles to Km, etc. Time – America: MM/DD/YYYY; Asia: YYYYMMDD; Europe: DDMMYYYY
  • Questions? Short quiz next period
  • L10N Lifecycle ‐ definition Set of processes, executed in series and at appropriate times to accomplish the goals set by your L10N strategy.
  • L10N Lifecycle ‐ definition Set of processes, executed in series and at appropriate times to accomplish the goals set by your L10N strategy. Not always the same
  • L10N Lifecycle ‐ definition Set of processes, executed in series and at appropriate times to accomplish the goals set by your L10N strategy. Not always the same Dependent on other product-related lifecycles
  • L10N Lifecycle ‐ dependencies Dependent on the product development lifecycle L10N Lifecycle
  • L10N Lifecycle – dependency #1 Typical product development lifecycle Initial Design Mktg Req Doc Preliminary Product Product Development Development GeneralConcept Prototype Alpha Beta Release AvailabilityProd Req Eng Spec. Test Test/s To Mfg. Ship to Cust. Doc Drivers • Marketing • Engineering • Customers
  • L10N Lifecycle ‐ dependencies Dependent on the product development lifecycle L10N Lifecycle Dependent on the document development lifecycle
  • L10N Lifecycle ‐ dependencies Dependent on the product development lifecycle L10N Lifecycle Dependent on the document development lifecycle
  • L10N Lifecycle – dependency #2 Typical document development lifecycle Initial Design Mktg Req Doc Product PreliminaryProduct Development DevelopmentConcept General Prototype Alpha Beta ReleaseProd Req Eng Spec. Test Availability Test/s To Mfg. Ship to Cust. Doc Party Learn Create Create Add , Add, edit, update Party about Doc Prelim. edit , info per bug fixes Party product Plan Docs info and features
  • L10N Lifecycle – a never ending story Product & Docs
  • L10N Lifecycle – Strategy (Initial Product Design) Use Mktg Eng Doc Plan Create L10N Plan l10N Strategy Plan Goals Processes Stakeholders Team members Product & Docs
  • L10N Lifecycle – Strategy Doc and product components to LSP Source and target languages Plan File transfer LSP deliverables • Target languages • Formats / Product Media Schedule Contacts & Docs Dependencies
  • L10N Lifecycle (Initial Product Design) Create Mktg Eng Doc Plan Create L10N Plan l10N Strategy Plan Goals and processes Stakeholders Team members (Initial Product Product Development) Execute the plan & Docs Setup I18N product and Documentation Create L10N kit
  • SetupInternationalize product and documentation If the product is a software product, separate text and graphics from the code so that they can be localized without sending the code to the LSP. Use appropriate software development tools to manage the files and pointers.
  • SetupInternationalize product and documentation If the product is a software product, separate text and graphics from the code so that they can be localized without sending the code to the LSP. Use appropriate software development tools to manage the files and pointers. Design the product and documentation so that they can be used in any locale. Consider file names with double-byte characters, dates and times according to any locale, etc.
  • SetupInternationalize product and documentation If the product is a software product, separate text and graphics from the code so that they can be localized without sending the code to the LSP. Use appropriate software development tools to manage the files and pointers. Design the product and its documentation so that they can be used in any locale. Consider file names with double-byte characters, dates and times according to any locale, etc. Design the GUI to be language independent: consider label size, character sets, pictures, sound etc.
  • L10N Lifecycle (Initial Product Design) Create Mktg Req doc Create Eng Spec Create Doc Plan Plan Create L10N Plan (Initial Product Development) Product Final L10N plan Internationalize product and & Docs Setup Documentation Create L10N kit Use XML (Product Development) Implement Localize TM TMS Updates
  • Implement ‐ Localize Considerations for L10N include: Terminology – consistent language Content structure and organization Legal information Text expansion Graphical symbols: money, restroom symbols, electrical symbols and hand signals.
  • L10N Lifecycle Plan (Beta test) In-country Product review and comments Test & Docs Setup Implement
  • L10N Lifecycle(RTM, ship) Update localized Update Plan products and documentation Product Test & Docs Setup Implement
  • L10N Lifecycle (Shipping) Restart or continue Update Plan Product Test & Docs Setup Implement
  • L10N Lifecycle Questions?