0
DIANE GASKILL
Introduction
Over 40 years in tech pubs and closely related areas,
including 10 years as a tech pubs manager
Combination o...
Let’s talk about you
How many technical writers, editors, information
architects?
How many experienced in localization?
Ho...
Globalization – G12N
Key Definitions
Globalization – G12N
The expansion of business and communication across
countries, continents, and around the world.
Key D...
Globalization – G12N
The expansion of business and communication across
countries, continents, and around the world.
Engag...
Key Definitions
Globalization – G12N
The expansion of business and communication across
countries, continents, and around ...
Key Definitions
Globalization – G12N
The expansion of business and communication
across countries, continents, and around ...
Key Definitions
Globalization – G12N
Problem: people around the world don’t all speak the
same language. If you want to do...
Key Definitions
Globalization – G12N
Problem: people around the world don’t all speak the
same language. If you want to do...
Key Definitions
Internationalization – I18N
Key Definitions
Internationalization – I18N
I18N is the process of designing or creating a product
and its documentation s...
Key Definitions
Internationalization – I18N
I18N is the process of designing or creating a product
and its documentation s...
Key Definitions
Localization – L10N
Key Definitions
Localization – L10N
L10N is the conversion of content from a source language
to a target language.
Key Definitions
Localization – L10N
L10N is the conversion of content from a source language
to a target language.
L10N is...
Key Definitions
Localization – L10N
L10N is the conversion of content from a source language
to a target language.
L10N is...
Questions?
Short quiz
next period
L10N Lifecycle ‐ definition
Set of processes, executed in series and at appropriate
times to accomplish the goals set by y...
L10N Lifecycle ‐ definition
Set of processes, executed in series and at appropriate
times to accomplish the goals set by y...
L10N Lifecycle ‐ definition
Set of processes, executed in series and at appropriate
times to accomplish the goals set by y...
L10N Lifecycle ‐ dependencies
Dependent on the
product
development lifecycle L10N
Lifecycle
L10N Lifecycle – dependency #1
Typical product development lifecycle
Product
Concept
Prod Req
Doc
Drivers
• Marketing
• En...
L10N Lifecycle ‐ dependencies
Dependent on the
product
development lifecycle
Dependent on the
document
development lifecyc...
L10N Lifecycle ‐ dependencies
Dependent on the
product
development lifecycle
Dependent on the
document
development lifecyc...
L10N Lifecycle – dependency #2
Typical document development lifecycle
Product
Concept
Prod Req
Doc
Initial
Design
Mktg Req...
L10N Lifecycle – a never ending story
Product
& Docs
L10N Lifecycle – Strategy
Product
& Docs
Plan
(Initial Product Design)
Use Mktg Eng Doc Plan
Create L10N Plan
l10N Strateg...
L10N Lifecycle – Strategy
Doc and product
components to LSP
Source and target
languages
File transfer
LSP deliverables
• T...
L10N Lifecycle
(Initial Product
Development)
Execute the plan
I18N product and
Documentation
Create L10N kit
Plan
Setup
Pr...
Setup
Internationalize product and documentation
If the product is a software product, separate text
and graphics from the...
Setup
Internationalize product and documentation
If the product is a software product, separate text
and graphics from the...
Setup
Internationalize product and documentation
If the product is a software product, separate text and
graphics from the...
L10N Lifecycle
Product
& Docs
Plan
Implement
Setup
(Initial Product Design)
Create Mktg Req doc
Create Eng Spec
Create Doc...
Implement ‐ Localize
Considerations for L10N include:
Terminology – consistent language
Content structure and organization...
Product
& Docs
Plan
Implement
Test Setup
L10N Lifecycle
(Beta test)
In-country
review and
comments
Product
& Docs
Plan
Implement
Test
Update
Setup
L10N Lifecycle
(RTM, ship)
Update
localized
products and
documentation
Product
& Docs
Plan
Implement
Test
Update
Setup
L10N Lifecycle
(Shipping)
Restart or
continue
Questions?
L10N Lifecycle
Lavacon 2011 - Managing the Localization Lifecycle
Lavacon 2011 - Managing the Localization Lifecycle
Lavacon 2011 - Managing the Localization Lifecycle
Lavacon 2011 - Managing the Localization Lifecycle
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Lavacon 2011 - Managing the Localization Lifecycle

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Presented at Lavacon 2011 by Diane Gaskill, Hitachi Data Systems. 44 slides, 2.4 MB

Describes the localization lifecycle, it's dependencies, and how to plan and manage it.

Additional slidesets on localization and a localization plan available. Email Diane at dgaskill@earthlink.net

Published in: Technology, Business
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Transcript of "Lavacon 2011 - Managing the Localization Lifecycle"

  1. 1. DIANE GASKILL
  2. 2. Introduction Over 40 years in tech pubs and closely related areas, including 10 years as a tech pubs manager Combination of startups (lots of hats) and large, Fortune 500 companies Managed localization since 1995 Engineering background in hardware design and software development Course development and training, including 4 yrs USN instructor Pre and post sale technical support engineer
  3. 3. Let’s talk about you How many technical writers, editors, information architects? How many experienced in localization? How many not experienced in localization but are interested in learning about it? How many just needed a place to sit down and rest?
  4. 4. Globalization – G12N Key Definitions
  5. 5. Globalization – G12N The expansion of business and communication across countries, continents, and around the world. Key Definitions
  6. 6. Globalization – G12N The expansion of business and communication across countries, continents, and around the world. Engaging with customers across languages, cultures and channels Key Definitions
  7. 7. Key Definitions Globalization – G12N The expansion of business and communication across countries, continents, and around the world. Engaging with customers across languages, cultures and channels Not a modern phenomenon. Long history going back 2300 years to the early days of Europe when traders established routes from Europe to India and the Middle East.
  8. 8. Key Definitions Globalization – G12N The expansion of business and communication across countries, continents, and around the world. Engaging with customers across languages, cultures and channels Not a modern phenomenon. Long history going back 2300 years to the early days of Europe when traders established routes from Europe to India and the Middle East. Columbus was not on a mission to discover America. He was looking for a shorter trade route from Spain to India. His discovery of the American continents was a major event in the history of G12N.
  9. 9. Key Definitions Globalization – G12N Problem: people around the world don’t all speak the same language. If you want to do business with them, you have to be able to talk with them in their language.
  10. 10. Key Definitions Globalization – G12N Problem: people around the world don’t all speak the same language. If you want to do business with them, you have to be able to talk with them in their language. Solution: Localization (L10N) bridges the gap between spoken languages and enables communication and busine$$ between the peoples of the world.
  11. 11. Key Definitions Internationalization – I18N
  12. 12. Key Definitions Internationalization – I18N I18N is the process of designing or creating a product and its documentation so that they can be localized in a cost-effective and timely manner, and used in any locale.
  13. 13. Key Definitions Internationalization – I18N I18N is the process of designing or creating a product and its documentation so that they can be localized in a cost-effective and timely manner, and used in any locale. I18N applies to the entire product, including the software, online help, documentation, marketing collateral, graphical information, and packaging. It may also include localized support.
  14. 14. Key Definitions Localization – L10N
  15. 15. Key Definitions Localization – L10N L10N is the conversion of content from a source language to a target language.
  16. 16. Key Definitions Localization – L10N L10N is the conversion of content from a source language to a target language. L10N is more than just translation. It includes the conversion of text, symbols, measurements, graphics, and expressions to the terms used in the target language. $ to DM, Yen, etc; Lb to Kg; Miles to Km, etc.
  17. 17. Key Definitions Localization – L10N L10N is the conversion of content from a source language to a target language. L10N is more than just translation. It includes the conversion of text, symbols, measurements, graphics, and expressions to the terms used in the target language. $ to DM, Yen, etc; Lb to Kg; Miles to Km, etc. Time – America: MM/DD/YYYY; Asia: YYYYMMDD; Europe: DDMMYYYY
  18. 18. Questions? Short quiz next period
  19. 19. L10N Lifecycle ‐ definition Set of processes, executed in series and at appropriate times to accomplish the goals set by your L10N strategy.
  20. 20. L10N Lifecycle ‐ definition Set of processes, executed in series and at appropriate times to accomplish the goals set by your L10N strategy. Not always the same
  21. 21. L10N Lifecycle ‐ definition Set of processes, executed in series and at appropriate times to accomplish the goals set by your L10N strategy. Not always the same Dependent on other product-related lifecycles
  22. 22. L10N Lifecycle ‐ dependencies Dependent on the product development lifecycle L10N Lifecycle
  23. 23. L10N Lifecycle – dependency #1 Typical product development lifecycle Product Concept Prod Req Doc Drivers • Marketing • Engineering • Customers Initial Design Mktg Req Doc Preliminary Development Prototype Eng Spec. Alpha Test Beta Test/s Release To Mfg. General Availability Ship to Cust. Product Development
  24. 24. L10N Lifecycle ‐ dependencies Dependent on the product development lifecycle Dependent on the document development lifecycle L10N Lifecycle
  25. 25. L10N Lifecycle ‐ dependencies Dependent on the product development lifecycle Dependent on the document development lifecycle L10N Lifecycle
  26. 26. L10N Lifecycle – dependency #2 Typical document development lifecycle Product Concept Prod Req Doc Initial Design Mktg Req Doc Preliminary Development Prototype Eng Spec. Alpha Test Beta Test/s Release To Mfg. General Availability Ship to Cust. Party Party Party Add, edit, update info per bug fixes and features Learn about product Create Doc Plan Create Prelim. Docs Add , edit , info Product Development
  27. 27. L10N Lifecycle – a never ending story Product & Docs
  28. 28. L10N Lifecycle – Strategy Product & Docs Plan (Initial Product Design) Use Mktg Eng Doc Plan Create L10N Plan l10N Strategy Goals Processes Stakeholders Team members
  29. 29. L10N Lifecycle – Strategy Doc and product components to LSP Source and target languages File transfer LSP deliverables • Target languages • Formats / Media Schedule Contacts Dependencies Plan Product & Docs
  30. 30. L10N Lifecycle (Initial Product Development) Execute the plan I18N product and Documentation Create L10N kit Plan Setup Product & Docs (Initial Product Design) Create Mktg Eng Doc Plan Create L10N Plan l10N Strategy Goals and processes Stakeholders Team members
  31. 31. Setup Internationalize product and documentation If the product is a software product, separate text and graphics from the code so that they can be localized without sending the code to the LSP. Use appropriate software development tools to manage the files and pointers.
  32. 32. Setup Internationalize product and documentation If the product is a software product, separate text and graphics from the code so that they can be localized without sending the code to the LSP. Use appropriate software development tools to manage the files and pointers. Design the product and documentation so that they can be used in any locale. Consider file names with double-byte characters, dates and times according to any locale, etc.
  33. 33. Setup Internationalize product and documentation If the product is a software product, separate text and graphics from the code so that they can be localized without sending the code to the LSP. Use appropriate software development tools to manage the files and pointers. Design the product and its documentation so that they can be used in any locale. Consider file names with double-byte characters, dates and times according to any locale, etc. Design the GUI to be language independent: consider label size, character sets, pictures, sound etc.
  34. 34. L10N Lifecycle Product & Docs Plan Implement Setup (Initial Product Design) Create Mktg Req doc Create Eng Spec Create Doc Plan Create L10N Plan (Product Development) Localize TM TMS Updates (Initial Product Development) Final L10N plan Internationalize product and Documentation Create L10N kit Use XML
  35. 35. Implement ‐ Localize Considerations for L10N include: Terminology – consistent language Content structure and organization Legal information Text expansion Graphical symbols: money, restroom symbols, electrical symbols and hand signals.
  36. 36. Product & Docs Plan Implement Test Setup L10N Lifecycle (Beta test) In-country review and comments
  37. 37. Product & Docs Plan Implement Test Update Setup L10N Lifecycle (RTM, ship) Update localized products and documentation
  38. 38. Product & Docs Plan Implement Test Update Setup L10N Lifecycle (Shipping) Restart or continue
  39. 39. Questions? L10N Lifecycle
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