This document summarizes the services offered by a printing company called Express Graphics. They offer graphic design, digital and offset printing, promotional products, mailing services, and guaranteed service. Their guaranteed service policy includes on-time delivery, quality assurance, accurate quotes with no surprises, ensuring printing is the best solution, and making things right if any mistakes occur. They aim to make customers their focus and take pride in high quality work.

1. Our job is to make you
look good on paper.
Graphic Design
Digital/Offset Printing
Promotional Products
Mailing Services
Guaranteed Service
Donna Blannon
Sales Representative
We'll
Direct 513.543.8968
Email donna@xgraph1.com
Change the
Way You
E PRESS
G R A P H I C S
Think of
Printing.
Digital/Offset Printing
Promotional Products
9695 Hamilton Avenue 513.728.3344
Cincinnati, Ohio 45231 513.728.3341 Fax
www.xgraph1.com

2. Graphic Design
Whether it is a simple letterhead layout, a custom logo or complete corporate
image design, our staff will create an image that fits your needs and your budget.
guaranteed Digital/Offset Printing
service Digital or Offset, we will produce your printing in the most cost-effective
manner. From one or two colors to full color, our state-of-the-art equipment and
1. ON TIME GUARANTEE.
We know how critical it is for businesses to receive their printing experienced press operators are here to serve you.
services and materials on time. We make every effort to meet or
beat your deadline. If we cannot meet your deadline, we will let
you know before accepting your order. You can rest easy knowing Mailing Services
we will have your order to you on time, every time.
We offer the convenience & savings of managing your entire direct mail campaign.
service
2. QUALITY ASSURANCE GUARANTEE. Mailing Services include: US Postage - First class or bulk rate
You'll never be embarrassed by poor quality, because your project is List Processing - Mail merges • CASS Certification - To ensure lowest
important to us. Our job is to make you look good on paper, please postage rates • Inkjet Addressing - State-of-the-art equipment
see our incredible reprint policy below.
Postal Presorting - Groups mailings for faster processing • USPS Verification
guaranteed
Most efficient and reliable • Inserting & Tabbing - Single or multiple pieces
3. NO SURPRISE GUARANTEE.
You deserve to know what your project will cost, before you receive
it. If we do not charge you exactly what you were quoted, we will
adjust the invoice price quoted. Promotional Products
Printing is just part of a complete marketing package. Whether you are in need of
4. BEST USE GUARANTEE. promotional items for specialty advertising promotion, trade show or convention,
To help you make decisions that are right for you, our knowledgeable corporate gifts, a marketing campaign or personalized gifts for employee safety
staff will help you prepare your new project, and do what we can to
ensure the printing is the best choice for you. and incentive programs, the knowledgeable staff at Express Graphics can assist
you in turning your promotional ideas into custom imprinted products that reflect
5. TOTAL DELIGHT GUARANTEE. your corporate identity.
We're so confident you'll be pleased with the results of our work
that, in the unlikely event we make a mistake, simply call and we
will make it right.
Our Staff
We are a team with a common purpose, which is to make you, our customer, the
focus of everything we do. Our quality-conscious employees take pride in carefully
We want you to be happy. monitoring your jobs from the estimating phase to the finished product.
If you are ever unhappy with your printing
or our service, we want to know about it!
Unlike most of our competitors, we offer an incredible reprint policy:
Reprints due to our error are reprinted FREE of charge
YOUR SINGLE SOURCE FOR Printing and Promotional Products
Reprints due to customer error are reprinted at a 50% discount