How to get Evalu8ing your multi-stakeholder relationships


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Evalu8ing is an on-line survey system that allows you to map, measure and evaluate performance, relationships, collaboration and alignment between multiple groups of stakeholders. These groups can be within your organisation or be various organisations such as buyers / suppliers, client / agency, project teams. This could be for measuring performance, alignment to values, relationships, collaboration or in fact any of the key drivers that lead to successful outputs from groups of people working together. It provides the basic steps required to be able to undertake an Evalu8ing survey based on answering a number of simple questions.

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How to get Evalu8ing your multi-stakeholder relationships

  1. 1. Evalu8ingHow to get Evalu8ingEvalu8ing 1 Evalu8ing. Collaboration. Relationships. Performance.
  2. 2. Evalu8ing – how to get started?•  An Evalu8ing survey is based around 6 simple but important considerations: •  What is the purpose of this evaluation? •  How many groups are involved? •  How do each of these groups interact with each other? •  Who are the participants in each group? •  What are the attributes to be measured? •  When will the survey run? 2 Evalu8ing. Collaboration. Relationships. Performance.
  3. 3. 1. What is the purpose of this evaluation?•  Is this internal within your organisation or across organisations such as suppliers or clients?•  Is the purpose to measure performance? relationships? or collaboration? Or a combination of one or more of these? •  Performance is usually a one way score where one group scores the performance of the other groups. If both parties are scoring each other on performance, with the Evalu8ing system the performance criteria for both must be the same to create a level playing field for evaluation. •  Relationships is where two groups score how well they work together against a common set of criteria. Relationships operate best when both parties are aligned in expectations and objectives leading to maximum outputs from that relationship. •  Collaboration is where two or more groups, usually more, score how well they are all aligned in their values, communication, culture and objectives to deliver a common, mutually beneficial outcome. 3 Evalu8ing. Collaboration. Relationships. Performance.
  4. 4. 2. How many groups are involved?•  Who are the groups you are interested in scoring and monitoring?•  How can they be segmented?•  How can they be categorised?•  There is a maximum of eight groups in any Evalu8ing survey*•  Ideal group sizes are more than one and less than 200 (of course you can have one person per group but then you will know that person’s individual scores so anonymity is difficult).•  Groups evalu8ing each other should have meaningful interactions– see next page.* If you have more than 8 contact us for advice as it can be done across multiple surveys. 4 Evalu8ing. Collaboration. Relationships. Performance.
  5. 5. 3. How do these groups interact with each other?•  What is the nature of the relationship between each of these groups?•  Is it one way? In which case one group is scoring the Performance of the other group. And they may score multiple groups like this in one survey.•  Is it two way, against a common set of criteria? In which case it is a measure of the Relationship between the two. Again, within Evalu8ing there can be multiple versions of this relationship.•  Is it a measure between multiple groups with everyone scoring everyone else? In which case it is a measure of Collaboration. 5 Evalu8ing. Collaboration. Relationships. Performance.
  6. 6. 3. How do these groups interact with each other?•  The Evalu8ing Pre Survey Excel spreadsheet is available for download and allows you to define and capture the details of your Evalu8ing survey.•  The Relationship sheet allows you to determine which group is to score which groups.•  This means you can have one way Performance scoring, two way Relationship scoring or multi-directional Collaboration scoring.•  The format of the Excel spreadsheet reflect the format that this needs to be entered into the Evalu8ing system online. 6 Evalu8ing. Collaboration. Relationships. Performance.
  7. 7. 4. Who are the participants in each group?•  The Participant sheet allows you to define the participants in each group.•  Each participant needs a minimum of their name and email address.•  There is ideally a minimum of one person per group and up to 200 per group.•  If you have more than a few participants in the survey, there is a structured Excel file for your participants that can then be used to upload the details into the online system in bulk.•  This bulk upload file requires participants name, email address and the name of the group.•  It is important that email addresses are correct as the system uses this to provide the participants with access. 7 Evalu8ing. Collaboration. Relationships. Performance.
  8. 8. 5. What are the attributes to be measured?•  The Questions sheet is where you define the questions you want to ask, which is determined by the criteria you want to measure and monitor.•  There are a number of question panels you can select from.•  We would recommend a maximum of 20 questions to encourage completion.•  However the Evalu8ing system can accommodate as many questions as you like. 8 Evalu8ing. Collaboration. Relationships. Performance.
  9. 9. 5. What are the attributes to be measured?•  In selecting the questions it is important to remember that all groups asked to score will be provided with these questions.•  It is also important to remember that the questions define the important success criteria.•  There is an Excel download with a large selection of questions from which to choose.•  On this Excel you will find:1.  Performance questions2.  Relationship questions3.  Collaboration questions•  If you require assistance with developing your unique and customised questions we are available to help with this process (for a small fee). 9 Evalu8ing. Collaboration. Relationships. Performance.
  10. 10. 6. When will the survey run?•  The Registration sheet on the Excel is the last to be discussed.•  This has the information about the survey owner and their contact details.•  Once the Excel is complete you can have the Evalu8ing survey up and running in a few hours.•  Some considerations: •  The survey is ideal run over 5 – 10 days. Longer durations have achieved poorer completion results. •  It is important to let all participants know that the survey invitation is coming so they look out for it. (Perhaps even send them the Participants Guide). 10 Evalu8ing. Collaboration. Relationships. Performance.
  11. 11. Now you are ready to start Evalu8ing•  Now you are ready to start Evalu8ing.•  Simply go to index.php•  Check out the Manager Guide for step by step instructions. It is downloaded from this page. 11 Evalu8ing. Collaboration. Relationships. Performance.
  12. 12. Evalu8ing resource check list?To get started Evalu8ing you will need:1.  The Evalu8ing Survey Structure Templates.pdf2.  Evalu8ing Pre Survey Details.xls3.  Evalu8ing Questions Panel.xls4.  Evalu8ing Manager Guide.pdf5.  Evalu8ing Participants Guide.pdf6.  Evalu8ing Participant Bulk Upload.xlsAll these files are available for download at available at 12 Evalu8ing. Collaboration. Relationships. Performance.
  13. 13. For more information… Evalu8ing Pty Ltd Sydney +612 8399 0922 Melbourne +613 9682 6800 Hong Kong Get started today, email +852 3478 3982 Singapore +65 6631 2861 Or visit London +44 7880 910064 Auckland +64 9 363 2891 13 Evalu8ing. Collaboration. Relationships. Performance.