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Transition to Management 
The Other Side of the Desk 
November 18, 2014 
©2014 NetSpeed Learning Solutions
Objectives 
• Identify specific leader behaviors 
linked to the Leadership Guidelines 
• Stay balanced and on track in the 
face of shifting priorities and 
unpredictable challenges 
• Lead with confidence in a virtual 
world 
© 2014 NetSpeed Learning Solutions. All rights reserved.
Housekeeping 
• Close other programs. 
• Use Chat to send a message to the Presenters. 
• Interact using Chat, Polling, and Status Icons. 
• To maximize your screen size, press F11 now. 
© 2014 NetSpeed Learning Solutions. All rights reserved. 3
Send a Chat Message 
© 2014 NetSpeed Learning Solutions. All rights reserved.
Send a Chat Message 
© 2014 NetSpeed Learning Solutions. All rights reserved.
Status Icons 
© 2014 NetSpeed Learning Solutions. All rights reserved.
Opening Poll 
What is driving your organization’s desire to 
develop your new leaders? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 7
Opening Chat 
What is the toughest challenge new leaders 
face? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 8
Leadership Assessment 
Have you downloaded 
and completed the 
Leadership Assessment 
tool? 
http://netspeedlearning.com/leadership/assessment/ 
© 2014 NetSpeed Learning Solutions. All rights reserved. 9
The Gap 
75% of organizations cite leadership 
development as important 
23% say they are effective at developing 
leaders internally 
Source: 2010, i4cp 
© 2014 NetSpeed Learning Solutions. All rights reserved. 10
Leadership Development 
“Given the volatility of the last 
year and the accelerated pace of 
change in the economy, 
companies should be treating 
leadership development as both 
an urgent survival tactic and a 
business opportunity.” 
Jay Jamrog 
SVP/Research 
i4cp 
© 2014 NetSpeed Learning Solutions. All rights reserved. 11
Demographic Shift 
• Every single day, more than 10,000 baby 
boomers reach the age of 65. 
• This will be true every day for the next 19 
years. 
Lada Nikravan 
CLO 
© 2014 NetSpeed Learning Solutions. All rights reserved. 12
Training Your Leaders 
© 2014 NetSpeed Learning Solutions. All rights reserved. 13
NetSpeed Leadership® 
1. Face-to-face Classroom Training (24, 3-hour 
modules) 
2. Webinar Training modules (24, 90-minute 
sessions) 
3. Post-class online reinforcement tools 
4. NetSpeed Administrator™ 
(to report the impact of training) 
© 2014 NetSpeed Learning Solutions. All rights reserved.
Gyroscope 
A device that keeps you 
aligned as you are pulled 
in many directions 
© 2014 NetSpeed Learning Solutions. Al©l r i2g0h1ts3 rNeesetSrvpeede.d Learning Solutions. All rights reserved. 15
The Guidelines: 
Your Leadership Gyroscope 
1. Create an Optimistic Climate 
2. Promote Collaborative Relationships 
3. Encourage Exceptional Performance 
4. Focus for High Impact 
5. Cultivate Trust 
© 2014 NetSpeed Learning Solutions. All rights reserved. 16
Leadership Strength 
© 2014 NetSpeed Learning Solutions. All rights reserved. 17
Leadership Guidelines 
1. Create an Optimistic Climate 
2. Promote Collaborative Relationships 
3. Encourage Exceptional Performance 
4. Focus for High Impact 
5. Cultivate Trust 
© 2014 NetSpeed Learning Solutions. All rights reserved. 18
Create an Optimistic 
Climate 
A leader’s mood is 
contagious and sets the tone 
for the work climate 
How does the leader’s mood 
set the tone for a team? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 19
Create an Optimistic 
Climate 
Leader Behavior: 
I frequently find ways to celebrate 
the progress made by teams and 
individuals. 
What advice would you give a 
new manager who wanted to 
celebrate more? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 20
Leadership Strength 
© 2014 NetSpeed Learning Solutions. All rights reserved. 21
Leadership Guidelines 
1. Create an Optimistic Climate 
2. Promote Collaborative Relationships 
3. Encourage Exceptional Performance 
4. Focus for High Impact 
5. Cultivate Trust 
© 2014 NetSpeed Learning Solutions. All rights reserved. 22
Promote Collaborative 
Relationships 
Open-handed give and take is 
mandatory in an effective, fast paced, 
organization 
What evidence tells you that 
open-handed give and take is 
the norm in an organization? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 23
Promote Collaborative 
Relationships 
Leader Behavior: 
I actively encourage honest 
feedback and input from others. 
5 – Frequently 
4 – Sometimes 
3 – Occasionally 
2 – Rarely 
1 – Almost Never 
© 2014 NetSpeed Learning Solutions. All rights reserved. 24
Leadership Strength 
© 2014 NetSpeed Learning Solutions. All rights reserved. 25
Leadership Guidelines 
1. Create an Optimistic Climate 
2. Promote Collaborative Relationships 
3. Encourage Exceptional Performance 
4. Focus for High Impact 
5. Cultivate Trust 
© 2014 NetSpeed Learning Solutions. All rights reserved. 26
Encourage Exceptional 
Performance 
The competitive landscape requires that 
we set and consistently achieve stretch 
goals 
© 2014 NetSpeed Learning Solutions. All rights reserved. 27
Encourage Exceptional 
Performance 
Leader Behavior: 
I address performance problems 
quickly and constructively. 
What is the impact when the 
leader fails to address 
performance problems well? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 28
Leadership Strength 
© 2014 NetSpeed Learning Solutions. All rights reserved. 29
Leadership Guidelines 
1. Create an Optimistic Climate 
2. Promote Collaborative Relationships 
3. Encourage Exceptional Performance 
4. Focus for High Impact 
5. Cultivate Trust 
© 2014 NetSpeed Learning Solutions. All rights reserved. 30
Focus for High Impact 
A disciplined approach enables us to 
stay on course in the face of 
unpredictable change 
Give an example of a 
“disciplined approach” inside 
an organization. 
© 2014 NetSpeed Learning Solutions. All rights reserved. 31
Focus for High Impact 
Leader Behavior: 
I skillfully plan and execute assignments. 
5 – Frequently 
4 – Sometimes 
3 – Occasionally 
2 – Rarely 
1 – Almost Never 
© 2014 NetSpeed Learning Solutions. All rights reserved. 32
Leadership Strength 
© 2014 NetSpeed Learning Solutions. All rights reserved. 33
Leadership Guidelines 
1. Create an Optimistic Climate 
2. Promote Collaborative Relationships 
3. Encourage Exceptional Performance 
4. Focus for High Impact 
5. Cultivate Trust 
© 2014 NetSpeed Learning Solutions. All rights reserved. 34
Cultivate Trust 
Lack of trust cripples an organization’s 
ability to perform 
© 2014 NetSpeed Learning Solutions. All rights reserved. 35
Cultivate Trust 
Leader Behavior: 
I assume people have good intentions. 
How does this assumption 
affect the leader’s behavior? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 36
Cultivate Trust 
What are examples of trust busters at work? 
What are examples trust builders at work? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 37
Leadership Poll 
What kind of leader are you? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 38
Virtual Leadership 
To maximize this leadership strength in a virtual 
world, my best advice is…. 
© 2014 NetSpeed Learning Solutions. All rights reserved. 39
Three Tracks – 24 Modules 
Leadership Development – 8 modules 
Performance Management – 8 modules 
Professional Development – 8 modules 
Available for classroom and virtual delivery 
© 2014 NetSpeed Learning Solutions. All rights reserved.
Post-Class Reinforcement 
Job Aid Cards 
Electronic Magazine 
NetSpeed On The Job™ 
NetSpeed Coach® 
NetSpeed Administrator 
© 2014 NetSpeed Learning Solutions. All rights reserved.
Insights and Actions 
Share one insight or one action you intend to 
take now. 
© 2014 NetSpeed Learning Solutions. All rights reserved. 42
Year End Promotion 
Got 2014 training 
dollars you need 
to use or lose? 
© 2014 NetSpeed Learning Solutions. All rights reserved. 43
Year End Promotion 
Take advantage of NetSpeed Learning’s Year 
End Promotional discount: 
• 15% off all program and services 
• Minimum of $25,000 
• Paid by December 19, 2014. 
© 2014 NetSpeed Learning Solutions. All rights reserved. 44
Complete the Survey 
Receive: 
• Three seats in the next NetSpeed Leadership 
webinar (Setting & Achieving Goals) on 12/9 
• A link to view the slides from this webinar 
© 2014 NetSpeed Learning Solutions. All rights reserved. 45
Q & A 
© 2014 NetSpeed Learning Solutions. All rights reserved. 46
© 2014 NetSpeed Learning Solutions. All rights reserved. 47

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Transition to Management Guide

  • 1. Transition to Management The Other Side of the Desk November 18, 2014 ©2014 NetSpeed Learning Solutions
  • 2. Objectives • Identify specific leader behaviors linked to the Leadership Guidelines • Stay balanced and on track in the face of shifting priorities and unpredictable challenges • Lead with confidence in a virtual world © 2014 NetSpeed Learning Solutions. All rights reserved.
  • 3. Housekeeping • Close other programs. • Use Chat to send a message to the Presenters. • Interact using Chat, Polling, and Status Icons. • To maximize your screen size, press F11 now. © 2014 NetSpeed Learning Solutions. All rights reserved. 3
  • 4. Send a Chat Message © 2014 NetSpeed Learning Solutions. All rights reserved.
  • 5. Send a Chat Message © 2014 NetSpeed Learning Solutions. All rights reserved.
  • 6. Status Icons © 2014 NetSpeed Learning Solutions. All rights reserved.
  • 7. Opening Poll What is driving your organization’s desire to develop your new leaders? © 2014 NetSpeed Learning Solutions. All rights reserved. 7
  • 8. Opening Chat What is the toughest challenge new leaders face? © 2014 NetSpeed Learning Solutions. All rights reserved. 8
  • 9. Leadership Assessment Have you downloaded and completed the Leadership Assessment tool? http://netspeedlearning.com/leadership/assessment/ © 2014 NetSpeed Learning Solutions. All rights reserved. 9
  • 10. The Gap 75% of organizations cite leadership development as important 23% say they are effective at developing leaders internally Source: 2010, i4cp © 2014 NetSpeed Learning Solutions. All rights reserved. 10
  • 11. Leadership Development “Given the volatility of the last year and the accelerated pace of change in the economy, companies should be treating leadership development as both an urgent survival tactic and a business opportunity.” Jay Jamrog SVP/Research i4cp © 2014 NetSpeed Learning Solutions. All rights reserved. 11
  • 12. Demographic Shift • Every single day, more than 10,000 baby boomers reach the age of 65. • This will be true every day for the next 19 years. Lada Nikravan CLO © 2014 NetSpeed Learning Solutions. All rights reserved. 12
  • 13. Training Your Leaders © 2014 NetSpeed Learning Solutions. All rights reserved. 13
  • 14. NetSpeed Leadership® 1. Face-to-face Classroom Training (24, 3-hour modules) 2. Webinar Training modules (24, 90-minute sessions) 3. Post-class online reinforcement tools 4. NetSpeed Administrator™ (to report the impact of training) © 2014 NetSpeed Learning Solutions. All rights reserved.
  • 15. Gyroscope A device that keeps you aligned as you are pulled in many directions © 2014 NetSpeed Learning Solutions. Al©l r i2g0h1ts3 rNeesetSrvpeede.d Learning Solutions. All rights reserved. 15
  • 16. The Guidelines: Your Leadership Gyroscope 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust © 2014 NetSpeed Learning Solutions. All rights reserved. 16
  • 17. Leadership Strength © 2014 NetSpeed Learning Solutions. All rights reserved. 17
  • 18. Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust © 2014 NetSpeed Learning Solutions. All rights reserved. 18
  • 19. Create an Optimistic Climate A leader’s mood is contagious and sets the tone for the work climate How does the leader’s mood set the tone for a team? © 2014 NetSpeed Learning Solutions. All rights reserved. 19
  • 20. Create an Optimistic Climate Leader Behavior: I frequently find ways to celebrate the progress made by teams and individuals. What advice would you give a new manager who wanted to celebrate more? © 2014 NetSpeed Learning Solutions. All rights reserved. 20
  • 21. Leadership Strength © 2014 NetSpeed Learning Solutions. All rights reserved. 21
  • 22. Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust © 2014 NetSpeed Learning Solutions. All rights reserved. 22
  • 23. Promote Collaborative Relationships Open-handed give and take is mandatory in an effective, fast paced, organization What evidence tells you that open-handed give and take is the norm in an organization? © 2014 NetSpeed Learning Solutions. All rights reserved. 23
  • 24. Promote Collaborative Relationships Leader Behavior: I actively encourage honest feedback and input from others. 5 – Frequently 4 – Sometimes 3 – Occasionally 2 – Rarely 1 – Almost Never © 2014 NetSpeed Learning Solutions. All rights reserved. 24
  • 25. Leadership Strength © 2014 NetSpeed Learning Solutions. All rights reserved. 25
  • 26. Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust © 2014 NetSpeed Learning Solutions. All rights reserved. 26
  • 27. Encourage Exceptional Performance The competitive landscape requires that we set and consistently achieve stretch goals © 2014 NetSpeed Learning Solutions. All rights reserved. 27
  • 28. Encourage Exceptional Performance Leader Behavior: I address performance problems quickly and constructively. What is the impact when the leader fails to address performance problems well? © 2014 NetSpeed Learning Solutions. All rights reserved. 28
  • 29. Leadership Strength © 2014 NetSpeed Learning Solutions. All rights reserved. 29
  • 30. Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust © 2014 NetSpeed Learning Solutions. All rights reserved. 30
  • 31. Focus for High Impact A disciplined approach enables us to stay on course in the face of unpredictable change Give an example of a “disciplined approach” inside an organization. © 2014 NetSpeed Learning Solutions. All rights reserved. 31
  • 32. Focus for High Impact Leader Behavior: I skillfully plan and execute assignments. 5 – Frequently 4 – Sometimes 3 – Occasionally 2 – Rarely 1 – Almost Never © 2014 NetSpeed Learning Solutions. All rights reserved. 32
  • 33. Leadership Strength © 2014 NetSpeed Learning Solutions. All rights reserved. 33
  • 34. Leadership Guidelines 1. Create an Optimistic Climate 2. Promote Collaborative Relationships 3. Encourage Exceptional Performance 4. Focus for High Impact 5. Cultivate Trust © 2014 NetSpeed Learning Solutions. All rights reserved. 34
  • 35. Cultivate Trust Lack of trust cripples an organization’s ability to perform © 2014 NetSpeed Learning Solutions. All rights reserved. 35
  • 36. Cultivate Trust Leader Behavior: I assume people have good intentions. How does this assumption affect the leader’s behavior? © 2014 NetSpeed Learning Solutions. All rights reserved. 36
  • 37. Cultivate Trust What are examples of trust busters at work? What are examples trust builders at work? © 2014 NetSpeed Learning Solutions. All rights reserved. 37
  • 38. Leadership Poll What kind of leader are you? © 2014 NetSpeed Learning Solutions. All rights reserved. 38
  • 39. Virtual Leadership To maximize this leadership strength in a virtual world, my best advice is…. © 2014 NetSpeed Learning Solutions. All rights reserved. 39
  • 40. Three Tracks – 24 Modules Leadership Development – 8 modules Performance Management – 8 modules Professional Development – 8 modules Available for classroom and virtual delivery © 2014 NetSpeed Learning Solutions. All rights reserved.
  • 41. Post-Class Reinforcement Job Aid Cards Electronic Magazine NetSpeed On The Job™ NetSpeed Coach® NetSpeed Administrator © 2014 NetSpeed Learning Solutions. All rights reserved.
  • 42. Insights and Actions Share one insight or one action you intend to take now. © 2014 NetSpeed Learning Solutions. All rights reserved. 42
  • 43. Year End Promotion Got 2014 training dollars you need to use or lose? © 2014 NetSpeed Learning Solutions. All rights reserved. 43
  • 44. Year End Promotion Take advantage of NetSpeed Learning’s Year End Promotional discount: • 15% off all program and services • Minimum of $25,000 • Paid by December 19, 2014. © 2014 NetSpeed Learning Solutions. All rights reserved. 44
  • 45. Complete the Survey Receive: • Three seats in the next NetSpeed Leadership webinar (Setting & Achieving Goals) on 12/9 • A link to view the slides from this webinar © 2014 NetSpeed Learning Solutions. All rights reserved. 45
  • 46. Q & A © 2014 NetSpeed Learning Solutions. All rights reserved. 46
  • 47. © 2014 NetSpeed Learning Solutions. All rights reserved. 47