Digital organizations study
•Download as PPTX, PDF•
0 likes•770 views
CompTIA’s Building Digital Organizations study provides insights into the changing business dynamics and role of IT as cloud and mobility drive new technology solutions.
Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Similar to Digital organizations study
Similar to Digital organizations study (20)
More from CompTIA
More from CompTIA (20)
Recently uploaded
Recently uploaded (20)
Digital organizations study
- 1. Building Digital Organizations Copyright (c) 2015 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org
- 2. Three Eras of Enterprise Technology Mainframe Technology not widely accessible Technology use highly restricted Technology management highly centralized PC/ Internet Technology moderately accessible Technology use becoming pervasive Technology management mostly centralized Cloud/ Mobile Technology widely accessible Technology use very open Technology management decentralized
- 3. Changes in Technology Budgets 2% 49% 49% 0% 4% 45% 51% 2% 46% 52% 0% 6% 46% 48% Business Unit Decrease Business Unit Steady Business Unit Increase IT Function Decrease IT Function Steady IT Function Increase Business Respondents IT Respondents Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals / 275 U.S. business professionals
- 4. 24% 55% 20% Extremely/Highly Confident Responses by Company Size • Large firms: 76% • Medium-sized firms: 88% • Small firms: 72% IT Pros Confident in Ability to Apply Technology to Business Goals Extremely confident Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals Somewhat confident Highly confident *1% Not very confident/Not at all confident
- 5. Business Process Traditional Company Digital Organization Web presence • Static HTML • Responsive, mobile-optimized site Communications • Multiple independent systems • Unified communications platform Contract routing • Paper-based flow • E-signature application Infrastructure • Single model • Hybrid approach Security • Reliance on strong perimeter/antivirus • Use of new tools (DLP/IAM), processes, and education Automation • Most processes stand alone • Processes connected and automated The Behavior of Digital Organizations Source: CompTIA
- 6. Changes in the Technology Decision Process 29% 49% 43% 48% 33% 39% 39% 57% Final decision on technology is made outside the IT function More departments are involved in technology decisions Ideas come from different areas of the organization Technology objectives are more business focused IT Respondents Business Respondents Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals / 275 U.S. business professionals
- 7. 70% 28% 2% Departments with Critical Roles • 80% IT • 59% Finance • 47% Marketing • 45% Sales • 45% HR Many Departments Involved in Decisions, but IT Still in the Driver’s Seat IT’s role diminished/no IT function Level playing field for all departments IT still has primary role Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals / 275 U.S. business professionals
- 8. 31% 10% 59% Contract with outside firm Procure technology directly Initiate projects with internal IT Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals / 275 U.S. business professionals 55% Completely effective 44% Somewhat effective/ neutral Rogue IT Not the End of the World? Primary Steps Business Units Take With Their Tech Budgets Effectiveness of Technology Procured by Business Units
- 9. Actions IT Could Take to Become More Strategic 39% 22% 35% 58% 30% 51% 58% 42% 41% 59% 46% 41% Educate the organization Develop metrics to measure collaboration Use data more effectively Become more familiar with business goals Large Medium Small Source: CompTIA’s Building Digital Organizations study | Base: 156 U.S. business professionals without strategic view of IT
- 10. Changes Cloud is Driving in Backend Systems 28% 31% 32% 33% 34% 35% 40% Business units likely to suggest solutions Focus less on backend maintenance Seek out third party expertise New processes for migrating cloud systems Less tolerance for downtime Expectation for lower costs Data storage has changed Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals
- 11. Changes Mobility is Driving in Frontend Systems 22% 28% 39% 41% 41% 42% Seek out third party expertise Additional workforce training component New processes for mobile availablity Greater focus on user experience Greater development effort Increased demand for workflow efficiency Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals
- 12. Factors Contributing to Data Challenges 38% 40% 43% 46% 46% 46% 49% Understanding locations of data Presenting insights in a concise way Knowing which insights to extract Extracting data from new sources Storing large volumes of data Tracking data through various systems Skill level with analytics tools Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals
- 13. Factors Contributing to Security Challenges 36% 43% 45% 48% 48% 57% Justifying expenditures on security Building new processes and policies Educating the workforce on security issues Integrating new technology for security Preparing plans for possible breaches Understanding the new threat landscape Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals
- 14. Division of Responsibilities in Digital Organizations 17% 23% 19% 32% 27% 22% 42% 55% 39% 47% 52% 47% 41% 22% 43% 22% 22% 31% Source: CompTIA’s Building Digital Organizations study | Base: 275 U.S. Business professionals Understanding technical details behind business systems Ensuring that workforce has the tools they need Creating business insights from corporate data Keeping data secure and confidential Meeting business objectives with technology Seeking out new forms of technology Business Unit Responsibility Shared Responsibility IT Responsibility
- 15. Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals 57%73% A Balancing of Priorities Infrastructure Integration Intelligence Innovation 56% 40% 55% 44% 43%31% % of sample rating areas as #1 or #2 priority
- 16. 8% 34% 58% 45% 50% 7% 53% 40% 2013 2014 2015 No BYOD Partial BYOD Full BYOD 5% Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals Companies Moving Away from BYOD as the Primary Device Method
- 17. Technical Skills Needed at Company Security 47% Cloud architecture 43% Virtualization 38% Database/Information management 37% Storage/Backup 37% Big Data tools/analytics 36% Server/Datacenter management 34% Networks 30% PC support 28% Mobile device support 27% Web development 25% Application development 23% Telecommunications 20% Business Skills/Soft Skills Needed at Company Analytical skills 39% Innovation/Problem solving 39% Flexibility 37% Project management 34% Teamwork 31% Strong work ethic 30% Customer service 29% Networks 30% Broad technology knowledge 28% Motivation 26% Business understanding 22% Verbal/written communication 17% Wide Variety of Skills Needed for Digital Organizations Source: CompTIA’s Building Digital Organizations study | Base: 375 U.S. IT professionals
- 18. Thank You Copyright (c) 2015 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org REMINDER: The complete 49-page Building Digital Organizations report can be accessed free of charge at CompTIA.org (with simple registration)