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                 To do
           Plan Do Check Act




          Focus on the Present



                       14 P D A R
                                    Clive Burgess 19 April 2008




 main office processes and systems preparation for audit
                                            Clive burgess© April 2008




        UNCONTROLLED DOCUMENT WHEN PRINTED
UNCONTROLLED DOCUMENT WHEN PRINTED
                                                                                                                           b
     Clive burgess© April 2008

                                                                  To do
                                                            Plan Do Check Act
                 Focus on the Present

                     main office processes and systems preparation for audit


                                                          Best practice as recommended by the HSE




                                                                                              Bad practice not recommended



     Main telephone line
                                                                                                 Office use only PC with back up
                                                                                                 hard drive and PC lock
 Printer, Fax,             Outside Wall                2nd Floor Plan of House
 Scanner                                                                                         Waste bin for shredded
                                                                                                 recyclable paper
Small cabinet
                      Bedroom/Bathroom




for shedder and
                                                                           Bedroom/Bathroom




A4 paper                                                                                                     Notice Board

 Lockable filing
 cabinet for
 personnel details
 and other                               Hallway             - Landing                                                  Manuals
 documents
                                              Stairs
 including safe
 location for spare                                                                                             Shelf
 site keys                                                                                          Side wall


                                         It is recommended that you do not cutter the            Access door with mortise lock
     Powder Fire                                  office or use it as a storeroom
     Extinguisher

 Plan of basic office layout – Not to scale
                Estimation of room location, but will give you a rough idea of office layout
UNCONTROLLED DOCUMENT WHEN PRINTED
From the information I have provided you will be able to develop                                            c
                                                                                                    Tell, Show, Do
and improve your auditing skills                                                                     Understand
Reason:                                Plan Do                     Check Act
    To take ownership of the process
    To change and improve the system to suit

                                                                Structure
      your style and business needs
    To remember how it fits together and
      how it works in practice
                                      1

                                                       Download files from my
                                                       research/reference database on
                                                       to the office PC



      Create a folder system as                     Extract files from               Create required documents as
 2                                              3                                4
      follows on your PC.                           research/reference               indicated below
      There are 12 main folders in                  database
      this system
                                                    To find the correct
                                                    document template check
                                                    in Process Folder, 12 -
         Company Structure                          Folder Index                              Structure

                                                                                     Policy
                                                        Finance                      Planning
             CONTROL FINANCE




                                PDF Free SWOT analysis template
                                                                                     Organisation
                                                                                     Arrangements
                                Preparation for business plan
                                 Word Document Preparing a Business Plan       Assets
                                 Word Document Understanding the Planning Process
                                 Word Document 1st Project Plan Template Appen
                                Aims and Objectives
                                 Power Point Aims and objectives

                                                              Information
 18 Word Document Lean and Mean (Proposal)

 Vision /Mission Statement – What you stand for and what are your business intentions

 From this perspective or point of view, you can now develop your overall business policy,
 Your new objectives… Your activities… Organisation and arrangements
                                                                                         Insurance
                                                                                         Documents
           Insurance
                                        How you are going to achieve these               Scan and file
                                        intentions and objectives?                        all of your
                                                                                           insurance
                                                          Now write it down               documents
     Clive burgess© April 2008
                                            Plan Do, Check, Act
UNCONTROLLED DOCUMENT WHEN PRINTED
                                                                                                             d

TELL
                                                     Plan Do Check Act
                 Clive burgess© April 2008                             NEW CONTRACTS of EMPLOYMENT

                                                              People
                       Staffing and training              Management File                   CONTRACT
                                                                                             Zero Hours
                                              Annual Leave & Official Holiday Dates
                                                                                                       CONTRACT
                                                                                                       Fixed Term
                        Contractual Obligations, Roles and Responsibilities
                            o PDF GO1 1 written statement
                            o PDF Employee Records (
                                   Disciplinary & Grievance Procedures
                                                                                     Scan employee’s
                           o PDF 20040119120459 Screening                            qualifications i.e.
                           o PDF sia get licensed
CONTROL PEOPLE




                                                                                     C&G/SITO
                               Create a training matrix                              Security Officer
                               Who What & When                                       Training
                                                                                     Certificates

                                   BS7499 Static guarding standards
                                   o
                                   Power Point Site induction programme UK Sec 2007
                                   o
                                   23 Word Document Site Safety Induction 2007
                                   o
                                   24 Word Document Assignment Instruction Basic Design
                                   o
                                   25 Word Document Use of CCTV cameras by Security Guards on
                                   o
                                   static sites
                               o Appraisals
                                                                                Induction Training
                  Information                                                   First Aid
                                                        Manuals BS7499 Assignment Instruction
                                                                                Handbook
                        Book 1 (Based on City & Guilds Professional Security Officer)
                        Book 2 UK S Manual (requirement)                       Procedures


                  Each different assignment will require different types of contract depending on the nature of
                  the work involved, the duration of the assignment and the client’s needs.




                                                             SHOW
                       Uniforms and equipment
Plan Do Check Act                                   e
     Print Read Check Process Review Regulate ‘Impact’ Maintain Execute
 PROCESS MANUAL STRUCTURE (Put printed document in an A4 Folder)
 (Used to understand the development of UKS’s Integrated control System & Processes)

   Initial Concept 1 UseMyInfo – 2007
   Concept          2 THEY (Social and cultural aspects of control in business)
   H&S Flow chart 3 IOSH 0
                    4 The fundamental concepts for excellence            DO*
                    5 Together UK Security trading as Avon Security
                    6 Basic Principles 4 ISO BSI
     COMPLIANCE

                    7 BS 7499 Benchmark
                    8 Conclusions
                    9 A Folder System for UKS 2008
                   10 Structures of Organisations and Arrangements
                   11 Recommendations 2008
                   12 Folder Index 2008
                   13 Plan Do Check Act
                   14 P D A R (not sent yet – this process)*
                   15 Pre-Internal Audits
                   16 Preparing you for ISO 9001
                   17 1st Plan Templates
                   18 Lean & Mean
                   PDF emp08 data protection act 1998
                   PDF Free SWOT analysis template
                   19 Planning out your future 2 UK Sec 2007*
                   20 The Management of H&S UK Sec 2007*
                   PDF business plan                                  CHECK
         • Cost to benefit analysis
         • Free business plan and marketing
         • BS7499 Static guarding standards
                  Working time Directive Research 2008
   PDF GO1 1 written statement                                Book 1 Book 2
                        Holiday Pay FINAL Sept 07 ACAS Payslip calculator
                        Statutory grievance & disciplinary procedures
                        PDF Employee Records
                     21 Site Safety Induction 2007*
                        Security Legislation – SIA
                     22 ISSUES OF UNIFORMS & PPE 2007                    ACT
                     23 Site Safety Induction 2007
                     24 Assignment Instruction Basic Design
                     25 Use of CCTV cameras by Security Guards on static sites
                     26 A Supervisor’s Accident Investigations*
                     26 B UK Security Investigation Form
   Moving On…                                                   27 Agenda – Templates
                             UNCONTROLLED DOCUMENT WHEN PRINTED
Clive burgess© April 2008
UNCONTROLLED DOCUMENT WHEN PRINTED
                                                                                           f
           PLAN
                                                    Plan Do Check Act
           DO                                                       Clive burgess© April 2008

                     Suppliers




                                             Plan Do Check Act




                     Sales
CONTROL OPERATIONS




                      Security quotes




                                        Process documents 1 to 27 are to be used as your
                     Operational manual initial
                                           Integrated Control System and Processes Manual
                                                             (I.C.S.P.M)
UNCONTROLLED DOCUMENT WHEN PRINTED
                                                                                                               g
 Clive burgess© April 2008

                                                        Plan Do Check Act

                                                               See BS7499 Static guarding standards
                           Standard duties
                                                                                  Book 1 Book 2

                          Code of Practice




                          Site records
CONTROL INFORMATION




                                                                                               Check Act

                                                 Planning and Preparation First (distance) Basic Audit
                       Audits                    Recommendations & Corrective Actions
                                                 Put systems and processes in to practice


                             Initial Internal Audit
                             Corrective Actions
                             SIA Workbook Check and Audit
                                                                                                          SELF REGULATION

                             Corrective Actions
                             Check
                             External Audit


                      Corrective
                      Actions                Now you will be recognised as an

                                                                     Focus on the Future
            Although this folder is at the end of the system, it is in fact the first one you use in this
            controlling process

            Continuous Improvement
            For every end there is a beginning and for every beginning there is an end
            Remember
             ‘Only make mistakes you can get over’ and ‘if it cost you more than money you know
                     you’ve got a serious problem’ Plan Do Check Act - Tell, Show, Do
                                                           Understand

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Plan Do Check Act Office Processes Audit Preparation

  • 1. a To do Plan Do Check Act Focus on the Present 14 P D A R Clive Burgess 19 April 2008  main office processes and systems preparation for audit Clive burgess© April 2008 UNCONTROLLED DOCUMENT WHEN PRINTED
  • 2. UNCONTROLLED DOCUMENT WHEN PRINTED b Clive burgess© April 2008 To do Plan Do Check Act Focus on the Present  main office processes and systems preparation for audit Best practice as recommended by the HSE Bad practice not recommended Main telephone line Office use only PC with back up hard drive and PC lock Printer, Fax, Outside Wall 2nd Floor Plan of House Scanner Waste bin for shredded recyclable paper Small cabinet Bedroom/Bathroom for shedder and Bedroom/Bathroom A4 paper Notice Board Lockable filing cabinet for personnel details and other Hallway - Landing Manuals documents Stairs including safe location for spare Shelf site keys Side wall It is recommended that you do not cutter the Access door with mortise lock Powder Fire office or use it as a storeroom Extinguisher Plan of basic office layout – Not to scale Estimation of room location, but will give you a rough idea of office layout
  • 3. UNCONTROLLED DOCUMENT WHEN PRINTED From the information I have provided you will be able to develop c Tell, Show, Do and improve your auditing skills Understand Reason: Plan Do Check Act  To take ownership of the process  To change and improve the system to suit Structure your style and business needs  To remember how it fits together and how it works in practice 1 Download files from my research/reference database on to the office PC Create a folder system as Extract files from Create required documents as 2 3 4 follows on your PC. research/reference indicated below There are 12 main folders in database this system To find the correct document template check in Process Folder, 12 - Company Structure Folder Index Structure Policy Finance Planning CONTROL FINANCE  PDF Free SWOT analysis template Organisation Arrangements  Preparation for business plan Word Document Preparing a Business Plan Assets Word Document Understanding the Planning Process Word Document 1st Project Plan Template Appen  Aims and Objectives Power Point Aims and objectives Information 18 Word Document Lean and Mean (Proposal) Vision /Mission Statement – What you stand for and what are your business intentions From this perspective or point of view, you can now develop your overall business policy, Your new objectives… Your activities… Organisation and arrangements Insurance Documents Insurance How you are going to achieve these Scan and file intentions and objectives? all of your insurance Now write it down documents Clive burgess© April 2008 Plan Do, Check, Act
  • 4. UNCONTROLLED DOCUMENT WHEN PRINTED d TELL Plan Do Check Act Clive burgess© April 2008 NEW CONTRACTS of EMPLOYMENT  People Staffing and training  Management File CONTRACT Zero Hours  Annual Leave & Official Holiday Dates CONTRACT Fixed Term  Contractual Obligations, Roles and Responsibilities o PDF GO1 1 written statement o PDF Employee Records (  Disciplinary & Grievance Procedures Scan employee’s o PDF 20040119120459 Screening qualifications i.e. o PDF sia get licensed CONTROL PEOPLE C&G/SITO Create a training matrix Security Officer Who What & When Training Certificates BS7499 Static guarding standards o Power Point Site induction programme UK Sec 2007 o 23 Word Document Site Safety Induction 2007 o 24 Word Document Assignment Instruction Basic Design o 25 Word Document Use of CCTV cameras by Security Guards on o static sites o Appraisals Induction Training Information First Aid Manuals BS7499 Assignment Instruction Handbook  Book 1 (Based on City & Guilds Professional Security Officer)  Book 2 UK S Manual (requirement) Procedures Each different assignment will require different types of contract depending on the nature of the work involved, the duration of the assignment and the client’s needs. SHOW Uniforms and equipment
  • 5. Plan Do Check Act e Print Read Check Process Review Regulate ‘Impact’ Maintain Execute PROCESS MANUAL STRUCTURE (Put printed document in an A4 Folder) (Used to understand the development of UKS’s Integrated control System & Processes) Initial Concept 1 UseMyInfo – 2007 Concept 2 THEY (Social and cultural aspects of control in business) H&S Flow chart 3 IOSH 0 4 The fundamental concepts for excellence DO* 5 Together UK Security trading as Avon Security 6 Basic Principles 4 ISO BSI COMPLIANCE 7 BS 7499 Benchmark 8 Conclusions 9 A Folder System for UKS 2008 10 Structures of Organisations and Arrangements 11 Recommendations 2008 12 Folder Index 2008 13 Plan Do Check Act 14 P D A R (not sent yet – this process)* 15 Pre-Internal Audits 16 Preparing you for ISO 9001 17 1st Plan Templates 18 Lean & Mean PDF emp08 data protection act 1998 PDF Free SWOT analysis template 19 Planning out your future 2 UK Sec 2007* 20 The Management of H&S UK Sec 2007* PDF business plan CHECK • Cost to benefit analysis • Free business plan and marketing • BS7499 Static guarding standards Working time Directive Research 2008 PDF GO1 1 written statement Book 1 Book 2 Holiday Pay FINAL Sept 07 ACAS Payslip calculator Statutory grievance & disciplinary procedures PDF Employee Records 21 Site Safety Induction 2007* Security Legislation – SIA 22 ISSUES OF UNIFORMS & PPE 2007 ACT 23 Site Safety Induction 2007 24 Assignment Instruction Basic Design 25 Use of CCTV cameras by Security Guards on static sites 26 A Supervisor’s Accident Investigations* 26 B UK Security Investigation Form Moving On… 27 Agenda – Templates UNCONTROLLED DOCUMENT WHEN PRINTED Clive burgess© April 2008
  • 6. UNCONTROLLED DOCUMENT WHEN PRINTED f PLAN Plan Do Check Act DO Clive burgess© April 2008 Suppliers Plan Do Check Act Sales CONTROL OPERATIONS Security quotes Process documents 1 to 27 are to be used as your Operational manual initial Integrated Control System and Processes Manual (I.C.S.P.M)
  • 7. UNCONTROLLED DOCUMENT WHEN PRINTED g Clive burgess© April 2008 Plan Do Check Act See BS7499 Static guarding standards Standard duties Book 1 Book 2 Code of Practice Site records CONTROL INFORMATION Check Act  Planning and Preparation First (distance) Basic Audit Audits  Recommendations & Corrective Actions  Put systems and processes in to practice  Initial Internal Audit  Corrective Actions  SIA Workbook Check and Audit SELF REGULATION  Corrective Actions  Check  External Audit Corrective Actions Now you will be recognised as an Focus on the Future Although this folder is at the end of the system, it is in fact the first one you use in this controlling process Continuous Improvement For every end there is a beginning and for every beginning there is an end Remember ‘Only make mistakes you can get over’ and ‘if it cost you more than money you know you’ve got a serious problem’ Plan Do Check Act - Tell, Show, Do Understand