John SmithAccomplished Relationship Manager with 18 years retail mortgage experiencefrom Loan Officer to VP/Regional Sales Manager. Established and managedRESPA compliant and profitable strategic alliances with real estate firms andhome builders. Grew market share by 10% in the Carolinas and significantlyimproved Mid-Atlantic and Northeast penetration. Trained, coached and managed3 Regional Sales Managers. Directed to integrate the line of business strategynationwide.Respected by C-suite level external business partners.Collaborates, engages and influences cross-organizational business partners toaccomplish goals.Proven to prosper in matrix reporting structure with substantial matrixmanagement responsibility.Successful as individual and team contributor in cross-cultural markets, in variedeconomic environments.Coaches, motivates and trains sales force on development of business plan/salesstrategy.
John Smith Strategic Partnership ManagerFinancially prudent and ethical mortgage partnerships.
Joan SmithDiversified professional in the Hospitality industry, certification in meeting & eventmanagement (CMP). Featuring a successful career in team & projectmanagement, sales, operations, and event planning. Exceptional skills in building& maintaining client relationships, cementing client trust & loyalty. Proven trackrecord of increased sales & bottom line revenues. Adept at problem solving,implementing standards, procedures, and laying foundations that produce resultsand achieve goals.Attains and surpasses set goals; strong relationship building skills; expertise insales, planning, management; client/customer focused; motivational staffleadership skills, team oriented, dedicated to mentoring, training, development;creation and implementation of standards and procedures; ability to adapt tochange, detail oriented, self motivated, creative problem-solver, strongorganizational and operational skills, graceful under pressure; proficient softwareskills (MS Office & others)
Joan Smith Client Event ManagerHospitality events done expertly and with confidence under pressure.