If you dont want to be forever trying to find new customers you need to stay on the radar of your existing customers so you can prompt repeat business and referral

1. LoyalNaturally
“
7keys to staying on
your customers'
radar to tap into the
EASY business that’s
right under your nose”

2. How to Participate Today

3. • The one thing that you absolutely must get
right before you’ll ever get your customers to
take you seriously
• The subtle extras that can convert a luke
warm buyer into a raving fan
• The quickest, simplest and most effective
way to make a connection after they've
bought or you've concluded your business
• 10 simple ways to stay engaged with your
customers to keep their attention
• How to sustain and remain on their radar
and win more sales

4. So that you can ….
• Identify the easy to implement
opportunities for you in your business
to start getting more repeat business
• Spot at least 2 things you can start to
do tomorrow

6. Essential Ingredients to
creating Naturally Loyal
customers…
• Love your customers
• Outstanding experiences
• Yes to more
• Acknowledge and anticipate
• Leverage the lifetime value
• Team
• You

7. Why
stay on your customers radar?

8. 1. Build your
database
•gather contact details
•what other info do you need
•segment
•store data
•Make it easy

9. 2. Build trust
and credibility
•Responding
•Ask the right questions
•Informing
•Educating

10. Why?
Avoid the buyer’s remorse
Create a great first impression
Adds value
Build rapport
Get your customers to take
you seriously

11. 3. Leaving a
positive lasting
impression
•Give people something to remark on
•Personal touches
•Mementos
•Fond farewells

12. Why?
It’s the last thing they
remember!

13. Examples
to leaving a lasting impression
•Do the unexpected
•Tune into their circumstances
•Personal recommendations
•Give team authority
•Personalised mementos
•Sincere thanks

14. 4. Show your
appreciation
•Say thank you
•Ask for feedback
•Reward Loyalty

15. 5.Engage
with your customers
•Have a conversation
•Get their attention
•Keep it going

16. 10 ways to
engage
1. Use a variety of media
2. Do something different
3. Make it conversational

17. 4. Celebrations
5. Personality
6. Shared interests
7. Local guide
8. Doing your bit
9. From the kitchen, studio
or the drawing board…
10.Your news

18. 6.Call to action
•Getting it read
•Getting a response

19. How?
•Your objective
•Sender
•Compelling
•Eye catching
•Timing
•Incentives
•What do I do next?

20. 7. Systems
Saves
You
Stress
Time
Energy
Money

21. How?
•Leverage your list
•Safeguard
•Automate
•Strategy
•Plan ahead

22. Out of sight is
out of mind

23. 7 Keys
1. Build your list
2. Build trust and credibility
3. Lasting impression
4. Show your appreciation
5. Engage
6. Call to action
7. Have a system