2. SUMMARY
CM of Andhra Pradesh, Mr. Nara Chandrababu Naidu to develop a
corruption free system installed “ E-governance” system .
eSeva an internet – based system was launched to facilitate interaction
with the citizens .
3. INTRODUCTION
Citizens depend on the state for a wide variety of services, from admission
to schools to birth and death certificates, paying utility bills, taxes, driver’s
licenses, and registering property.
There are more than 1 million government employees servicing 75 million
citizens, a ratio of 13 to 14 government employees per 1,000 citizens.
Thus having a government dominance .
4. Reasons To Implement E-governance
The goal was to reverse the process from an institution-centric civil service
to a citizen-centric system This concept was a 180-degree turn from the
prevailing norm.
To make opaque system transparent.
Land registration is one of the key areas in which Transaction Governance
Capacity (TGC )can help.
6. Center For Good Governance
CGG was a watch dog agency .
In collaboration with UK .
Role – to monitor the implementation of citizen centric governance .
8. Learnings
Transformation of a well-entrenched system takes not only
building an IT system, but also building trust.
Citizens must convince themselves that
it is cheaper to be within the system than outside it.
Reduction in corruption , implementing digital technologies & market
based ecosystems leads to transforming the TGC of the country .
