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Stop Listening to Your Customers
- 3. Stop Listening To Your Customers Nate Bolt Bolt|Peters @boltron Mark Trammell Twitter @trammell
- 23. "It used to be that the way to find out what people wanted to eat was to ask them. "
- 29. Don ’ t bore people with your survey.
- 45. Text I love the usability setup @trammell and I use at @twitter. $70 software and no 2-way mirror! cc: @silverbackapp— @kvanscha
- 64. 1) Mix online tools 2) Stream research live
- 65. When you *really* don ’ t have to listen to your customers