2. JAMAC APPLIANCE STORE
Owner: Jack Healy
Sole Propriotorship “It’s easier to do on my own. I always say why
share when you can do it by yourself ”
Major appliances (service, sales, parts)
Since 1998
3. JAMAC
Appliances is
located on 59 E
Main St in
Webster, MA. Jack
Healy is the
entrepreneur. We
met last
summer, when his
oldest son, Andrew
introduced me to
him. Andrew is my
best friend and one
day he just told me
to stop by.
4. BACKGROUND
“Friend of mine was in the business for some time, and talked me
into it, and I decided to go to trade school for it”
attended New England Tech, in Providence, RI
“ Because of the tough economy and the recession we’re having,
the history of the business is repeating itself. Now, used appliances
are more in demand, since people can’t afford new models. “
5. OVERALL HISTORY
Successes Challenges
Established name in the Competing with box stores
community through customer- like Best Buy or Sears.
friendliness and honesty
Staying afloat in this economy
6. MOST CHALLENGING
ASPECT
State/ Federal regulations. They disrupt the “business flow”
Adjusting to it is challenging itself “ Just gotta swallow the bitter
pill”
7. SUCCESS FACTORS
In Jack’s case, the fact that he offers service plays a big role in his
situation right now.
Reputation. “It’s the little things that matter the most”
Staying up to date with the new technologies
“The fatal flaws in my opinion is definitly dishonesty, which leads
to bad reputation”
8. THE FUTURE
“I’ll stay in business to the day I get outta bed”
Planning on expanding
9. MY QUESTION
I asked Jack about his theory on key to success
“In the retail business, you have to let customers talk, listen and try
to adjust to it, and help them in any situation”
10. SUMMARY
Advice from the owner: Stay in school. Retail is a very hard area.
I got to say the main thing I learned from this entrepreneur is that
honesty is the key to success in this kind of business.
