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Motivation and Leadership
   Kevin Walz, Bryan Dwyer, and Riley Kufta
The Plan

Problem          Solution              Solution
                 (Who)                 (What)
  • Motivation      •   IQ                •   Traits
  • Leadership      •   EQ                •   Needs
    Theory          •   CQ                •   Motivation
  • Leadership      •   Influences        •   Variation
    Problems        •   Dispositions      •   Contingency
The Leadership Challenge
  What Makes International Leadership Different
Weird or Different
Motivation
Different people are motivated by
 different rewards
Extrinsic Motivation
Intrinsic Motivation
Different tasks require different
 rewards
The Candle Problem
Motivation in
  Mexico        Latin America
                High Power Distance
                High Uncertainty
                Avoidance
                Low Individualism
                   Family is Important
                   Nationalistic
                Very Hierarchical
                Being-Oriented
Born in the
  U.S.A
              Created in North
               America
              Behavioural Theory
              Situational and
               Contingency Theories
              Transactional and
               Transformational
               Theories
Juggling Roles
Representative of the parent firm
Manager of the local firm
Resident of the local community
Citizen either host or another country
Member of profession
Member of a family
Leadership Problems
“Me vs. We”
Faulty Assumptions
Not knowing your own faults
Communication
Language
Attitudes
Out of Control Emotions
One size fits all
Afghanistan


Would burning the
 American Flag be any
 different?
Was this a failure of
 leadership?
The Leadership Solution
 What Makes a Successful International Leader
Who Am I?         Colloquially, my
                   birth name means
                   “troublemaker”
                  I was awarded the
                   Nobel Peace Prize
                   in 1993
                  I was South
                   Africa’s first black
                   president
 Nelson Mandela   I helped to end
                   Apartheid in
                   South Africa
3 Quotients


              IQ

         CQ        EQ
Broad, systems
      perspective
     Global learning for
      career development
     Cultural Contingency
IQ    Model (page 315)
     The GLOBE Project
     Formal Education
     Continual Learning
Open-minded and
      flexible
     Team player
     Emotional resilience
EQ   Change welcomed
      and facilitated
     Experience
     Maturity
Cultural Quotient


          CQ Action   CQ Drive



              CQ         CQ
           Strategy   Knowledge
South Korea

Influences    Dispositions


   Family        Individual
  Heritage        Attitudes


   Pivotal       Acquired
 Encounters       Skills
The Leadership Solution
  What Successful International Leaders Do
Who Am I?       I was born
                 February 24, 1955
                I co-founded a
                 company at 21
                As a manager, I
                 was first described
                 as erratic and
                 temperamental
                I resigned from my
                 company for 13
                 years before
   Steve Jobs    returning in 1998
9 Traits of Effective Leaders
Dominance           Sensitivity to
High energy          others
Internal locus of   Intelligence
 control             Stability
Integrity           Self-confidence
Flexibility
Cultural Views of Leadership
Behaviors and traits universally
 considered facilitators of leadership
 effectiveness
Behaviors and traits universally
 considered impediments to leadership
 effectiveness
Culturally contingent endorsement of
 leader attributes
Maslow’s Hierarchy of Needs
Physiological Needs – salary, breaks,
working conditions
Safety Needs – raises, job security, benefits
Social Needs – interaction, social events,
friendly environment
Esteem Needs – job title, recognition,
decision making
Self-Actualization Needs – promotions,
skill development, control
North America vs. China
Self Actualization                               Status
----------------------------------------------------------
Esteem                                      Admiration
----------------------------------------------------------
Social                                        Affiliation
----------------------------------------------------------
Safety                                           Safety
----------------------------------------------------------
Physiological                            Physiological
The Surprising Truth About What
         Motivates Us
“In Thailand, the            Thailand
introduction of an
individual merit bonus
plan, which runs counter
to the societal norm of
group cooperation, may
result in a decline rather
than an increase in
productivity from
employees who refuse to
openly compete with
others”.
Conflicting Motivational Techniques




 Russian Managers to Russian Employees
                  vs.
     American Managers to Russian
              Employees
Delegating Authority
Identifying Your Weaknesses
Contingency Leadership
            Context


            Content


    Leader-Follower Situation


       Motivation Effects


           Outcomes
Summary

Problem          Solution              Solution
                 (Who)                 (What)
  • Motivation      •   IQ                •   Traits
  • Leadership      •   EQ                •   Needs
    Theory          •   CQ                •   Motivation
  • Leadership      •   Influences        •   Variation
    Problems        •   Dispositions      •   Contingency
Thank You!       References
                cia.gov. (2012). The World Factbook:
                            Country Comparison GDP – per
                            Capita (PPP). Retrieved from
                            link
    Questions   Deresky, H. (2011). Motivating and
                            Leading. International Management:
                            Managing Across Boarders and
                            Cultures. In Camosun College
                            School of Business (Ed.) Custom
                            Business Resources: Business
                            450 International Business
                            (pp.297-322).
                Kim, K. K., & Starcher, R. (2012). Cultivating
                            Intercultural Leaders. International
                            Journal of Leadership Studies. 7(1),
                            71-86. Retrieved from link
                Rakowski, N. (2008). Maslow's Hierarchy of
                            Needs - The Difference of the
                            Chinese and the Western Model on
                            the Example of Purchasing
                            Luxurious Products. Retrieved March
                            20, 2012, from link
                Williams, J. T. (n.d.). Leadership Problems in
                            Business. Retrieved March 22, 2012,
                            from link

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International Motivating and Leading

  • 1. Motivation and Leadership Kevin Walz, Bryan Dwyer, and Riley Kufta
  • 2. The Plan Problem Solution Solution (Who) (What) • Motivation • IQ • Traits • Leadership • EQ • Needs Theory • CQ • Motivation • Leadership • Influences • Variation Problems • Dispositions • Contingency
  • 3. The Leadership Challenge What Makes International Leadership Different
  • 5. Motivation Different people are motivated by different rewards Extrinsic Motivation Intrinsic Motivation Different tasks require different rewards
  • 7. Motivation in Mexico Latin America High Power Distance High Uncertainty Avoidance Low Individualism Family is Important Nationalistic Very Hierarchical Being-Oriented
  • 8. Born in the U.S.A Created in North America Behavioural Theory Situational and Contingency Theories Transactional and Transformational Theories
  • 9. Juggling Roles Representative of the parent firm Manager of the local firm Resident of the local community Citizen either host or another country Member of profession Member of a family
  • 10. Leadership Problems “Me vs. We” Faulty Assumptions Not knowing your own faults Communication Language Attitudes Out of Control Emotions One size fits all
  • 11. Afghanistan Would burning the American Flag be any different? Was this a failure of leadership?
  • 12. The Leadership Solution What Makes a Successful International Leader
  • 13. Who Am I? Colloquially, my birth name means “troublemaker” I was awarded the Nobel Peace Prize in 1993 I was South Africa’s first black president Nelson Mandela I helped to end Apartheid in South Africa
  • 14.
  • 15. 3 Quotients IQ CQ EQ
  • 16. Broad, systems perspective Global learning for career development Cultural Contingency IQ Model (page 315) The GLOBE Project Formal Education Continual Learning
  • 17. Open-minded and flexible Team player Emotional resilience EQ Change welcomed and facilitated Experience Maturity
  • 18.
  • 19. Cultural Quotient CQ Action CQ Drive CQ CQ Strategy Knowledge
  • 20. South Korea Influences Dispositions Family Individual Heritage Attitudes Pivotal Acquired Encounters Skills
  • 21. The Leadership Solution What Successful International Leaders Do
  • 22. Who Am I? I was born February 24, 1955 I co-founded a company at 21 As a manager, I was first described as erratic and temperamental I resigned from my company for 13 years before Steve Jobs returning in 1998
  • 23. 9 Traits of Effective Leaders Dominance Sensitivity to High energy others Internal locus of Intelligence control Stability Integrity Self-confidence Flexibility
  • 24. Cultural Views of Leadership Behaviors and traits universally considered facilitators of leadership effectiveness Behaviors and traits universally considered impediments to leadership effectiveness Culturally contingent endorsement of leader attributes
  • 25. Maslow’s Hierarchy of Needs Physiological Needs – salary, breaks, working conditions Safety Needs – raises, job security, benefits Social Needs – interaction, social events, friendly environment Esteem Needs – job title, recognition, decision making Self-Actualization Needs – promotions, skill development, control
  • 26. North America vs. China Self Actualization Status ---------------------------------------------------------- Esteem Admiration ---------------------------------------------------------- Social Affiliation ---------------------------------------------------------- Safety Safety ---------------------------------------------------------- Physiological Physiological
  • 27. The Surprising Truth About What Motivates Us
  • 28. “In Thailand, the Thailand introduction of an individual merit bonus plan, which runs counter to the societal norm of group cooperation, may result in a decline rather than an increase in productivity from employees who refuse to openly compete with others”.
  • 29. Conflicting Motivational Techniques Russian Managers to Russian Employees vs. American Managers to Russian Employees
  • 32. Contingency Leadership Context Content Leader-Follower Situation Motivation Effects Outcomes
  • 33. Summary Problem Solution Solution (Who) (What) • Motivation • IQ • Traits • Leadership • EQ • Needs Theory • CQ • Motivation • Leadership • Influences • Variation Problems • Dispositions • Contingency
  • 34. Thank You!  References cia.gov. (2012). The World Factbook: Country Comparison GDP – per Capita (PPP). Retrieved from link Questions Deresky, H. (2011). Motivating and Leading. International Management: Managing Across Boarders and Cultures. In Camosun College School of Business (Ed.) Custom Business Resources: Business 450 International Business (pp.297-322). Kim, K. K., & Starcher, R. (2012). Cultivating Intercultural Leaders. International Journal of Leadership Studies. 7(1), 71-86. Retrieved from link Rakowski, N. (2008). Maslow's Hierarchy of Needs - The Difference of the Chinese and the Western Model on the Example of Purchasing Luxurious Products. Retrieved March 20, 2012, from link Williams, J. T. (n.d.). Leadership Problems in Business. Retrieved March 22, 2012, from link