The document discusses opportunities for web services and management information systems (MIS) teams to collaborate at universities. It provides examples of how two universities - Edge Hill and Bath - used web technologies to improve applicant and student experiences. The document argues that by sharing data and working together, web services and MIS could create enhanced user experiences, stronger online communities, and business efficiencies through integrated systems and administrative processes. It encourages the two teams to work collaboratively to better serve users.

1. Alison Wildish, Head of Web Services & John Howell, Assistant Director (MIS) Why can’t I use your data? Can Web Services and CIS work together in harmony when it comes to the web? http://www.flickr.com/photos/zebble/6080622/sizes/l/

2. http://www.flickr.com/photos/quelsaa/2080736454/sizes/o/ Web Services

3. http://www.flickr.com/photos/quelsaa/2080736454/sizes/o/ “ Trust” “ The User ” “ Engagement ” “ Expectations ”

4. http://www.flickr.com/photos/ananthnarayan_s/481060575/sizes/l/

5. http://www.flickr.com/photos/pwz/2096587340/sizes/o Management Information Systems

6. http://www.flickr.com/photos/pwz/2096587340/sizes/o “ Security ” “ Business Processes” “ Risk analysis” “ Our needs” “ Data Protection”

8. Two different solutions to a problem… (Case studies from Edge Hill University and University of Bath)

9. Meet… The Applicant

11. The solution…

12. The changing web: trends

17. The solution…

22. The possibilities…

23. Community aspects Web 2.0 features Admin processes Account generation + = Enhanced user experience; supported students, increased conversion, communities, business efficiencies

24. Community aspects Web 2.0 features Noticeboards: search for housing Twitter: get updates from anywhere Join and interact with SU societies automatically (greater linkages with SU) Communities by course

26. Consider the measures of success: Financial Internal Business Processes Customer Learning & Growth CIS Web Services

27. Why can’t I use your data?

28. http://www.flickr.com/photos/zebble/6080622/sizes/l/ Consider the implications…

29. http://www.flickr.com/photos/brittanyg/1469478616/sizes/l/ … and why…

30. http://www.flickr.com/photos/matsugoro/324841451/sizes/l/ Work together…

31. http://www.flickr.com/photos/matsugoro/324841451/sizes/l/ Get better results!

32. Thanks for listening. Any questions? Alison Wildish Head of Web Services University of Bath [email_address] blogs.bath.ac.uk/webservices John Howell Assistant Director (MIS) University of Bath [email_address]