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Inspiring People, Delivering Results 1
Inspiring People,
Delivering Results
‘Right People, Right Result’
Leading Change Effectively
Nick Fewings, Director
The Colour Works exists to unleash potential, ignite transformational leadership and
coaching capability to transform the way people work and the results they, their team
and their organisation achieve.
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 2
Inspiring People,
Delivering Results
Living the values
From manager to leader
Developing
& leading high
performance
Team-
Working
Facilitating
coaching conversations
Unleashing potential
Developing a
performance culture
Coaching
Personal
Impact
Building rapport
Overcoming buying
resistance
Sales team peer
coaching
Recruitment
Interviewing styles
and types
Using the profile
From job spec to
team fit
Sales
Creating trust, commitment
& accountability
Team performance
diagnostic
Improving team
effectiveness
Leadership
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 3
Inspiring People,
Delivering Results
Fact: 70% of business change fails
to achieve desired goals
2. Lack of team skills and proven approach
to change
1. Lack of strong leadership
Source: NAO/OGC
– Know yourself,
warts and all
– Know your team & have a plan
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 4
Inspiring People,
Delivering Results
Client Briefing
• Multi-cultural project team of 30 with cultural issues
• No clear leadership
• Silo mentality and poor communication
• Poor understanding of common vision/goals
• Challenging work/life balance
• Low morale
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 5
Inspiring People,
Delivering Results
Psychological Preferences
There are 3 pairs of preferences:
Introversion – Extraversion
how we react to inner & outer experiences
Thinking – Feeling
how we make decisions
Sensation – Intuition
how we take in & process information
Carl Gustav Jung
1875-1961
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 6
Inspiring People,
Delivering Results
The Insights - Colour Energies
Competitive
Demanding
Determined
Strong-willed
Purposeful
Driver
Sociable
Dynamic
Demonstrative
Enthusiastic
Persuasive
Expressive
Caring
Encouraging
Sharing
Patient
Relaxed
Amiable
Cautious
Precise
Deliberate
Questioning
Formal
Analytical
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 7
Inspiring People,
Delivering Results
The Insights 4 Colour Energies
On a bad day…
Aggressive
Controlling
Driving
Overbearing
Intolerant
Excitable
Frantic
Indiscreet
Flamboyant
Hasty
Docile
Bland
Plodding
Reliant
Stubborn
Stuffy
Indecisive
Suspicious
Cold
Reserved
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 8
Inspiring People,
Delivering Results
Weaknesses
May lack detail and focus
Too casual for some
Poor planner
Can lose interest
Strengths
Knowledgeable and detailed
Has an air of competence
Asks lots of questions
Very thorough right to the end
Complementary Styles
Strengths
Quick to build relationships
Friendly and sociable
Adaptable, imaginative
Can see the big picture
Weaknesses
A bit reserved at first
Overlook others’ feelings
May be rigid & unimaginative
Can focus on unimportant details
Sunshine Yellow Cool Blue
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 9
Inspiring People,
Delivering Results
Weaknesses
Slow to adapt to change
Seem to lack enthusiasm
Unsure of themselves
Reliant on others
Strengths
Love challenges
Want to get things done
Confident of their ability
Influence others
Fiery Red
Strengths
Builds deep relationships
Natural listener
Sincere and warm
Patient
Weaknesses
Can be seen as arrogant
Poor listener
Can be too cold and pushy
May not let others
finish speaking
Earth Green
Complementary Styles
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 10
Inspiring People,
Delivering Results
Profiles
Personal Profile
Foundation Chapter
Management Chapter
Effective Selling Chapter
Personal Achievement Chapter
Interview Chapter
Nick Fewings
06/01/12
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 11
Inspiring People,
Delivering Results
Measuring our preferences
BLUE GREEN YELLOW RED
Persona
(Conscious)
1.04
17%
3.24
54%
4.88
81%
4.72
79%
37.2%
6
3
0
BLUE GREEN YELLOW RED
Persona
(Less conscious)
1.12
19%
1.28
21%
4.96
83%
2.76
46%
6
3
0
Preference
Flow
100
0
100
50
50
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 12
Inspiring People,
Delivering Results
Remember your card order?
8-Type Colour Mix Descriptors
MOST LEAST TYPE
Inspirer
Helper
Motivator
Reformer
Motivator
Director
Observer
Coordinator
Reformer
Supporter
Coordinator
Helper
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 13
Inspiring People,
Delivering Results
Insights 72-type wheel
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 14
Inspiring People,
Delivering Results
Team Wheel
Determination
Monitors Performance
Product Knowledge
Results Focus
Decisive
Assertive
Drive
Enthusiasm
Positive Thinking
Persuasive
Creative
People Skills
Helps Others
Flexible
Shares Ideas
Supportive
Listens, Loyal
Team Approach
Planning
Organisation
Time Management
Sets Standards
Product Knowledge
Analysis
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 15
Inspiring People,
Delivering Results
Wheel
Pos'n
Blue Green Yellow Red
21 4.40 2.64 2.52 4.60
41 4.36 3.28 2.20 4.48
22 3.64 2.12 2.88 5.68
22 4.20 2.52 2.60 4.52
42 4.20 1.20 3.08 5.28
42 3.80 2.96 3.08 4.36
42 3.84 2.60 3.16 4.88
23 1.56 0.56 4.40 5.68
43 3.40 2.44 3.80 5.28
43 3.44 1.68 4.12 5.60
141 3.12 3.44 2.44 3.76
144 2.80 3.60 3.28 4.48
25 2.00 1.56 5.00 4.92
26 2.44 2.76 4.00 3.36
46 1.56 3.76 5.24 4.04
46 1.88 3.32 5.16 4.12
27 2.56 3.20 4.12 2.96
27 1.92 4.12 4.72 2.32
50 3.36 5.12 4.32 1.88
33 5.56 4.48 1.36 0.92
15 4.72 2.88 1.96 2.96
36 4.12 2.36 2.80 3.92
56 4.12 2.44 3.20 3.36
56 4.52 2.20 3.40 4.16
153 4.64 3.04 3.80 2.56
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 16
Inspiring People,
Delivering Results
Team Average Scores
3.45 2.81 4.00
6
3
0
Blue Green Yellow Red
3.47
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 17
Inspiring People,
Delivering Results
eNgage!
Defining Task
Clear Vision
Goal Setting
Timescales
Driving
Responsibilities
Innovation
“How Can
We..?”
Motivation
Ideas
Optimism
Impact:
- People
- Teams
Consultation
Inclusion
Bringing people
along
Risk
assessment
Processes
Monitoring
Checking
Evaluation
Detail
Action
InspirationPeople
Values
Planning
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 18
Inspiring People,
Delivering Results
ENGAGING
STAKEHOLDERS
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 19
Inspiring People,
Delivering Results
Who is my Audience?
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 20
Inspiring People,
Delivering Results
The Golden Rule
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Inspiring People, Delivering Results 21
Inspiring People,
Delivering Results
“People do not resist
change – people change
all the time. What people
resist is having others
impose change on them”
Margaret Wheatley
Harvard University
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 22
Inspiring People,
Delivering Results
Vision Skills FeedbackIncentives Action Plan+ +++ = CHANGE
Thousand (2000) adapted from
Knoster, T. (1991)
Leading Complex Change
Skills FeedbackIncentives Action Plan+++ = Confusion
Vision FeedbackIncentives Action Plan+ ++ = Anxiety
Vision Skills Feedback Action Plan+ ++ = Resistance
Vision Skills Incentives Action Plan+ ++ = Frustration
Vision Skills FeedbackIncentives+ ++ = Treadmill
+
+
+
+
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 23
Inspiring People,
Delivering Results
Effective Change Management
The Transition Curve
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 24
Inspiring People,
Delivering Results
‘The Famous Five’
Clarify The Change
Communicate
Involve Staff
Manage Resistance
Track Progress
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 25
Inspiring People,
Delivering Results
4. Communicate - Feedback
Goal directed
Action orientated
Time focussed
One point of contact
Small task force
Opportunities to
share ideas
Face to face
Visual
Involvement
Detailed written
information
Measures of success
Clear unambiguous
messages
Logical not emotive
What is expected of
individuals
Small groups
Ability to give
feedback
Q & A sessions
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 26
Inspiring People,
Delivering Results
Team
Performance
Audit
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 27
Inspiring People,
Delivering Results
Team Effectiveness
Diagnostic
0.00
1.00
2.00
3.00
4.00
5.00
6.00
Objectives
Decision-Making
Accountability &
Commitment
Vision
Communication
Involvement
Creativity
Atmosphere
Feelings
Trust
Valuing Differences
Meetings
Review of Process
Roles & Responsibilities
Problem-Solving
Approach to Tasks
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 28
Inspiring People,
Delivering Results
A High-Performing Team?
0.00
1.00
2.00
3.00
4.00
5.00
6.00
Objectives
Decision-Making
Accountability &
Commitment
Vision
Communication
Involvement
Creativity
Atmosphere
Feelings
Trust
Valuing Differences
Meetings
Review of Process
Roles &
Responsibilities
Problem-Solving
Approach to Tasks
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 29
Inspiring People,
Delivering Results
A Team with Issues?
0.00
1.00
2.00
3.00
4.00
5.00
6.00
Objectives
Decision-Making
Accountability &
Commitment
Vision
Communication
Involvement
Creativity
Atmosphere
Feelings
Trust
Valuing Differences
Meetings
Review of Process
Roles & Responsibilities
Problem-Solving
Approach to Tasks
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 30
Inspiring People,
Delivering Results
Areas Run 1 Run 2 Run 3 % diff
Participation 4.56 5.06 5.53 9%
Acceptance 4.67 5.22 5.47 5%
Objectives 4.87 5.33 5.40 1%
Accountability & Commitment 4.25 4.83 5.33 10%
Roles & Responsibilities 4.01 4.83 5.33 10%
Atmosphere 4.76 5.11 5.20 2%
Diversity 4.30 4.67 5.20 11%
Direction 5.00 5.11 5.20 2%
Review 4.20 4.56 5.07 11%
Communication 4.68 5.00 5.07 1%
Trust 4.43 5.00 5.00 0%
Innovation 4.20 4.44 4.87 10%
Decisions 4.10 4.83 4.87 1%
Meetings 3.68 4.28 4.73 11%
Process 3.95 4.39 4.73 8%
Planning & Follow-through 3.87 4.44 4.60 4%
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 31
Inspiring People,
Delivering Results
Team 1
Objectives 5.43
Roles & Responsibilities 5.33
Participation 5.19
Trust 5.14
Meetings 5.10
Direction 5.05
Accountability &
Commitment 5.05
Review 5.05
Diversity 4.95
Communication 4.95
Atmosphere 4.90
Acceptance 4.90
Process 4.81
Planning & Follow-through 4.76
Decisions 4.71
Innovation 4.43
Team 2
Participation 5.53
Acceptance 5.47
Objectives 5.40
Accountability &
Commitment 5.33
Roles & Responsibilities 5.33
Atmosphere 5.20
Diversity 5.20
Direction 5.20
Review 5.07
Communication 5.07
Trust 5.00
Innovation 4.87
Decisions 4.87
Meetings 4.73
Process 4.73
Planning & Follow-through 4.60
Team 3
Participation 5.11
Objectives 5.07
Roles & Responsibilities 5.04
Accountability &
Commitment 4.93
Diversity 4.89
Acceptance 4.85
Direction 4.85
Process 4.74
Trust 4.67
Decisions 4.67
Atmosphere 4.63
Communication 4.59
Planning & Follow-through 4.56
Meetings 4.48
Review 4.41
Innovation 4.26
Team 4
Participation 5.43
Diversity 5.38
Accountability &
Commitment 5.38
Atmosphere 5.29
Acceptance 5.29
Trust 5.19
Review 5.14
Roles & Responsibilities 5.14
Direction 5.10
Objectives 4.95
Decisions 4.81
Communication 4.76
Innovation 4.71
Meetings 4.71
Planning & Follow-through 4.48
Process 4.33
Sub-team Results
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 32
Inspiring People,
Delivering Results
The Result
• Multi-cultural project team of 30 with cultural issues
• Broke down the cultural barriers
• No clear leadership
• Leader identified and agreed
• Silo mentality and poor communication
• Barriers removed and lines of communication
established
• Poor understanding of common vision/goals
• Vision agreed and goals clarified
• Challenging work/life balance
• Social events put in place and weekend activities
• Low morale
• Improved morale, self-esteem and buzz
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 33
Inspiring People,
Delivering Results
"Through Colour Works, we have learnt a lot
about ourselves and the dynamics of the team.
By sharing our individual profiles with each other
and focusing on our 'team wheel' we have been
able to develop a much better understanding of
our different styles and strengths and how they
can be used to complement each other.
The team development days and Team Audits
have helped us to build better relationships and
work more effectively as a whole project team -
our communication is more open , collaborative
working is more focused and we have a greater
appreciation of the contribution each member
makes to the team resulting in our project being
back on track and delivering against client needs"
12 Months Later – Client Feedback
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 34
Inspiring People,
Delivering Results
What You Can Do Next
• Consider a Personal Impact workshop for you
and your team
• Visit The Colour Works Community page at
www.thecolourworks.com for free tips, hints,
articles, blogs on leadership, communication and
team-work
• Sign-up to receive our regular Colour Working
newsletter with lots of interesting articles and
learning
www.thecolourworks.com 0845 045 0933
Inspiring People, Delivering Results 35
Inspiring People,
Delivering Results
nick@thecolourworks.com
07966 306903
0845 045 0933
LinkedIn: Nick Fewings
Twitter: ColourfulNick

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  • 1. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 1 Inspiring People, Delivering Results ‘Right People, Right Result’ Leading Change Effectively Nick Fewings, Director The Colour Works exists to unleash potential, ignite transformational leadership and coaching capability to transform the way people work and the results they, their team and their organisation achieve.
  • 2. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 2 Inspiring People, Delivering Results Living the values From manager to leader Developing & leading high performance Team- Working Facilitating coaching conversations Unleashing potential Developing a performance culture Coaching Personal Impact Building rapport Overcoming buying resistance Sales team peer coaching Recruitment Interviewing styles and types Using the profile From job spec to team fit Sales Creating trust, commitment & accountability Team performance diagnostic Improving team effectiveness Leadership
  • 3. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 3 Inspiring People, Delivering Results Fact: 70% of business change fails to achieve desired goals 2. Lack of team skills and proven approach to change 1. Lack of strong leadership Source: NAO/OGC – Know yourself, warts and all – Know your team & have a plan
  • 4. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 4 Inspiring People, Delivering Results Client Briefing • Multi-cultural project team of 30 with cultural issues • No clear leadership • Silo mentality and poor communication • Poor understanding of common vision/goals • Challenging work/life balance • Low morale
  • 5. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 5 Inspiring People, Delivering Results Psychological Preferences There are 3 pairs of preferences: Introversion – Extraversion how we react to inner & outer experiences Thinking – Feeling how we make decisions Sensation – Intuition how we take in & process information Carl Gustav Jung 1875-1961
  • 6. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 6 Inspiring People, Delivering Results The Insights - Colour Energies Competitive Demanding Determined Strong-willed Purposeful Driver Sociable Dynamic Demonstrative Enthusiastic Persuasive Expressive Caring Encouraging Sharing Patient Relaxed Amiable Cautious Precise Deliberate Questioning Formal Analytical
  • 7. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 7 Inspiring People, Delivering Results The Insights 4 Colour Energies On a bad day… Aggressive Controlling Driving Overbearing Intolerant Excitable Frantic Indiscreet Flamboyant Hasty Docile Bland Plodding Reliant Stubborn Stuffy Indecisive Suspicious Cold Reserved
  • 8. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 8 Inspiring People, Delivering Results Weaknesses May lack detail and focus Too casual for some Poor planner Can lose interest Strengths Knowledgeable and detailed Has an air of competence Asks lots of questions Very thorough right to the end Complementary Styles Strengths Quick to build relationships Friendly and sociable Adaptable, imaginative Can see the big picture Weaknesses A bit reserved at first Overlook others’ feelings May be rigid & unimaginative Can focus on unimportant details Sunshine Yellow Cool Blue
  • 9. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 9 Inspiring People, Delivering Results Weaknesses Slow to adapt to change Seem to lack enthusiasm Unsure of themselves Reliant on others Strengths Love challenges Want to get things done Confident of their ability Influence others Fiery Red Strengths Builds deep relationships Natural listener Sincere and warm Patient Weaknesses Can be seen as arrogant Poor listener Can be too cold and pushy May not let others finish speaking Earth Green Complementary Styles
  • 10. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 10 Inspiring People, Delivering Results Profiles Personal Profile Foundation Chapter Management Chapter Effective Selling Chapter Personal Achievement Chapter Interview Chapter Nick Fewings 06/01/12
  • 11. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 11 Inspiring People, Delivering Results Measuring our preferences BLUE GREEN YELLOW RED Persona (Conscious) 1.04 17% 3.24 54% 4.88 81% 4.72 79% 37.2% 6 3 0 BLUE GREEN YELLOW RED Persona (Less conscious) 1.12 19% 1.28 21% 4.96 83% 2.76 46% 6 3 0 Preference Flow 100 0 100 50 50
  • 12. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 12 Inspiring People, Delivering Results Remember your card order? 8-Type Colour Mix Descriptors MOST LEAST TYPE Inspirer Helper Motivator Reformer Motivator Director Observer Coordinator Reformer Supporter Coordinator Helper
  • 13. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 13 Inspiring People, Delivering Results Insights 72-type wheel
  • 14. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 14 Inspiring People, Delivering Results Team Wheel Determination Monitors Performance Product Knowledge Results Focus Decisive Assertive Drive Enthusiasm Positive Thinking Persuasive Creative People Skills Helps Others Flexible Shares Ideas Supportive Listens, Loyal Team Approach Planning Organisation Time Management Sets Standards Product Knowledge Analysis
  • 15. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 15 Inspiring People, Delivering Results Wheel Pos'n Blue Green Yellow Red 21 4.40 2.64 2.52 4.60 41 4.36 3.28 2.20 4.48 22 3.64 2.12 2.88 5.68 22 4.20 2.52 2.60 4.52 42 4.20 1.20 3.08 5.28 42 3.80 2.96 3.08 4.36 42 3.84 2.60 3.16 4.88 23 1.56 0.56 4.40 5.68 43 3.40 2.44 3.80 5.28 43 3.44 1.68 4.12 5.60 141 3.12 3.44 2.44 3.76 144 2.80 3.60 3.28 4.48 25 2.00 1.56 5.00 4.92 26 2.44 2.76 4.00 3.36 46 1.56 3.76 5.24 4.04 46 1.88 3.32 5.16 4.12 27 2.56 3.20 4.12 2.96 27 1.92 4.12 4.72 2.32 50 3.36 5.12 4.32 1.88 33 5.56 4.48 1.36 0.92 15 4.72 2.88 1.96 2.96 36 4.12 2.36 2.80 3.92 56 4.12 2.44 3.20 3.36 56 4.52 2.20 3.40 4.16 153 4.64 3.04 3.80 2.56
  • 16. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 16 Inspiring People, Delivering Results Team Average Scores 3.45 2.81 4.00 6 3 0 Blue Green Yellow Red 3.47
  • 17. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 17 Inspiring People, Delivering Results eNgage! Defining Task Clear Vision Goal Setting Timescales Driving Responsibilities Innovation “How Can We..?” Motivation Ideas Optimism Impact: - People - Teams Consultation Inclusion Bringing people along Risk assessment Processes Monitoring Checking Evaluation Detail Action InspirationPeople Values Planning
  • 18. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 18 Inspiring People, Delivering Results ENGAGING STAKEHOLDERS
  • 19. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 19 Inspiring People, Delivering Results Who is my Audience?
  • 20. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 20 Inspiring People, Delivering Results The Golden Rule
  • 21. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 21 Inspiring People, Delivering Results “People do not resist change – people change all the time. What people resist is having others impose change on them” Margaret Wheatley Harvard University
  • 22. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 22 Inspiring People, Delivering Results Vision Skills FeedbackIncentives Action Plan+ +++ = CHANGE Thousand (2000) adapted from Knoster, T. (1991) Leading Complex Change Skills FeedbackIncentives Action Plan+++ = Confusion Vision FeedbackIncentives Action Plan+ ++ = Anxiety Vision Skills Feedback Action Plan+ ++ = Resistance Vision Skills Incentives Action Plan+ ++ = Frustration Vision Skills FeedbackIncentives+ ++ = Treadmill + + + +
  • 23. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 23 Inspiring People, Delivering Results Effective Change Management The Transition Curve
  • 24. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 24 Inspiring People, Delivering Results ‘The Famous Five’ Clarify The Change Communicate Involve Staff Manage Resistance Track Progress
  • 25. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 25 Inspiring People, Delivering Results 4. Communicate - Feedback Goal directed Action orientated Time focussed One point of contact Small task force Opportunities to share ideas Face to face Visual Involvement Detailed written information Measures of success Clear unambiguous messages Logical not emotive What is expected of individuals Small groups Ability to give feedback Q & A sessions
  • 26. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 26 Inspiring People, Delivering Results Team Performance Audit
  • 27. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 27 Inspiring People, Delivering Results Team Effectiveness Diagnostic 0.00 1.00 2.00 3.00 4.00 5.00 6.00 Objectives Decision-Making Accountability & Commitment Vision Communication Involvement Creativity Atmosphere Feelings Trust Valuing Differences Meetings Review of Process Roles & Responsibilities Problem-Solving Approach to Tasks
  • 28. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 28 Inspiring People, Delivering Results A High-Performing Team? 0.00 1.00 2.00 3.00 4.00 5.00 6.00 Objectives Decision-Making Accountability & Commitment Vision Communication Involvement Creativity Atmosphere Feelings Trust Valuing Differences Meetings Review of Process Roles & Responsibilities Problem-Solving Approach to Tasks
  • 29. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 29 Inspiring People, Delivering Results A Team with Issues? 0.00 1.00 2.00 3.00 4.00 5.00 6.00 Objectives Decision-Making Accountability & Commitment Vision Communication Involvement Creativity Atmosphere Feelings Trust Valuing Differences Meetings Review of Process Roles & Responsibilities Problem-Solving Approach to Tasks
  • 30. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 30 Inspiring People, Delivering Results Areas Run 1 Run 2 Run 3 % diff Participation 4.56 5.06 5.53 9% Acceptance 4.67 5.22 5.47 5% Objectives 4.87 5.33 5.40 1% Accountability & Commitment 4.25 4.83 5.33 10% Roles & Responsibilities 4.01 4.83 5.33 10% Atmosphere 4.76 5.11 5.20 2% Diversity 4.30 4.67 5.20 11% Direction 5.00 5.11 5.20 2% Review 4.20 4.56 5.07 11% Communication 4.68 5.00 5.07 1% Trust 4.43 5.00 5.00 0% Innovation 4.20 4.44 4.87 10% Decisions 4.10 4.83 4.87 1% Meetings 3.68 4.28 4.73 11% Process 3.95 4.39 4.73 8% Planning & Follow-through 3.87 4.44 4.60 4%
  • 31. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 31 Inspiring People, Delivering Results Team 1 Objectives 5.43 Roles & Responsibilities 5.33 Participation 5.19 Trust 5.14 Meetings 5.10 Direction 5.05 Accountability & Commitment 5.05 Review 5.05 Diversity 4.95 Communication 4.95 Atmosphere 4.90 Acceptance 4.90 Process 4.81 Planning & Follow-through 4.76 Decisions 4.71 Innovation 4.43 Team 2 Participation 5.53 Acceptance 5.47 Objectives 5.40 Accountability & Commitment 5.33 Roles & Responsibilities 5.33 Atmosphere 5.20 Diversity 5.20 Direction 5.20 Review 5.07 Communication 5.07 Trust 5.00 Innovation 4.87 Decisions 4.87 Meetings 4.73 Process 4.73 Planning & Follow-through 4.60 Team 3 Participation 5.11 Objectives 5.07 Roles & Responsibilities 5.04 Accountability & Commitment 4.93 Diversity 4.89 Acceptance 4.85 Direction 4.85 Process 4.74 Trust 4.67 Decisions 4.67 Atmosphere 4.63 Communication 4.59 Planning & Follow-through 4.56 Meetings 4.48 Review 4.41 Innovation 4.26 Team 4 Participation 5.43 Diversity 5.38 Accountability & Commitment 5.38 Atmosphere 5.29 Acceptance 5.29 Trust 5.19 Review 5.14 Roles & Responsibilities 5.14 Direction 5.10 Objectives 4.95 Decisions 4.81 Communication 4.76 Innovation 4.71 Meetings 4.71 Planning & Follow-through 4.48 Process 4.33 Sub-team Results
  • 32. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 32 Inspiring People, Delivering Results The Result • Multi-cultural project team of 30 with cultural issues • Broke down the cultural barriers • No clear leadership • Leader identified and agreed • Silo mentality and poor communication • Barriers removed and lines of communication established • Poor understanding of common vision/goals • Vision agreed and goals clarified • Challenging work/life balance • Social events put in place and weekend activities • Low morale • Improved morale, self-esteem and buzz
  • 33. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 33 Inspiring People, Delivering Results "Through Colour Works, we have learnt a lot about ourselves and the dynamics of the team. By sharing our individual profiles with each other and focusing on our 'team wheel' we have been able to develop a much better understanding of our different styles and strengths and how they can be used to complement each other. The team development days and Team Audits have helped us to build better relationships and work more effectively as a whole project team - our communication is more open , collaborative working is more focused and we have a greater appreciation of the contribution each member makes to the team resulting in our project being back on track and delivering against client needs" 12 Months Later – Client Feedback
  • 34. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 34 Inspiring People, Delivering Results What You Can Do Next • Consider a Personal Impact workshop for you and your team • Visit The Colour Works Community page at www.thecolourworks.com for free tips, hints, articles, blogs on leadership, communication and team-work • Sign-up to receive our regular Colour Working newsletter with lots of interesting articles and learning
  • 35. www.thecolourworks.com 0845 045 0933 Inspiring People, Delivering Results 35 Inspiring People, Delivering Results nick@thecolourworks.com 07966 306903 0845 045 0933 LinkedIn: Nick Fewings Twitter: ColourfulNick