QUALITY AUDITORS TRAINING
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QUALITY AUDITORS TRAINING

QUALITY AUDITORS TRAINING

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QUALITY AUDITORS TRAINING Document Transcript

  • 1. Techserv Quality Systems Auditor Competency Building Executive Brief Quality Systems Auditor Competency Building Our Approach Classroom . Mentoring . Assessments “Promoting Systems Integrity”
  • 2. Organization, of late, invest large amount in Information Technology to automate to assist their operations. The It is not enough to do use of IT can bring enormous business benefits. your best: you must However, IT also introduces new risks to control and know what to do, and THEN do your best. provide accountability, and adds a new twist to these traditional audit concerns. Your organization must be able -- W. Edwards Deming to recognize and respond to such risks. This needs special skills, to carry out audit of quality systems, in The significant problems order to identify significant weaknesses on timely basis. we face cannot be solved by the same level of Techserv’s Quality audit curriculum aims to describe the thinking that created main competencies and skills which auditors will need if them. they are to be able to provide a professional and proper -- Albert Einstein audit response to their Quality audit engagements. Quality Auditors play a vital role in providing audit “If quality isn’t ingrained services by highlighting Quality risks, control weaknesses in the organization, it which would otherwise hinder the achievement of project will never happen” objectives. TECHSERV’S QUALITY AUDITORS CURRICULAM…. MODULE A MODULE B INTRODUCTION TO IT AUDITS IT SYSTEMS & CONCEPTS Contents Contents Purpose of Audit Project Management Types of Audits Software Engineering Audit Process Certification & Validation Auditor Qualities Management Oversight Auditors Competence Configuration Management Competency Assessment Resource Management Competency Assessment
  • 3. MODULE C MODULE D USAGE OF MODELS QUALITY CONTROLS Contents Contents Overview of ISO 9001 Project Management Overview of CMMI Software Engineering Competency Assessment Certification & Validation Management Oversight Configuration Management Resource Management Competency Assessment MODULE E MODULE F QUALITY AUDIT PROCESS MENTORING Contents Contents Planning Audit Planning Audit Techniques Audit Execution Audit Execution Audit Reporting Audit Findings disclosure Audit Follow-up Audit Reporting Competency Assessment Audit Follow-up Competency Assessment
  • 4. Techserv believes in enhancing the Quality Auditors competency using mix of class room lectures, quiz, case Studies, participant performance assessments and most important the on-the-job mentoring. Just by conducting the classroom training alone would not improve the IT Auditor’s competency significantly. As a policy, we would conduct participants’ requirements at beginning of the training programme project and tailor the training course according to the requirements of the participants to achieve desirable results. One of the foremost things we believe that at the end of the training, on- the job handholding of the participants is crucial to achieve the desired results. Arul nambi Cell +91 9892504538 Tel. 91 – 22 – 28573170 E-MAIL : aruln@techservconsult.com www.techservconsult.com “Promoting Systems Integrity”