Starts with the Name of     “Allah Tallah”
PRESENTED BY:  ARSLAN ALI BUTT     10012720-001
WHAT IS PRODUCT• Any thing offered by the company to satisfy  customer needs,• It can be Tangible or Intangible          I...
TOPIC:    Comparison between TCS & DHL     SELECTED COMPANIES         LOGISTICS IN PAKISTAN   TCS           VS.         DHL
TCS:• TCS Stands for TRANZUM COURIER  SERVICE• Founded in 1983 in Pakistan• Headquarter is in Karachi
DHL:o Founded in San Franciscoo By 3 budding entrepreneurs:• Adrian Dalsey                            D= Dalsey• Larry Hil...
TCS IS BETTER THAN DHL                  THAN
COMPARISON B/W TCS & DHL              TCSo INTERNATIONAL EXPRESS SERVICESo DOMESTIC EXPRESS SERVICES              DHLo INT...
MARKET SHARE OF TCS, DHL AND OTHERS IN PAKISTAN                 MARKET SHARE                     16%                      ...
HOW TCS IS THE MARKET LEADER INPAKISTAN? Quality TCS Employees Dynamic Environment             TCS Special Offerso Stud...
SOCIAL RESPONSIBILITY• Free Services to welfare societies and  NGO’s• Education Development sector• Governmental organizat...
DIRECT FEEDBACK FROM CUSTOMERS         www.tcscourier.com         VOC (voice of customer)
TCS AWARDS•   Brands of the Year Award IN 2007 & 2008•   Brands Icon Award IN 2008•   TCS has attained ISO 9001:2000 certi...
CONCLUSIONo Strategies Adoptedo Availability of maximum Serviceso Social Responsibility Factoro Customer loyaltyo Market S...
RECOMMENDATIONSo New Policies or Alteration in  Policeso Reduction in priceso Investment to increase Market  Shareo Partic...
Comparison between TCS and DHL
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Comparison between TCS and DHL

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Comparison between TCS and DHL

  1. 1. Starts with the Name of “Allah Tallah”
  2. 2. PRESENTED BY: ARSLAN ALI BUTT 10012720-001
  3. 3. WHAT IS PRODUCT• Any thing offered by the company to satisfy customer needs,• It can be Tangible or Intangible INTANGIBLE PRODUCTS• Services• Ideas• Experience
  4. 4. TOPIC: Comparison between TCS & DHL SELECTED COMPANIES LOGISTICS IN PAKISTAN TCS VS. DHL
  5. 5. TCS:• TCS Stands for TRANZUM COURIER SERVICE• Founded in 1983 in Pakistan• Headquarter is in Karachi
  6. 6. DHL:o Founded in San Franciscoo By 3 budding entrepreneurs:• Adrian Dalsey D= Dalsey• Larry Hillblom• Robert Lynn H= Hillblom L= Lynn
  7. 7. TCS IS BETTER THAN DHL THAN
  8. 8. COMPARISON B/W TCS & DHL TCSo INTERNATIONAL EXPRESS SERVICESo DOMESTIC EXPRESS SERVICES DHLo INTERNATIONAL EXPRESS SERVICES
  9. 9. MARKET SHARE OF TCS, DHL AND OTHERS IN PAKISTAN MARKET SHARE 16% TCS 45%• TCS 45% 45% DHL 39%• DHL 39% OTHERS 16%• Others 16% 39%
  10. 10. HOW TCS IS THE MARKET LEADER INPAKISTAN? Quality TCS Employees Dynamic Environment TCS Special Offerso Students Expresso TCS Cargo Centreo TCS Connect Magazineo Management of Ethics
  11. 11. SOCIAL RESPONSIBILITY• Free Services to welfare societies and NGO’s• Education Development sector• Governmental organizations• Flood Relief Activity
  12. 12. DIRECT FEEDBACK FROM CUSTOMERS www.tcscourier.com VOC (voice of customer)
  13. 13. TCS AWARDS• Brands of the Year Award IN 2007 & 2008• Brands Icon Award IN 2008• TCS has attained ISO 9001:2000 certification• Super Brands Pakistan Award in 2007 – 2008• And many more
  14. 14. CONCLUSIONo Strategies Adoptedo Availability of maximum Serviceso Social Responsibility Factoro Customer loyaltyo Market Share
  15. 15. RECOMMENDATIONSo New Policies or Alteration in Policeso Reduction in priceso Investment to increase Market Shareo Participation in meeting Social Responsibility
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