Dtdc

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Dtdc

  1. 1. DTDC Submitted to- Prepared by- Prof. S S Sharma Shubhangi Firoj Deepak Karan RashiGroup 6
  2. 2. DTDC Overview• Started in 1990• India’s largest delivery network• Handles 10 million parcels per month• 13,000 people in operations• 3,700 locations• Serves 10,000 Pin codes• 10 Regional offices and gateways• 240 International destinations• ISO9000 Certified• Reliance (ADAG) large shareholder Group 6
  3. 3. Technology  Web based tracking  SMS based tracking  Bar coding verification  IBM partnership  10 Years of investment  Linked with partnersGroup 6
  4. 4. Transportation mediumRoadways : 65,569 kms. of HighwaysRailways : 63,940 kms.Airways : 30 major AirportsWaterways : 12 major ports & other minor intermediate ports Group 6
  5. 5. 5Group 6
  6. 6. Tracking of consignment Domestic: • Customer can track all your Domestic Consignments sent via internet: • SMS Tracking: Current status can be checked by sending a SMS in the format DTDC Consignment No. to the number: 9845324040Group 6
  7. 7. Tracking for international consignment • Online tracking of Consignment sent to Overseas destinations. Enter Airway Bill No below: SMS : To get the current status of International consignment, send a SMS in the format INTL Consignment No. to the number: 9845324040.Group 6
  8. 8. Complaint FormGroup 6
  9. 9. Thank You suresh@dtdc.com www.dtdc.comGroup 6

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