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Application Performance                            Management   -Key Strategies for Making Performance Data Actionable-   ...
Background:        About TRAC Research             Research participants                                         400+ res...
Agenda:       Application Performance Management – Key Trends       Top challenges of managing application performance  ...
Key trends:         Increased complexity of application delivery infrastructures         Increased overhead of managing ...
Top challenges                                                    Performance data is not actionable                      ...
By the numbers…        61% of organizations that improved their ability to collect         application performance data r...
Key capabilities needed        Ability to identify infrastructure elements that are causing            delays in response...
Operational & business benefits        Mitigate lost revenue opportunities        Reduce number of calls to the help-des...
Recommendations:       Identify performance issues before business users are impacted       Deploy advanced analytics to...
Application Aware Infrastructure      Actionable Performance Information
“Data has to be actionable;   otherwise it’s just trivia.”                     Tim O’Reilly
Current Techniques                                                   PollingPolling  • Miss incidents between intervals   ...
Miss NothingPatent Pending Technology • Runs in user mode • Within each process • Does not change the behavior of a runnin...
Correlated With...Application Specific Information    • 1800 Nagios plugins with millions of users    • Thousands of Window...
Delivering ActionAlerts:• e-Mail• SMS   You Will Be Made  Aware of the Root  Cause of the Issue.
Delivering Action   Without Our MonitoringSolution It Would Have Taken  a Long TimeTo Figure Out the Reason Performance De...
Delivering ActionProblem Trouble moving from physical to virtualAction Showed the process that consumed memoryResults Very...
Delivering ActionProblem         Poor performance, inhibiting growthAction         Configuration changesResults         Sav...
Try it for FREE today!                                            www.AppFirst.com                                        ...
Questions?© 2010 TRAC Research
Thank You!                Bojan Simic                               President & Principal Analyst                         ...
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AppFirst/TRAC Research Webinar

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Application Performance Management Webinar - Key Strategies for Making Performance Data Actionable

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Transcript of "AppFirst/TRAC Research Webinar"

  1. 1. Application Performance Management -Key Strategies for Making Performance Data Actionable- Bojan Simic President and Principal Analyst, TRAC Research© 2010 TRAC Research
  2. 2. Background: About TRAC Research Research participants  400+ respondents TRAC Research is B2B research company specializing in IT  Demographics performance management  31% - small  39% - medium Community  30% - large The audience for this survey included TRAC’s community and readerships of TRAC’s publication partners© 2010 TRAC Research
  3. 3. Agenda:  Application Performance Management – Key Trends  Top challenges of managing application performance  Key capabilities required  Operational and business benefits  Recommendations© 2010 TRAC Research
  4. 4. Key trends: Increased complexity of application delivery infrastructures Increased overhead of managing application performance Issues with application performance impact key business goals Need for visibility across IT functional domains  Emergence of new types of IT environments (cloud, virtualization, NoSQL, etc.)© 2010 TRAC Research
  5. 5. Top challenges Performance data is not actionable 63% Inability to identify and resolve performance issues before end-users are impacted 55% Inability to measure business impact of performance issues 44% Lack of visibility into end-user experience 41%© 2010 TRAC Research
  6. 6. By the numbers…  61% of organizations that improved their ability to collect application performance data reported no improvements in KPIs  Organizations are losing nearly twice as much revenues due to issues with performance slowdowns, as compared to issues with availability© 2010 TRAC Research
  7. 7. Key capabilities needed  Ability to identify infrastructure elements that are causing delays in response times  Monitoring application response times for each transaction  Measuring the business impact of application performance  Dynamic baselines for optimal application performance  Real-time alerts when performance falls under baselines© 2010 TRAC Research
  8. 8. Operational & business benefits  Mitigate lost revenue opportunities  Reduce number of calls to the help-desk  Avoid disruption of business processes  Reduce mean time to repair application performance issues  Make better decisions about changes to the enterprise infrastructure  Avoid deterioration in customer satisfaction and brand image© 2010 TRAC Research
  9. 9. Recommendations:  Identify performance issues before business users are impacted  Deploy advanced analytics to improve usability of application performance data  Reduce overhead of managing application performance  Measure the business impact of application performance  Take service-centric approach when evaluating IT performance© 2010 TRAC Research
  10. 10. Application Aware Infrastructure Actionable Performance Information
  11. 11. “Data has to be actionable; otherwise it’s just trivia.” Tim O’Reilly
  12. 12. Current Techniques PollingPolling • Miss incidents between intervals Polling Byte • Only get the data requested Code Injection • Monitor only parts of the applicationByte Code Injection • Language run-time perspective • Infer about rest of the systemIncomplete Information
  13. 13. Miss NothingPatent Pending Technology • Runs in user mode • Within each process • Does not change the behavior of a running application in any way
  14. 14. Correlated With...Application Specific Information • 1800 Nagios plugins with millions of users • Thousands of Windows Performance Counters • No need to write custom probesComplete Information
  15. 15. Delivering ActionAlerts:• e-Mail• SMS You Will Be Made Aware of the Root Cause of the Issue.
  16. 16. Delivering Action Without Our MonitoringSolution It Would Have Taken a Long TimeTo Figure Out the Reason Performance Degraded.
  17. 17. Delivering ActionProblem Trouble moving from physical to virtualAction Showed the process that consumed memoryResults Very successful move to virtual ✔
  18. 18. Delivering ActionProblem Poor performance, inhibiting growthAction Configuration changesResults Saved thousands of dollars ✔
  19. 19. Try it for FREE today! www.AppFirst.com David@AppFirst.com 800.782.2181Cloud Monitoring with Complete Visibility
  20. 20. Questions?© 2010 TRAC Research
  21. 21. Thank You! Bojan Simic President & Principal Analyst TRAC Research, Inc. Find us at: 508.734.5295 bojan.simic@trac-research.com TRAC Research www.trac-research.com David Roth AppFirst CEO www.appfirst.com AppFirst 1.800.782.2181 X110 david@appfirst.com© 2010 TRAC Research
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