Collecting information on usability Direct, simultaneous Indirect, reflective Highly structured Unstructured Participant observation Formal interviews Spontaneous observations Planned observations, Usability, think aloud Eye tracking Surveys, open questions Surveys closed questions Hot line support Feed back from users Open interview
Pop-up Dear User Hopefully you will assist our improving Statistics Denmark’s homepage by answering these questions. It will take you only a couple of minutes. Answers will be handled confidentially. Thank you for your help! Go to the questions Return to the home page
1444 users cared to fill in the web survey that was active for three days. The response rate in this survey has been very high: 36 %. This is almost three times the response rate from the previous year.
1/3 visits the StatBank for the first time. 2/3 find what they are looking for. A major part of the users are students.
1/4 comments on the usefulness of the StatBank.
The action plan for 2006 includes an improved effort on easing the accessability for first time visitors.
For what purpose do you need the statistics you just found?
Did you find the data you needed
A retrieval from StatBank can be saved in Excel. You can get automatic update to this file with the latest data, without opening the StatBank again. Is this something you can use? (See a demo on www.dst.dk/datashooting )