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Interactive to Me – Interactive to You?
                            A study of use and appreciation of interactivity on Swedish newspaper web sites

                          Reader participation in online              Respondent recruitment
Anders Olof Larsson       newspapers – Is it all hype?                Aftonbladet.se, Sydsvenskan.se –
                                                                      Two of Sweden’s most popular online
Department of
                          While rather few visitors on online         newspapers. 1804 respondents took
Informatics and Media
                          newspapers actually use the interactive     part, 1343 completed (74 %)
Uppsala University        features available to them, research has
                          indicated that indirect effects of          54 % women, mean age = 47
andersoloflarsson.se      interactivity might be prevalent:
anders.larsson@im.uu.se                                               Survey questions dealt with…
                          ”I don’t want to - or feel the need to -    Use and appreciation of interactive
                          participate in an online discussion or e-   features, based on Chung’s typology              Screenshot from sydsvenskan.se
                          mail the editors, but other people can,     (2008, 2009):
                          and it’s really cool that the site offers
                          users that option” (Deuze, 2003)            - Human – Communicate
                                                                       (Chat, discussion board)                   Factors were used as the basis for
                          Based on the results of an online survey,   - Human-Medium – Contribute                 visitor personas
                          this study presents a typology of            (Reader blogs, upload news, pictures)      Five factors extracted, 50,2 % variance
                          newspaper web site visitor personas         - Medium – Experience                       explained – five personas:
                                                                       (Video, audio streams, graphics)
                                                                      - Medium-Human – Customize                  The Bystander,The Prosumer,
                                                                       (Customize content, share to SNS)          The Lurker,The Filter,The Critic

                                                                      Sociodemographics (… and more):             Take home:
                                                                      - Age, education, gender, salary            ”the average newspaper web site visitor
                                                                      - Societal engagement                       could be described as jaded and
                                                                      - Years online, Web-Oriented Digital        uninterested in the opportunities to
                                                                      Literacy (Hargittai 2005, 2009)             interact”
                                                                      - Frequency/Intensity of visits
                                                                                                                  Low levels of use and appreciation
                                                                      Analysis                                    Institutional respect – ”The news are
                                                                      Variables for use and appreciation were     untouchable”
                                                                      used in factor analysis. The factors were   Readers are ”slow learners” – journalists
                                                                      then used as dependent variables in a       too…
                                                                      series of regression analyses – using
                              Screenshot from aftonbladet.se
                                                                      sociodemographics as independent            Newspaper web sites as ”more than
                                                                      variables                                   reader’s playgrounds”? (Ye, 2006)

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  • 1. Interactive to Me – Interactive to You? A study of use and appreciation of interactivity on Swedish newspaper web sites Reader participation in online Respondent recruitment Anders Olof Larsson newspapers – Is it all hype? Aftonbladet.se, Sydsvenskan.se – Two of Sweden’s most popular online Department of While rather few visitors on online newspapers. 1804 respondents took Informatics and Media newspapers actually use the interactive part, 1343 completed (74 %) Uppsala University features available to them, research has indicated that indirect effects of 54 % women, mean age = 47 andersoloflarsson.se interactivity might be prevalent: anders.larsson@im.uu.se Survey questions dealt with… ”I don’t want to - or feel the need to - Use and appreciation of interactive participate in an online discussion or e- features, based on Chung’s typology Screenshot from sydsvenskan.se mail the editors, but other people can, (2008, 2009): and it’s really cool that the site offers users that option” (Deuze, 2003) - Human – Communicate (Chat, discussion board) Factors were used as the basis for Based on the results of an online survey, - Human-Medium – Contribute visitor personas this study presents a typology of (Reader blogs, upload news, pictures) Five factors extracted, 50,2 % variance newspaper web site visitor personas - Medium – Experience explained – five personas: (Video, audio streams, graphics) - Medium-Human – Customize The Bystander,The Prosumer, (Customize content, share to SNS) The Lurker,The Filter,The Critic Sociodemographics (… and more): Take home: - Age, education, gender, salary ”the average newspaper web site visitor - Societal engagement could be described as jaded and - Years online, Web-Oriented Digital uninterested in the opportunities to Literacy (Hargittai 2005, 2009) interact” - Frequency/Intensity of visits Low levels of use and appreciation Analysis Institutional respect – ”The news are Variables for use and appreciation were untouchable” used in factor analysis. The factors were Readers are ”slow learners” – journalists then used as dependent variables in a too… series of regression analyses – using Screenshot from aftonbladet.se sociodemographics as independent Newspaper web sites as ”more than variables reader’s playgrounds”? (Ye, 2006)