1. GC1: Job Roles in the Production Arts Industry
FRONT OF HOUSE MANAGER
The average salary of a front of house manager is the equivalent to $58,000.
A front of house manager’s job is to manage front of house assistants, who generally work
with the paying public at the front of the venue before the audience enter the performance
space. They are responsible for managing, maintaining and developing the image, quality
and coordination of service delivery to front of house areas. They also must manage shift
patterns according to show dates and show merchandising. They also have to ensure that
the front of house team is working seamlessly to provide excellent front of house service.
If a front of house manager doesn’t do
their job correctly, it will affect the whole
front of house team and can also affect
customers which could potentially harm
business in the future.
A front of house manager’s day to day job
is arranging shift patterns and
merchandise for upcoming shows and
managing the front of house team daily.