ITFT - f&b careers and requirements

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F&B CAREERS

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ITFT - f&b careers and requirements

  1. 1. CAREERS IN F&B SERVICE
  2. 2. Staffing required for different types of food service operation • MEDIUM CLASS HOTEL Hotel manager Assistant manager Head waiter Waiters Wine waiters Cashier • CAFETERIA Catering manager Supervisors Assistant supervisors Counter service hands Clearers Cashier
  3. 3. Staffing required for different types of food service operation • DEPARTMENT STORE Catering manager Assistant catering manager Supervisor Assistant supervisors Cashier Dispense bar staff Wine waiting staff Waiting staff • INDUSTRIAL FOODSERVICE / WELFARE CATERING Catering manager Assistant catering manager Supervisors Assistant supervisors Waiter Steward / butler Counter service staff Clearers Cashiers
  4. 4. Staffing required for different types of food service operation • POPULAR PRICE RESTAURANT Restaurant manager Waiting staff Dispense bar assistant
  5. 5. ATTRIBUTES OF F&B SERVICE PERSONNEL A professional and hygienic appearance. Knowledge of food & beverage & technical ability. Punctuality. Local knowledge. Personality. Attitude to customers. Memory. Honesty. Loyalty. Conduct.
  6. 6. ATTRIBUTES OF F&B SERVICE PERSONNEL Sales ability. Sense of urgency. Customer satisfaction. Complaints. Contribution to the team.
  7. 7. ON THE JOB

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