The document addresses the balance between utilizing technology and maintaining personal connection in client relations. It poses questions regarding the impact of technology on workload and client engagement, as well as the usefulness of current technological tools. Additionally, it inquires about trends in technology that are most beneficial for extension programming.

1. High Touch vs. High Tech Common Questions How does one find the balance in using technology and not create a divide in clientele? Does using technology create more work or less work? How does one maintain a high touch concept that Extension was founded upon while embracing new technology?

2. High Touch vs. High Tech Common questions What technology that you use do you find most useful? How has the use of technology affected the amount of clientele that come into the Extension office in your programming? What upcoming trends in technology are you using, and finding the most beneficial right now?