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Enterprise Resource
Planning
(ERP)
SOSE! SITE Open Source ERP
http://www.open-source-erp-site.com
http://www.open-source-erp-site.com
Presentation - Flow
ERP – General Concepts
ERP based applications - Options
Building ERP solutions using Internal Sources
Adapting Tailor-made ERP Solutions
Developing ERP applications using External Sources





Brainstorming on the Options
http://www.open-source-erp-site.com
ERP
General Concepts
http://www.open-source-erp-site.com
ERP – General Concepts
 What is ERP?
 The Current Scenario
 Why ERP?
 Definition
 Evolution
 Expectations
 BPR & ERP
 BPR – The Steps
EnterpriseResourcePlanning
http://www.open-source-erp-site.com
What is ERP?
facilitates company-wide integrated
information systems, covering all
functional areas
performs core Corporate activities and
increases customer service augmenting
Corporate Image
ERP is a solution, which
EnterpriseResourcePlanning
http://www.open-source-erp-site.com
The Current Scenario
Islands of Information
Difficult to get timely & accurate information
Heterogeneous Hardware & Software
platforms & practices
Poor connectivity between different
organizational locations
Sticking with obsolete technology
Resist to change
Lack of proven man-power to develop
integrated software
EnterpriseResourcePlanning
http://www.open-source-erp-site.com
Information Islands
B
http://www.open-source-erp-site.com
Why ERP?
For Management – to know what is happening
in the company
One solution for better Management
For cycle time reduction
To achieve cost control & low working capital
To marry latest technologies
To shun the geographical gaps
To satisfy the customers with high expectations
To be Competitive & for survival
EnterpriseResourcePlanning
http://www.open-source-erp-site.com
ERP - Definition
“Software solution that addresses the
Enterprise needs, taking a process view of
the overall organization to meet the goals,
by tightly integrating all functions and
under a common software platform”
EnterpriseResourcePlanning
http://www.open-source-erp-site.com
Evolution of ERP
1960’s - Systems Just for Inventory Control
1970’s - MRP – Material Requirement Planning
(Inventory with material planning & procurement)
1980’s - MRP II – Manufacturing Resources Planning
(Extended MRP to shop floor & distribution Mgnt.)
Mid 1990’s - ERP – Enterprise Resource Planning
(Covering all the activities of an Enterprise)
2000 onwards – ERP II – Collaborative Commerce
(Extending ERP to external business entities)
EnterpriseResourcePlanning
http://www.open-source-erp-site.com
ERP – Expectations
Integrating all the functions
Integrating the systems running in all the locations
Transparency of information using a single
data source across the organization
Software must be responsive
Modular
Flexible
Easy to add functionalities
Provide growth path
EnterpriseResourcePlanning
http://www.open-source-erp-site.com
BPR & ERP
Just automating the existing business practices
will not help ERP to achieve the anticipated results
because, OO + NT = EOO
Business Process Re-engineering [BPR] brings out the
deficiencies of the existing setup
BPR and ERP will give way to implement new
systems and the long pending improvements in the
existing systems
BPR may be time consuming but the scope can be
restricted & controlled by the Management
BusinessProcessRe-engineering
http://www.open-source-erp-site.com
BPR - Steps
Step 1 Step 2 Step 3
Understand Simplify/Improve Automate
Understand the
existing
systems
associated with
all the
functionalities
Draft & frame the
possibilities & ways
to simplify or
Improve or eliminate
the processes
Implement
with the help
of ERP
BusinessProcessRe-engineering
http://www.open-source-erp-site.com
ERP – Options
OPTION 1 – MAKE [Using Internal resources]
Developing a custom-built ERP package, specific to the
requirements of the organization, with the help of the
in-house IT department
OPTION 2 - BUY
Going for Tailor-made ERP packages available in the market like
SAP, Oracle applications, Baan, PeopleSoft etc.
OPTION 3 – MAKE [using External resources]
Developing a custom-built ERP package, specific to the
requirements of the organization, with the help of a
software solution provider
EnterpriseResourcePlanning
http://www.open-source-erp-site.com
Building ERP solutions
using
Internal Sources
http://www.open-source-erp-site.com
ERP – Building using Internal
resources – The Facts
 Lack of adequate & qualified manpower
 Not driven with clear focus on expectations,
time & cost
 Poor software project management
 Lack of seriousness with the Management & the
IT Team
 High employee turnover
 Lot of schedule gaps during Project execution
 Normally project life is more
 Frequent change in the scope with the approval
of the Management
http://www.open-source-erp-site.com
Tailor-made
ERP
Solutions
http://www.open-source-erp-site.com
Tailor-made ERP solutions
 About this option
 Execution Phases
 ERP product selection phase
 Product selection - Parameters
 Preparation Phase
 ERP product acceptance - Options
 Gap Analysis
 Production Phase
 Implementation Phase
 Post-Implementation Phase
 Pitfalls & Points of Concern
 Critical Success factors
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
About
Generalized off the shelf application s/w packages
Modules based on rich functionalities for all business
functions
User tested with lot of installations
No lead time requirement for software development
Tuned for more users/networks with adequate & in-
built security
Parameterized for flexibility
Can sit on latest hardware & software platforms
Upgradation of functionalities with version control
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
Execution phases
 ERP product selection
 Preparations
 Production
 Implementation
 Post-Implementation
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
ERP Product selection Phase
 ERP Team formation for selection
 Appointment of Consultants [if needed]
 Scoping study
 Product selection
 Implementation partners selection
 Hardware/Communication cost estimation
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
Product Selection - Parameters
 Reputation of the ERP product
 No.of installations in the geographical vicinity
 % of the overall functional availability
 Customization possibilities
 After sales support
 Your investment plan & budget
 Implementation partner’s track record
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
Technology
Support
Costs
5 Strategic5 Strategic
RequirementRequirement
LevelsLevels
Functionality
Goal:Goal:
To select theTo select the
Most Suitable SoftwareMost Suitable Software
Package SolutionPackage Solution
Vendor
ERP Product selection Criteria
http://www.open-source-erp-site.com
Preparation Phase
 Framing ERP Implementation Strategies
 Formation of Apex & Steering committees
 Functional & IT team formation
 Training on ERP functions & features
 Scope finalization
 GAP analysis
 Action plan to resolve the gaps
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
ERP product acceptance -
options
1. Adapting directly, all the functions available in
the ERP Product [Applicable for startup companies]
2. Change the way the firm does the business to fit
the product [Compromising]
3. Customize the ERP product to suit the business
Processes. [Customization]
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
GAP Analysis
This is the process to identity the gaps by mapping
the expectations of the company with the
capabilities of the ERP product
Results of Gap Analysis
Directly Supported
Workaround suggested
Extension required
Change in business process – suggested
Not full supported
Manual – not under the scope of ERP
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
Production Phase
 Installing the software & hardware
 Tuning the software to meet the
customization needs
 Master & Control data arrival as per
the Product data structures
 Location & people specific roles & rights
allocation for module access & security
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
Implementation Phase
 Conference Room Pilot [Parallel run]
 Resolving the Parallel run issues
 Training the end users
 Live run
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
Post-Implementation Phase
 Regular monitoring
 Tuning [hardware/software] for patching
the performance issues
 Maintenance
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
Pitfalls & Points of concern
 Costly comparing to custom-built options
 Lot of hidden costs
 Chances of cost & time overrun are high
 The Level of customization/Indianization
 Compulsion to pay for redundant modules/features
 Vigorous involvement of all during implementation
 Non-availability of special practices like Customer
Complaint, Logistics
 Linking historical data – offline & painful
 The requirement of Change Management is a must
 Dependency on outsiders is high
 IT department – Poor grip on the Implemented systems
Tailor-madeERPsolutions
http://www.open-source-erp-site.com
Critical Success Factors
Tailor-madeERPsolutions
 The firm & optimistic approach of the Management
- on adapting the ERP product driven methodologies
- on customization
- on monetary commitments
 The dedicated Team
 Good Training
 Strict adherence to the Project schedules
 Right technical infra-structure
 Change Management
?
http://www.open-source-erp-site.com
Custom-built
ERP
Solutions
using external resources
http://www.open-source-erp-site.com
Building ERP using Ext.sources
 About this option
 The Principle!
 The Steps
 Why?
 Points of Concern
 Software Vendor selection
 Critical Success factors
http://www.open-source-erp-site.com
About
Here the whole package is designed & built
 by keeping a specific enterprise & its business
Practices in mind
 by incorporating the improvements/additions
 with due integration
 without compromising or changing the current way
of doing the business and
 providing flexibility to accommodate your business
fluctuations
Custom-BuiltERPsolutions
http://www.open-source-erp-site.com
The Principle!
Custom-BuiltERPsolutions
The best as seen elsewhere, need not be the
the best for you.
What is your best is what
can be successfully implemented
http://www.open-source-erp-site.com
Custom-BuiltERPsolutions
The Steps
1. Software vendor selection
2. Detailed study by the vendor
3. Scope & platform finalization
4. Freezing the commercials
5. Development
6. Hardware addition/upgradation
7. Old master/transaction data migration
8. Parallel run with Integration & connectivity check
9. Implementation
10.Maintenance
http://www.open-source-erp-site.com
Custom-BuiltERPsolutions
Why?
 Very economical while comparing the cost of implementing
tailor-made ERP solutions
 Less prone for hidden-cost hits
 The company can opt for its choice of Hardware, Software &
communication platforms based on the skill availability
 The company and the software vendor have the direct
relationship during the project execution. The proximity
would be high & convenient.
 IT department has good control over the Project
 What is required only would be considered under the scope –
No redundancy
http://www.open-source-erp-site.com
Why? - Cont.
 The requisite flavor of E-Biz & work-flow components
can be embraced towards value edition
 The existing practices & applications can be tuned and
linked with the proposed package
 Maintenance & improvements are easy & less costlier.
Even IT team can maintain the setup after getting the
source code
http://www.open-source-erp-site.com
Points of Concern
 Software development vendor selection
 Requirement/scope finalization [high chances of
retaining the islands as it is]
 Less chances of Value addition
 Not time tested
 Chances of Prolonged project duration
http://www.open-source-erp-site.com
The following traits should be considered while selecting
the software vendor for building the ERP application
 Technical expertise
 Domain knowledge
 Adequate manpower
 Project management skills
 Long existence in the field
 Extra skills [e-biz & workflow]
Software Vendor Selection
http://www.open-source-erp-site.com
Custom-BuiltERPsolutions
The Critical Success Factors
• Clear Vision & support of the Management
• Capabilities of the software development vendor
• Scope & Expectations finalization towards
meeting the ERP concepts
• Strict implementation schedules & periodical
monitoring
• The involvement of the IT & functional teams
http://www.open-source-erp-site.com
Key Process
Integration
via ERP
Key Process
Integration
via ERP
Product
Lifecycle
Management
Product
Lifecycle
Management
Supply Chain
Management
Supply Chain
Management
Customer
Management
Customer
Management
Supplier
Collaboration
Supplier
Collaboration
Design
Partners
Design
Partners
Consumers
and Channels
Consumers
and Channels
Beyond ERP
http://www.open-source-erp-site.com
Thank You
SOSE! SITE Open Source ERP
http://www.open-source-erp-site.com
http://www.open-source-erp-site.com

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Erp presentation

  • 1. Enterprise Resource Planning (ERP) SOSE! SITE Open Source ERP http://www.open-source-erp-site.com http://www.open-source-erp-site.com
  • 2. Presentation - Flow ERP – General Concepts ERP based applications - Options Building ERP solutions using Internal Sources Adapting Tailor-made ERP Solutions Developing ERP applications using External Sources      Brainstorming on the Options http://www.open-source-erp-site.com
  • 4. ERP – General Concepts  What is ERP?  The Current Scenario  Why ERP?  Definition  Evolution  Expectations  BPR & ERP  BPR – The Steps EnterpriseResourcePlanning http://www.open-source-erp-site.com
  • 5. What is ERP? facilitates company-wide integrated information systems, covering all functional areas performs core Corporate activities and increases customer service augmenting Corporate Image ERP is a solution, which EnterpriseResourcePlanning http://www.open-source-erp-site.com
  • 6. The Current Scenario Islands of Information Difficult to get timely & accurate information Heterogeneous Hardware & Software platforms & practices Poor connectivity between different organizational locations Sticking with obsolete technology Resist to change Lack of proven man-power to develop integrated software EnterpriseResourcePlanning http://www.open-source-erp-site.com
  • 8. Why ERP? For Management – to know what is happening in the company One solution for better Management For cycle time reduction To achieve cost control & low working capital To marry latest technologies To shun the geographical gaps To satisfy the customers with high expectations To be Competitive & for survival EnterpriseResourcePlanning http://www.open-source-erp-site.com
  • 9. ERP - Definition “Software solution that addresses the Enterprise needs, taking a process view of the overall organization to meet the goals, by tightly integrating all functions and under a common software platform” EnterpriseResourcePlanning http://www.open-source-erp-site.com
  • 10. Evolution of ERP 1960’s - Systems Just for Inventory Control 1970’s - MRP – Material Requirement Planning (Inventory with material planning & procurement) 1980’s - MRP II – Manufacturing Resources Planning (Extended MRP to shop floor & distribution Mgnt.) Mid 1990’s - ERP – Enterprise Resource Planning (Covering all the activities of an Enterprise) 2000 onwards – ERP II – Collaborative Commerce (Extending ERP to external business entities) EnterpriseResourcePlanning http://www.open-source-erp-site.com
  • 11. ERP – Expectations Integrating all the functions Integrating the systems running in all the locations Transparency of information using a single data source across the organization Software must be responsive Modular Flexible Easy to add functionalities Provide growth path EnterpriseResourcePlanning http://www.open-source-erp-site.com
  • 12. BPR & ERP Just automating the existing business practices will not help ERP to achieve the anticipated results because, OO + NT = EOO Business Process Re-engineering [BPR] brings out the deficiencies of the existing setup BPR and ERP will give way to implement new systems and the long pending improvements in the existing systems BPR may be time consuming but the scope can be restricted & controlled by the Management BusinessProcessRe-engineering http://www.open-source-erp-site.com
  • 13. BPR - Steps Step 1 Step 2 Step 3 Understand Simplify/Improve Automate Understand the existing systems associated with all the functionalities Draft & frame the possibilities & ways to simplify or Improve or eliminate the processes Implement with the help of ERP BusinessProcessRe-engineering http://www.open-source-erp-site.com
  • 14. ERP – Options OPTION 1 – MAKE [Using Internal resources] Developing a custom-built ERP package, specific to the requirements of the organization, with the help of the in-house IT department OPTION 2 - BUY Going for Tailor-made ERP packages available in the market like SAP, Oracle applications, Baan, PeopleSoft etc. OPTION 3 – MAKE [using External resources] Developing a custom-built ERP package, specific to the requirements of the organization, with the help of a software solution provider EnterpriseResourcePlanning http://www.open-source-erp-site.com
  • 15. Building ERP solutions using Internal Sources http://www.open-source-erp-site.com
  • 16. ERP – Building using Internal resources – The Facts  Lack of adequate & qualified manpower  Not driven with clear focus on expectations, time & cost  Poor software project management  Lack of seriousness with the Management & the IT Team  High employee turnover  Lot of schedule gaps during Project execution  Normally project life is more  Frequent change in the scope with the approval of the Management http://www.open-source-erp-site.com
  • 18. Tailor-made ERP solutions  About this option  Execution Phases  ERP product selection phase  Product selection - Parameters  Preparation Phase  ERP product acceptance - Options  Gap Analysis  Production Phase  Implementation Phase  Post-Implementation Phase  Pitfalls & Points of Concern  Critical Success factors Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 19. About Generalized off the shelf application s/w packages Modules based on rich functionalities for all business functions User tested with lot of installations No lead time requirement for software development Tuned for more users/networks with adequate & in- built security Parameterized for flexibility Can sit on latest hardware & software platforms Upgradation of functionalities with version control Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 20. Execution phases  ERP product selection  Preparations  Production  Implementation  Post-Implementation Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 21. ERP Product selection Phase  ERP Team formation for selection  Appointment of Consultants [if needed]  Scoping study  Product selection  Implementation partners selection  Hardware/Communication cost estimation Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 22. Product Selection - Parameters  Reputation of the ERP product  No.of installations in the geographical vicinity  % of the overall functional availability  Customization possibilities  After sales support  Your investment plan & budget  Implementation partner’s track record Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 23. Technology Support Costs 5 Strategic5 Strategic RequirementRequirement LevelsLevels Functionality Goal:Goal: To select theTo select the Most Suitable SoftwareMost Suitable Software Package SolutionPackage Solution Vendor ERP Product selection Criteria http://www.open-source-erp-site.com
  • 24. Preparation Phase  Framing ERP Implementation Strategies  Formation of Apex & Steering committees  Functional & IT team formation  Training on ERP functions & features  Scope finalization  GAP analysis  Action plan to resolve the gaps Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 25. ERP product acceptance - options 1. Adapting directly, all the functions available in the ERP Product [Applicable for startup companies] 2. Change the way the firm does the business to fit the product [Compromising] 3. Customize the ERP product to suit the business Processes. [Customization] Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 26. GAP Analysis This is the process to identity the gaps by mapping the expectations of the company with the capabilities of the ERP product Results of Gap Analysis Directly Supported Workaround suggested Extension required Change in business process – suggested Not full supported Manual – not under the scope of ERP Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 27. Production Phase  Installing the software & hardware  Tuning the software to meet the customization needs  Master & Control data arrival as per the Product data structures  Location & people specific roles & rights allocation for module access & security Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 28. Implementation Phase  Conference Room Pilot [Parallel run]  Resolving the Parallel run issues  Training the end users  Live run Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 29. Post-Implementation Phase  Regular monitoring  Tuning [hardware/software] for patching the performance issues  Maintenance Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 30. Pitfalls & Points of concern  Costly comparing to custom-built options  Lot of hidden costs  Chances of cost & time overrun are high  The Level of customization/Indianization  Compulsion to pay for redundant modules/features  Vigorous involvement of all during implementation  Non-availability of special practices like Customer Complaint, Logistics  Linking historical data – offline & painful  The requirement of Change Management is a must  Dependency on outsiders is high  IT department – Poor grip on the Implemented systems Tailor-madeERPsolutions http://www.open-source-erp-site.com
  • 31. Critical Success Factors Tailor-madeERPsolutions  The firm & optimistic approach of the Management - on adapting the ERP product driven methodologies - on customization - on monetary commitments  The dedicated Team  Good Training  Strict adherence to the Project schedules  Right technical infra-structure  Change Management ? http://www.open-source-erp-site.com
  • 33. Building ERP using Ext.sources  About this option  The Principle!  The Steps  Why?  Points of Concern  Software Vendor selection  Critical Success factors http://www.open-source-erp-site.com
  • 34. About Here the whole package is designed & built  by keeping a specific enterprise & its business Practices in mind  by incorporating the improvements/additions  with due integration  without compromising or changing the current way of doing the business and  providing flexibility to accommodate your business fluctuations Custom-BuiltERPsolutions http://www.open-source-erp-site.com
  • 35. The Principle! Custom-BuiltERPsolutions The best as seen elsewhere, need not be the the best for you. What is your best is what can be successfully implemented http://www.open-source-erp-site.com
  • 36. Custom-BuiltERPsolutions The Steps 1. Software vendor selection 2. Detailed study by the vendor 3. Scope & platform finalization 4. Freezing the commercials 5. Development 6. Hardware addition/upgradation 7. Old master/transaction data migration 8. Parallel run with Integration & connectivity check 9. Implementation 10.Maintenance http://www.open-source-erp-site.com
  • 37. Custom-BuiltERPsolutions Why?  Very economical while comparing the cost of implementing tailor-made ERP solutions  Less prone for hidden-cost hits  The company can opt for its choice of Hardware, Software & communication platforms based on the skill availability  The company and the software vendor have the direct relationship during the project execution. The proximity would be high & convenient.  IT department has good control over the Project  What is required only would be considered under the scope – No redundancy http://www.open-source-erp-site.com
  • 38. Why? - Cont.  The requisite flavor of E-Biz & work-flow components can be embraced towards value edition  The existing practices & applications can be tuned and linked with the proposed package  Maintenance & improvements are easy & less costlier. Even IT team can maintain the setup after getting the source code http://www.open-source-erp-site.com
  • 39. Points of Concern  Software development vendor selection  Requirement/scope finalization [high chances of retaining the islands as it is]  Less chances of Value addition  Not time tested  Chances of Prolonged project duration http://www.open-source-erp-site.com
  • 40. The following traits should be considered while selecting the software vendor for building the ERP application  Technical expertise  Domain knowledge  Adequate manpower  Project management skills  Long existence in the field  Extra skills [e-biz & workflow] Software Vendor Selection http://www.open-source-erp-site.com
  • 41. Custom-BuiltERPsolutions The Critical Success Factors • Clear Vision & support of the Management • Capabilities of the software development vendor • Scope & Expectations finalization towards meeting the ERP concepts • Strict implementation schedules & periodical monitoring • The involvement of the IT & functional teams http://www.open-source-erp-site.com
  • 42. Key Process Integration via ERP Key Process Integration via ERP Product Lifecycle Management Product Lifecycle Management Supply Chain Management Supply Chain Management Customer Management Customer Management Supplier Collaboration Supplier Collaboration Design Partners Design Partners Consumers and Channels Consumers and Channels Beyond ERP http://www.open-source-erp-site.com
  • 43. Thank You SOSE! SITE Open Source ERP http://www.open-source-erp-site.com http://www.open-source-erp-site.com