To develop an in-house training program a trainer must first analyze the problem and conduct a needs analysis before deciding on the kind of training course that he or she thinks will resolve the problem.
2. A needs analysis will
let the trainer know
exactly what is the
shortfall between
performance and
expectation of the
management. And
what is the reason
behind the shortfall?
Is it due to lack of skill
or lack of incentive or
motivation?
3. How to conduct NeedsAnalysis
How to make presentation
Ways to improve speaking skills
How to generate interest and motivate
New course introduction
How to evaluate and give feedback
Soft skill development for better customer
service
Activities and strategies that must be
adopted post training
4. For an in-house
training program to
be effective, the in-
house trainer needs
to first sit with the
management and go
over the training
content specific to
the requirement of
the company and
after approval should
go ahead with the
training session.
5. Corporate houses specially the smaller ones
prefer the in- house training development
as it is cost effective and also because:
The training can be programmed as per their
convenience
The focus of training is consistent and relevant to
their needs
Travel cost a major headache can be avoided
The training can be informal, flexible and on the job