2. • Organizational Overview
• GSM Architecture
• UNIX Architecture
• LINUX Commands
• CRM & i-DOC
• R Programming
• Android App Development
• Business Intelligence
• Python Programming
Table of Contents
• Call Centre
• Visit to ZTE
• Billing System
• Network
• Database Ware-housing
• Literature Work
• Enterprise Frameworks
• Cyber Security
3. • Company’s Profile – History and Current Position
• Vision & Mission of the Company
• Visit to various departments like :
Organizational Overview
IT Department
Marketing & Sales Department
CS Department
Financial Department
Network Department
Legal Department
6. GSM Architecture- Overview
Mobile Station (MS)
Mobile Equipment (ME)
Subscriber Identity Module (SIM)
Base Station Subsystem (BSS)
Base Transceiver Station (BTS)
Base Station Controller (BSC)
Network Switching Subsystem(NSS)
Mobile Switching Center (MSC)
Home Location Register (HLR)
Visitor Location Register (VLR)
7. TERMINOLOGIES IN GSM
• GSM : Global System for Mobile
• SIM: Subscriber Identity Module
• BTS: Base Transceiver Station
• MSC: Mobile Switching Centre
• HLR: Home Location Register
• VLR: Visitor Location Register
• AIR: Account Identifier
• AUC: Authentication Centre
• TV: Tele-Verification
• HSPA: High Speed Packet Access
• HSS: Home Subscriber Service
• SMSC : Short Message Service Centre
• SDP : Subscriber Dialer Point
• EMA : Ericcson Multiple Activation
• MB : Message Broker
• IN : Intelligent Network
• PUK: Pin Unblocking Key
• FTA: First Time Activation
• CDMA : Code Division Multiple Access
10. LINUX – Commands
• Dual booted Linux Mint Cinnamon 17.03
• Learnt Linux commands like : pwd, cal, cd, dir, dircolors, du and
many more.
• Read some chapters from the book on Linux Architecure and
Commands by Sumitabha Das.
• Shown applications in telecoms
• Networking – All the routing and address resolution issues are
implemented within the kernel.
11. CRM
• Punching Techniques – Normal, COIP and COCP
• i-Doc is for Data Entry
• It stores all the customer data plans activated.
• Access to CDR’s of any customer
• Need of CRM – Billing System is difficult to manage
• Airtel uses Oracle based CRM
• Idea uses Siebel based CRM
Billing
System
CRM i-Doc
12. R Programming
• Its free and Open Source Application.
• Mathematical function and graphic modules are embedded.
• Is a functional and Object Oriented Programming Language.
• Used by Data Scientist of Google ,Apple and many more.
• Faster and more powerful than MATLAB.
• Learnt – Data links , Variable Declaration and making changes, creating
tables and formatting them, creating scatter plots.
14. Android – Airtel Bid App
• Need – To bring transparency to user and profit to company in Bidding
Process for VIP mobile numbers.
• Working Scheme –
Base Price for 9898989898 is Rs.10,000/-
User A - bids for 9898989898 for Rs.10,000/-
• User B - bids for 9898989898 for Rs.15,000/-
• So, User B will be allocated that no.
Extra Profit of Company = Rs. 5,000
15. Distribution of Work
Thrifty Kapila - Splash Screen/Loading Screen
Login Screen
Register Screen
Backend Services for my specific services
Dummy Database Creation
Your Suggestions page (Backend Services other than search algorithm)
Shubham Kumar - Top Bids Activity
Your Cart and Suggestions (Algorithmic Part)
Backend Services for its specific Activities
Dummy Database Creation.
Both - Contact Us activity
FAQ Activity
Interrupts for the whole App
22. BUSINESS INTELLIGENCE
• BI provides data to different departments of company so that they can analyze
and reach at a decision.
• It plays an important role in decision making of the organization.
DATA
BUSINESS
INTELLIGENCE
DIFFERENT
DEPARTMENTS:
• FINANCE
• MARKETING
• IT
IN DATA
23. Python Programming
• Always been my interest to learn Python
• Used to make wide range of applications like : Webcrawlers, Web
Development, word counter
• On top of that, it is used in Game Development
• Python is so flexible that it can collaborate with many of other languages
like :
Java
Javascript
MySQL
Django
Flask
Database Webservers
Google App Engine
Pyramid
HTML5/CSS3
CoffeeScript and many more
26. Call Centre
• Concepts we learnt about call centre :
• AHT (Average Handle Time)
• ACD (Automatic Call Distributors)
• Virtual Queuing – In this, ACD holds queued calls in FIFO order until
agents become available.
• IVR (Interactive Voice Response) and Auto attendants
• AHT defines the profit of CC and its formula is -
27. VISIT TO Network War Room
• Airtel has managed a whooping numbers in migration of existing towers.
• In last 6 months, they had successfully executed a big project and planted
around 4900 BTS towers in Punjab only and new implementation in 3G and
4G
• ZTE basically concerns itself with the tower infrastructure of Airtel.
• ZTE along with Airtel’s own network team looks after setting up of the
towers and their proper functioning.
29. DATA WAREHOUSING:
SOURCE
EXTRACTION TRANSFORMATION
AND LOADING DWH
• MEDIATION
• IN
• VENDOR
• DTH
• AM
• BILLING
• It is a huge pile of data which are useful for the business.
• We generally put queries in the data warehouse to extract the required data.
A typical example of a query:
Select * from table_name where mob_no=“_number_” and
date = “_particular_date_”
30. Literature Work
1. Learn how agile really works.
2. Understand when it is appropriate.
3. Start small and let passionate evangelists spread the word.
4. Allow teams that have mastered the process to customize their practices.
5. Practice agile at the top.
6. Destroy corporate barriers to agile behaviors
• We were given a Harvard’s Review Paper based on “Agile Software
Development”.
• This tells us more about advantages of this approach over the waterfall
method.
• Further, author tells 6 practices for improved Agile potential that are :
31. ENTERPRISE FRAMEWORK
• Frameworx is a suite of best practices and standards that when adopted enable a
service-oriented, highly automated and efficient approach to business operations.
• Frameworx consists of four different framework consisting of Business process
framework, information framework ,Application framework and Integration framework.
• It also provides hundreds of standardized Business Metrics and Best Practices that have
been embraced by the industry and allow for benchmarking.
• At the conceptual level, the Business process framework has two major areas,
reflecting major focuses within typical enterprises :
1. Strategy, Infrastructure and Product.
2. Operations.
32. Security and Business Continuity
ISO27001 and ISO22301 are two standards which play important role in Risk
Management of enterprise.
• Phishing
• Online Stalking
• DDOS Attacks
• Hacking
• Pharming
• Drive By
• MITM (Man in the Middle)
