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Tatweer Company Profile

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Tatweer : Consultancy & Training Services- Company Profile …

Tatweer : Consultancy & Training Services- Company Profile
UAE

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  • I. analysing training need:6 steps:1- statement of training need (as stated by requester)2- why training is required:A- source of requestB- expected benefitsC- negative consequence if training not deliveredD- new / changed behaviour desired (for learners)3- who are the learners (size and job category - level of knowledge with content)4-what is the training content:A-content (general nature i.e. Subject, topics, or job task involvedB- available supportive resources (documents, subject, experts, packages)C- issues / problems in formulating contentD-anticipated reactions / problems with content5- what are the training issues:A- start dateB- length of training C-frequencyD- time issues6- training venueA-physical locationB- number of participantsC- adequacy of space and delivery resources need II. Then preparation:1- statement of technical representative's after - training task2- learning objectives3- course outlining:A- objective (for e.g. 1)B- actions (etc...)C- knowledge requiredD- sequence content(And so for objective 2,3...)4- selection of methods (visual aids etc.)5- course plan:A-reviewB-overviewC-objective-ask, discussD- presentationE- exerciseF- ask- discussG- summary
  • Transcript

    • 1. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958TATWEERConsultancy & Training Services“Even the best has room forimprovement”
    • 2. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958A few minutes to overviewTATWEER, its Milestones and the AchievementsTATWEER MethodologyProducts and Services Management System Consultancy Training System Maintenance / Support ServiceMSD 4.2-1 R42
    • 3. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958OVERVIEW ON TATWEERMilestones and AchievementsMSD 4.2-1 R43
    • 4. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958About TATWEER UAE based Consultancy Company in existence since 1997 Bearing visible traces on Abu Dhabis Quality history with initiativessuch as Quality Conferences, Quality Evenings, Excellence Awards,UAE Business Incubations, Auditor certifications Proven track record of training 13,500 professionals Professionally assisted 300 plus companies in achieving certificationto ISO 9001, ISO 14001, BSI OHSAS 18001, ISO 22000, ISO20000 and ISO 27001 International standards. Trendsetters and well-known for transferring practical knowledgeand skills Collective Man-Experience of 115 years on management systems,international standardsMSD 4.2-1 R44
    • 5. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958MSD 4.2-1 R45TATWEER is an Arabic term which means Improvement or Enhancement.Our logo reflects our vision about the incessant process of enhancement asthe driving force for an endless journey to excellence.The “A” in our logo stands for excellence and priority.The “Faces” represent human resources and theoperational process we influence.The “Cyclical Arrows” reflect the nature of our business:progressive, comprehensive and continuous.
    • 6. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958Vision TATWEER vision is to be the leading management system consultancy and trainingsolution provider.Date of Issue : June. 22, 2002 Revision Number : 2.0 Approved by : GMQualityPolicyWe Value:1. Our Economy & the Environment2. Our Partners3. Our People4. Our Processes5. Our stakeholders& Committed to:1. Partners’ Requirements2. Ethical practices3. Excellence4. Innovation & team work5. Continual improvement of the processes6. Wealth creationwill understand its partners requirements and conform to it from the first timeat all times.TATWEER mission is to assist clients in achieving business excellence, conformity tobest practices, international standards and e-readiness, by providing totalconsultancy and training solutions. At large, TATWEER aims at enhancingmanagement system awareness in the UAE by being the main source for providingvaluable reference material as well as guiding management system professionals.Mission.MSD 4.2-1 R46
    • 7. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958MSD 4.2-1 R47Our Core ValuesAt Tatweer we believe that our success just comes from the success of our clients. Westrive to establish partner relationships with our clients and come along with them. Center on clients. Advocate practice. Be honest. Hold on to professional spirit. Grow together.Our Goal :Is to be your total one-stop business performance improvement partner.We will strive to achieve this by: Offer systemic, customized and practicable management solutionsbased on real situations of clients. Integrate four main management elements of strategy, organization,process and IT. Transfer management technologies and methods to clients initiatively. Concentrate on implementing and introduce management reform intoclients organizations.
    • 8. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958Major Milestones and Plans First Abu Dhabi Quality Conference First Six Sigma Workshop in the Middle East Philip Crosby TQM Workshop QE 2000 initiative launched to share best practice,a series of 12-monthly seminars, for the benefit ofthe business community Ron Kuafman Customer Service Workshop 2nd Abu Dhabi Quality Conference and Exhibition Coding Green Gene – Pilot AUHMSD 4.2-1 R48
    • 9. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958Partial Client ListMSD 4.2-1 R49Client Name Scope of Client’s Activities Scope of TATWEER ActivitiesEmdad Service and supplier for O & GassectorQHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS18001:2007)Furnicon Supplier of Interior Design Solutionwith specific focus on Environmentallyfriendly furnitureQHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS18001:2007)Safe Water Water Purification Chemicals QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS18001:2007)Telematics Building Management Contractor QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS18001:2007)FrenchIndustrialSpecialized in complete maintenanceand overhaul of all types, classes of oilfield related valves & actuators andAssistanceQHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS18001:2007)Astraco Management of Civil, Industrial andBuilding Construction and relatedworks as main contractor with theexclusion of design requirementQHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS18001:2007)Efficio Group member of Hedley Internationalthat mainly operates Construction ofRoads and Bridges, Medium to LargeInfrastructure Utilities and PowerPlants as well as Concrete and SteelStructure Buildings.QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS18001:2007)BCEG Contracting & Engineering Group ofCompanyQHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS18001:2007Real FZEChalhoubGroupProvides commercial and logisticalsolutionEMS (ISO 14001:2004)DFS (DubaiFirst School)Educational Institution QMS (ISO 9001:2008)Client NameScope of Client’sActivitiesScope of TATWEER ActivitiesAL JAZEERAInternationalCatering IndustryCatering Industry FSMS (ISO 9001:2008 and ISO22000:2005)Real EmiratesChalhoub GroupProvides commercial andlogistical solution forluxury brandsQMS (ISO 9001:2008)EMJEL QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007)AL FIRASContractingConstruction Industry QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007)TLA – TheLearning AcademyEducational Institution inAmman, JordanQMS (ISO 9001:2008)Trust Construction Construction Industry QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007)Logfret Logistics QMS and OH&S ( ISO 9001:2008, andOHSAS 18001:2007)Acciona Infrastructure QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007)AIME (FORCE 10) Facility Management QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007)Radiu SENAAT Manufacturing QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007)SENAAT Investment QHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007)BAUEREnvironmentEnvironment Service forConstructionQHSE ( ISO 9001:2008, ISO14001:2004 and OHSAS 18001:2007)JobMax Human ResourcesManagementQMS (ISO 9001:2008)ALDAR ReadyMix Readymix QMS (ISO 9001:2008)Unitra Logistics QMS / FSMS (ISO 9001:2008 and ISO22000:2005)ASPGulf Webhosting IT services QMS, ISMS, ITMS (ISO 9001;2008, ISO27001:2005, ISO 20000-1:2005)ITQAN System Integration, ITinfrastructureQMS, ISMS, ITMS (ISO 9001;2008, ISO27001:2005, ISO 20000-1:2005)
    • 10. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958Awards Won by our ClientsMSD 4.2-1 R410
    • 11. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958Partnership ConceptContinuousImprovementLong termrelationshipStrategicAllianceMSD 4.2-1 R411We believe in
    • 12. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958Why TATWEER?MSD 4.2-1 R412Higher levelofconfidenceQuantifiablebenefitsLocallyavailablewith worldrenownedpartnersUtilization ofstate of theart electronicdocumentmanagementtools andtechniquesThousandsof on-the-jobman-daysHundreds ofsatisfiedclientsacrossvariousindustrysectors
    • 13. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958PRODUCTS & SERVICESConsultancy & Training SolutionsMSD 4.2-1 R413
    • 14. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958MANAGEMENT SYSTEMCONSULTANCYSharing the best practiciesMSD 4.2-1 R414
    • 15. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958MSD 4.2-1 R415Management Systems: ISO 9001:2008 Quality Management System ISO 14001:2004 Environment Management System BS OHSAS 18001:2007 Occupational Health & Safety Management System ISO 27001:2005 Information Security Management System ISO 20000:2005 IT Service Management System ISO 22000:2005 Food Safety Management System ISO 29001: 2003 QMS application in petroleum, petrochemical and natural gas industries ISO 26000:2010 Corporate Social Responsibility ISO 16949:2009 QMS application in Automotive production and service partsorganizations.Excellence awards: Sheikh Khalifa Excellence Award (SKEA) Dubai Quality Award (DQA) Abu Dhabi Award for Governmental Performance Princess Haya for Special Education (Phase) Abu Dhabi Trustmark And Many more………
    • 16. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958TRAININGPublic , In-House and/ or Tailored Management System and soft-skills trainingMSD 4.2-1 R416
    • 17. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958Public / In House TrainingMSD 4.2-1 R417People Management:HR Soft Skills Training viz. Self and Time Management Employee Satisfaction Assessment Workshop Negotiation Skills Training Needs Analysis (TNA) Workshop Front Staff& Receptionist Excellence Education Corporate Correspondence Customer Service / Call Center Emirati Induction Program Brilliant Office Assistant of Today Communication Skills Advance Presentation Skills - Be a Superior Communicator Onsite Training for ACL Technology Become an effective Management Representative in accordance with ISO 9001 QMS Lead Auditor And Many more…
    • 18. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958Public / In House TrainingMSD 4.2-1 R418Process Management:ISO 9001:2008 (Introductory and Internal Audit)Become an Effective Management Representative in Accordance with ISO9001:2008ISO 9001:2008 Lead Auditor Training Course (IRCA Registered)ISO 14001:2004 (Introductory and Internal Audit)ISO 14001:2004 Lead Auditor Training Course (IRCA Registered) BS OHSAS 18001:2007 (Introductory and Internal Audit)OHSAS 18001:2007 Lead Auditor Training Course (IRCA Registered)ISO 27001:2005 (Introductory and Internal Audit)ISO 20000-1:2005 (Introductory and Internal Audit)ISO 22000:2005 (Introductory and Internal Audit) And Many more…
    • 19. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958Tailored Training WorkshopMSD 4.2-1 R419Statementof trainingneedWhytraining isrequiredWho arethe learnersWhat is thetrainingcontentWhat arethe trainingissuesTrainingvenueI. Analyzing training needII. PreparationStatement oftechnicalrepresentativesafter - trainingtaskLearningobjectivesCourse outliningSelection ofmethods (visualaids etc.)Course planIII. FacilitationFacilitate /WorkshopTrainingEvaluation
    • 20. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958SYSTEM MAINTENANCEISO Certification / Surveillance / Assessment SupportMSD 4.2-1 R420
    • 21. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958InternalAuditProject Scope•TATWEERProposes projectscope of 5 mainactivities toensure systemreadiness &continuedcertificationRegularVisitsMSD 4.2-1 R421
    • 22. Performance Enhancement through People & Processeshttp://www.tatweer.ae (p) +97126815957 (f) +97126815958For More InformationVisit our website :www.tatweer.aeOr contact us:e mail: Training@tatweer.aePhone: +971 2 681 5957Fax: +971 2 681 5958MSD 4.2-1 R422

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