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DATA AS A KEY SUCCESS FACTOR FOR
SOLOCAL DIGITALIZATION
NOVEMBER 2013
Our position : Infomediation…

3 main sources of information :

89%

Of people search
for information
before buying
anything

Internet

Books

(fixe and mobile)

(directory and guides)

81%

(1)

65%

Word of mouth
(1)

1 billion

Consultation per
year(3)

60%

Of connexion will be
by mobile in 2015

29%

(1)

+ social networks

2/3

internauts (4)

89%

Of french people
see advices
before buying.(5)

IDATE DIGIWORLD SUMMIT 2013 – Data Monetization

2
… to allow a qualified contact between user and advertiser…

The user
I have a need

Buying!
I search for
information

On search engines

I compare and
decide

On directories

I select a merchant
or a product

I contact a pro

I buy.

On social networks

On verticals

IDATE DIGIWORLD SUMMIT 2013 – Data Monetization

3
Solocal data are ‘BIG’… numerous analytical possibilites

>4M pros
known

>3K
activities

~40K
localities

IDATE DIGIWORLD SUMMIT 2013 – Data Monetization

4
Solocal data are ‘BIG’…

20M unique
users

130+M
searches

3,1M pros
clicked

Monthly values

120+M visits

1,3bn ‘displays’
of pros
60+M contacts
89+% = proba of
being clicked
~20 contacts per
pro clicked
IDATE DIGIWORLD SUMMIT 2013 – Data Monetization

5
… and are key to help Solocal go more digital and create
value for our users and our clients
Examples of data-driven revolutions in PagesJaunes business

Traffic management

• Advanced conversion funnel analysis (from global standpoint
to more specific analysis = by activity and even by pro)
• Packaging and management of unique offers on the market :
guaranteed audience and volume of contacts

ROI management and
media planning
optimization

• Modeling of KCF (KCF = ‘Key clicking Factors’) to help
advertisers having the best ROI
• Value creation optimization by changing the geographical
approach (from localities to ‘catchment areas’ ; e.g. “Magasins
de Meuble” in Toulouse)

Search engine : how to
keep on fighting on the
relevance battlefield ?

• Prioritization of content sourcing : SMB’s popularity index
• Machine learning : is PJ search engine answering users the
most relevant way ?

IDATE DIGIWORLD SUMMIT 2013 – Data Monetization

6
“Machine learning” or “how the understanding of users’
behaviors helps improving PJ search engine?”

20 M

>10
occurrence



Sanity check



1,4M
queries
Root cause
analysis &
Corrections

>200M
searches

0,5M queries prioritized

Automation

IDATE DIGIWORLD SUMMIT 2013 – Data Monetization

7
Is machine learning efficient ?
Evolution of the scoring of the query ‘Parc enfant’

Fragile

Query
‘Parc enfant’
All queries

Not fragile
IDATE DIGIWORLD SUMMIT 2013 – Data Monetization

8
Thank you!

IDATE DIGIWORLD SUMMIT 2013 – Data Monetization

9
www.solocalgroup.com

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Data, a key succes factor for Solocal Group

  • 1. DATA AS A KEY SUCCESS FACTOR FOR SOLOCAL DIGITALIZATION NOVEMBER 2013
  • 2. Our position : Infomediation… 3 main sources of information : 89% Of people search for information before buying anything Internet Books (fixe and mobile) (directory and guides) 81% (1) 65% Word of mouth (1) 1 billion Consultation per year(3) 60% Of connexion will be by mobile in 2015 29% (1) + social networks 2/3 internauts (4) 89% Of french people see advices before buying.(5) IDATE DIGIWORLD SUMMIT 2013 – Data Monetization 2
  • 3. … to allow a qualified contact between user and advertiser… The user I have a need Buying! I search for information On search engines I compare and decide On directories I select a merchant or a product I contact a pro I buy. On social networks On verticals IDATE DIGIWORLD SUMMIT 2013 – Data Monetization 3
  • 4. Solocal data are ‘BIG’… numerous analytical possibilites >4M pros known >3K activities ~40K localities IDATE DIGIWORLD SUMMIT 2013 – Data Monetization 4
  • 5. Solocal data are ‘BIG’… 20M unique users 130+M searches 3,1M pros clicked Monthly values 120+M visits 1,3bn ‘displays’ of pros 60+M contacts 89+% = proba of being clicked ~20 contacts per pro clicked IDATE DIGIWORLD SUMMIT 2013 – Data Monetization 5
  • 6. … and are key to help Solocal go more digital and create value for our users and our clients Examples of data-driven revolutions in PagesJaunes business Traffic management • Advanced conversion funnel analysis (from global standpoint to more specific analysis = by activity and even by pro) • Packaging and management of unique offers on the market : guaranteed audience and volume of contacts ROI management and media planning optimization • Modeling of KCF (KCF = ‘Key clicking Factors’) to help advertisers having the best ROI • Value creation optimization by changing the geographical approach (from localities to ‘catchment areas’ ; e.g. “Magasins de Meuble” in Toulouse) Search engine : how to keep on fighting on the relevance battlefield ? • Prioritization of content sourcing : SMB’s popularity index • Machine learning : is PJ search engine answering users the most relevant way ? IDATE DIGIWORLD SUMMIT 2013 – Data Monetization 6
  • 7. “Machine learning” or “how the understanding of users’ behaviors helps improving PJ search engine?” 20 M >10 occurrence  Sanity check  1,4M queries Root cause analysis & Corrections >200M searches 0,5M queries prioritized Automation IDATE DIGIWORLD SUMMIT 2013 – Data Monetization 7
  • 8. Is machine learning efficient ? Evolution of the scoring of the query ‘Parc enfant’ Fragile Query ‘Parc enfant’ All queries Not fragile IDATE DIGIWORLD SUMMIT 2013 – Data Monetization 8
  • 9. Thank you! IDATE DIGIWORLD SUMMIT 2013 – Data Monetization 9