With today's capital and operating budget pressures, effectively communicating past success is important, but to continue to thrive, you must be able to look into the future. What if you had the tools to... Forecast life cycles, capital needs, and facilities risks? Create operational and investment goals and continually track performance? Re-balance your facility strategy and make mid-course corrections to become a "Best in Class" performer? To give you these tools, Sightlines proudly introduces the next evolution of our facilities benchmarking and analysis service: ROPA+

1. Wheaton College (MA)
Whitworth University
Widener University
Wilkes University
Williams College
Worcester Polytechnic Institute
Worcester State College
Wright State University
Xavier University
Yeshiva University
Youngstown State University
Unleash the Power of Prediction With ROPA+
Jim Kadamus – Vice President
Ted Kail – Senior Director
February 2014

2. Today’s Agenda
The Sightlines Story & What’s New
ROPA + Overview – Discovery, Prediction, Performance
ROPA+ Prediction & Performance Examples
Sightlines’ New Member Portal
Questions & Discussion
2

3. The Sightlines Story
2000
Founded in 2000
with 6 Institutions
and 3 Employees
Return on Physical
Assets (ROPAsm)
Founded in 2000
with 6 Institutions
and 3 Employees
Return on Physical
Assets (ROPAsm)
Launch Integrated
Capital Planning
Services
Launch Integrated
Capital Planning
Services
Acquisition of Pacific Partners
Consulting Group (PPCG) –
Capital Renewal Service
Acquisition of Pacific Partners
Consulting Group (PPCG) –
Capital Renewal Service
New Member
Website
New Member
Website
Introduction of ROPA+
• Discovery
• Prediction
• Performance
Introduction of ROPA+
• Discovery
• Prediction
• Performance
Launch of GoGreen
Services &
Partnership with
CACP
Launch of GoGreen
Services &
Partnership with
CACP Database of 1
Billion GSF
Database of 1
Billion GSF
2004 2008 2012 2014
Serving the Nation’s Leading Institutions:
• 19 of the Top 25 Colleges*
• 17 of the Top 25 Universities*
• Flagship Public Universities in 32 States
Sightlines is proud to announce that:
• 450 colleges, universities and K-12 institutions are Sightlines
clients including over 300 ROPA members.
• 93% of ROPA members renewed in 2013
• 57 institutions became Sightlines members in 2013
Sightlines is proud to announce that:
• 450 colleges, universities and K-12 institutions are Sightlines
clients including over 300 ROPA members.
• 93% of ROPA members renewed in 2013
• 57 institutions became Sightlines members in 2013
* U.S. News 2014 Rankings
3

4. Discovery Provides Vocabulary & Benchmarking
The Return on Physical Assets – ROPASM
Asset Value Change
The annual
investment needed
to ensure buildings
will properly
perform and reach
their useful life
“Keep-Up Costs”
Annual
Stewardship
The accumulated
backlog of repair /
modernization
needs and the
definition of
resource capacity
to correct them
“Catch-Up Costs”
Asset
Reinvestment
The effectiveness
of the facilities
operating budget,
staffing,
supervision, and
energy
management
Operational
Effectiveness
The measure of
service process,
the maintenance
quality of space
and systems, and
the customers
opinion of service
delivery
Service
Operations Success
4

5. Discovery Presents the Campus Story
Annual Stewardship Falls
Failures & operational demands increase
Customer Satisfaction decreases
Backlog of need increases
Increasing Annual Stewardship
Decreasing operational costs
Increased customer satisfaction
Backlog declines
5

6. Significant Pressures Facing Higher Education
Decrease in State Budgets
Desire to keep tuition stable
Increasing student/faculty expectations
Become more transparent and accountable
Increasing deferred maintenance with limited
capital & operational resources
Building age demographics
6

7. 0
20,000,000
40,000,000
60,000,000
80,000,000
100,000,000
120,000,000
140,000,000
GrossSquareFeet
Higher Education Constructed Space - 1.3 Billion GSF
(GSF built from 1880 to present)
Thought Leadership in Higher Education
How does this impact current and future capital investment
needs and influence operational performance?
7

8. Phase1:
Discovery Base Data
 Trends &
Benchmarking
 Vocabulary
 Facility
Relationships
Phase2:
Prediction
Phase2:
Prediction
 Predicting
Capital Needs
 Understanding
Facility Risk
 Identify Future
Operating
Targets
Phase3:
Performance
Phase3:
Performance
 Track Performance
vs. “Best In Class”
institutions
 Highlight progress
towards set goals
Introducing the Phases of ROPA+
Discovery Annual Updated
Prediction Annual Updated
8

9. Releasing the Power of the Sightlines Database
9
Life Cycle Data on
220 Campuses
“Making Prediction Possible”
• Life cycle data for 15 sub-
systems on over 300
million GSF
• Building type and sub-
system project costs on
over 5,000 buildings
1.3 Billion GSF of
Higher Education
Facility Information
“Measuring Performance Over
Time”
• Operating Budget Costs
• Planned Maintenance
• Staffing Levels
• Work Order Data
• Age Profiles
• Energy Cost/Consumption
• Capital Projects

10. $0
$10
$20
$30
$40
$50
$60
$70
$80
ActualInvestment(Millions)
Current Investments vs. Future Needs
Annual Stewardship Asset Reinvestment
High Risk
Medium Risk
Low Risk
ROPA+
Predicting Future Capital Needs
Releasing the Power of Prediction
Value:
 Risk profile of future capital
investment needs
 Capital Execution strategy on the
timing of investments
10
Life Cycle Data on
220 Campuses
“Making Prediction Possible”
• Life cycle data for 15 sub-
systems on over 300
million GSF
• Building type and sub-
system project costs on
over 5,000 buildings

11. Releasing the Power of Performance
-100%
-50%
0%
50%
100%
150%
200%
250%
300%
350%
400%
$0.00 $0.50 $1.00 $1.50
3Year%Change
$/GSF
Planned Maintenance Database
Best In Class Institutions
My Campus
1.3 Billion GSF of
Higher Education
Facility Information
“Measuring Performance Over
Time”
• Operating Budget Costs
• Planned Maintenance
• Staffing Levels
• Work Order Data
• Age Profiles
• Energy Cost/Consumption
• Capital Projects
Value:
 Identification of Best in Class
Institutions
 Track performance vs. future goals
instead of historic trends
11

12. ROPA+
Prediction Examples

13. Backlog
Deferred
Maintenance
ROPA+ Prediction: Changing the Conversation
13
50%50%
Backlog/DM Renewal/Life Cycle Needs
Renewal/Life Cycle
Needs
Presenting the Complete Story

14. Why Backlog Doesn’t Tell the Full Story
$125M
$0
$20
$40
$60
$80
$100
$120
$140
2006 Backlog
TotalDollars($inMillions)
2006 Backlog
$125M
$0
$20
$40
$60
$80
$100
$120
$140
7 Year Capital Investment
TotalDollars($inMillions)
Total 7 Year Capital
Investment
$130M
$0
$20
$40
$60
$80
$100
$120
$140
2013 Backlog
TotalDollars($inMillions)
2013 Backlog
14

15. $0
$50,000,000
$100,000,000
$150,000,000
$200,000,000
$250,000,000
$300,000,000
2006 Initial
Backlog
2007 2008 2009 2010 2011 2012 2013 Total
Backlog if
No
Investment
Difference Current
Backlog
2013
TotalDollars
Comparing 2006 Backlog With the 2013 Backlog
15
ROPA+ Prediction: Presenting the Complete Picture
Investment
Impact

16. ROPA+ Prediction: Highlights Risk
$228
$-
$50
$100
$150
$200
$250
Asset Reinvestment
Backlog
TotalDollars(Millions)
$88
$39
$102
$0
$50
$100
$150
$200
$250
Total 10 Year Need
TotalDollars(Millions)
Discovery
(Asset Reinvestment)
Discovery
(Asset Reinvestment)
Prediction
(Capital Risk)
Requires additional data above the current Discovery process
16

17. ROPA+ Prediction: Identifies an Execution Strategy
$228
$-
$50
$100
$150
$200
$250
Asset Reinvestment
Backlog
TotalDollars(Millions)
$88
$39
$102
$0
$50
$100
$150
$200
$250
Total 10 Year Need
TotalDollars(Millions)
Prediction
(Capital Risk)
Requires additional data above the current Discovery process
17
$0
$5
$10
$15
$20
$25
$30
TotalDollars(Millions)
Prediction
(10 Year Capital Risk)
Discovery
(Asset Reinvestment)
Discovery
(Asset Reinvestment)

18. ROPA+ Prediction: Needs vs. Investment Capacity
$0
$5
$10
$15
$20
$25
$30
TotalDollars(Millions)
10 Year Total Capital Need by Year
$88
$150
$39
$102
$0
$50
$100
$150
$200
$250
Total 10 Year
Need
Projected
Investment
Capacity
TotalDollars(Millions)
10 Year Total Capital
Need & Capacity
18

19. ROPA+ Prediction: Scenario #1 – Fixed Funding Approach
$0
$5
$10
$15
$20
$25
$30
TotalDollars(Millions)
10 Year Total Capital Need by Year
19
$88
$150
$39
$102
$0
$50
$100
$150
$200
$250
Total 10 Year
Need
Projected
Investment
Capacity
TotalDollars(Millions)
10 Year Total Capital
Need & Capacity

20. ROPA+ Prediction: Scenario #2 - Shifting Investment Mix
$0
$5
$10
$15
$20
$25
$30
TotalDollars(Millions)
10 Year Total Capital Need by Year
20
$88
$150
$39
$102
$0
$50
$100
$150
$200
$250
Total 10 Year
Need
Projected
Investment
Capacity
TotalDollars(Millions)
10 Year Total Capital
Need & Capacity

21. $88
$150
$39
$102
$0
$50
$100
$150
$200
$250
Total 10 Year
Need
Projected
Investment
Capacity
TotalDollars(Millions)
10 Year Total Capital
Need & Capacity
$0
$5
$10
$15
$20
$25
$30
TotalDollars(Millions)
10 Year Total Capital Need by Year
21
ROPA+ Prediction: Scenario #3 – Capital Campaign/Bond

22. Key Takeaways – Value of Prediction
Capital Planning tool to predict capital
investment levels and understanding
future risk
Provides an execution strategy for capital
investment funding at your campus
Highlights the impact of various
investment scenarios over the next 10
years
22

23. ROPA+
Performance Examples

24. ROPA+ Performance: Tracking Progress & Identifying Goals
24
Track
Performance
Discuss Future
Goals & Areas of
Focus
Set Targets to
Achieve Goals
Identify Best in
Class Institutions

25. Planned Maintenance – Historic Analysis
$0.00
$0.05
$0.10
$0.15
$0.20
$0.25
$0.30
$0.35
$0.40
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
$perGSF
Planned Maintenance
Planned Maintenance
25

26. Scatter plot is normalized for regional costs
-100%
-50%
0%
50%
100%
150%
200%
250%
300%
350%
400%
$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40
3Year%Change
$/GSF
Sightlines Planned Maintenance Database
ROPA+ Planned Maintenance – Best in Class
Best in Class Institutions
My Campus
Peer Institutions
26

27. Scatter plot is normalized for regional costs
-100%
-50%
0%
50%
100%
150%
200%
250%
300%
350%
400%
$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40
3Year%Change
$/GSF
Sightlines Planned Maintenance Database
ROPA+ Planned Maintenance – Best in Class
Best in Class Institutions
My Campus
Peer Institutions
Best in Class Target
27

28. Scatter plot is normalized for regional costs
-100%
-50%
0%
50%
100%
150%
200%
250%
300%
350%
400%
$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40
3Year%Change
$/GSF
Sightlines Planned Maintenance Database
ROPA+ Planned Maintenance – Best in Class
Best in Class Institutions
My Campus
Peer Institutions
2014 Target – Reach Peer Institutions
28

29. Scatter plot is normalized for regional costs
-100%
-50%
0%
50%
100%
150%
200%
250%
300%
350%
400%
$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40
3Year%Change
$/GSF
Sightlines Planned Maintenance Database
ROPA+ Planned Maintenance – Best in Class
Best in Class Institutions
My Campus
Peer Institutions
2014 Target – Reach Peer Institutions
2015 Target
29

30. Scatter plot is normalized for regional costs
-100%
-50%
0%
50%
100%
150%
200%
250%
300%
350%
400%
$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40
3Year%Change
$/GSF
Sightlines Planned Maintenance Database
ROPA+ Planned Maintenance – Best in Class
Best in Class Institutions
My Campus
Peer Institutions
2014 Target – Reach Peer Institutions
2015 Target
30

31. Scatter plot is normalized for regional costs
-100%
-50%
0%
50%
100%
150%
200%
250%
300%
350%
400%
$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40
3Year%Change
$/GSF
Sightlines Planned Maintenance Database
ROPA+ Planned Maintenance – Best in Class
Best in Class Institutions
My Campus
Peer Institutions
2014 Target – Reach Peer Institutions
2015 Target
2016 Target
31

32. Key Takeaways – Value of Performance
Highlight Best in Class institutions to help inform
future goals
Measure performance vs. goals instead of historic
trends
Process to identify future goals in order to track
and report performance
Integrate performance dashboards with
Sightlines’ New Member Portal
32

33. Sightlines’ New Member Portal

34. Sightlines’ New Member Portal
It’s time to get more from your data
34
More Support
Informed with live
notification to your data
More Access
Create customized
dashboard featuring
the metrics most
important to you
Seamlessly benchmark
against 300 member
institutions
More Context
My Story feature
presents Sightlines key
findings as an easy to
digest narrative

35. ROPA+ Members Get Even More…
More control than ever before
35
More Foresight
Leverage predictive
analytics to anticipate
facilities’ lifecycles
and accurately track
performance
More Data
Go deeper for an
even more detailed
story, drilling down
into highly granular
datasets and
measuring progress
toward key goals
More Customization
Build and customize
your own
benchmarks

36. Changing the Conversation with ROPA+
Prediction
Capital Planning tool to predict capital investment levels and understanding
future risk
Provides an execution strategy for capital investment funding at your campus
Highlights the impact of various investment scenarios over the next 10 years
Performance
Process to identify future goals in order to track progress
Measure performance vs. goals instead of historic trends
Identification of Best in Class institutions
New Member Portal
More customization with building your own benchmarks
More data with drilling into the details behind your analysis
More context with the campus story highlighting the key points from the
ROPA+ analysis
36

37. Questions & Discussion
For more information regarding ROPA+ please
contact your regional account executive or you
can reach us at 203-682-4950 insights@sightlines.com