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Paving the Way for a Connected Future
Re-imagining
business value in
a digital world
Rick Huijbregts
VP, Digital Transformation and Innovation
Cisco Canada
@DrRickH
This is NOT
aboutTechnology
…then again,
isn’t IT all?
@DrRickH
@DrRickH
@DrRickH
@DrRickH
@DrRickH
Digital Business is Creating the Digital Economy
Bookstore Taxi Music Point-of-
Sale
Print
Advertising
Automobile Hotel
@DrRickH
Technology trends that fuel Innovation
and shape Digital Transformation
5
@DrRickH
Mobile
90% of all global internet traffic
will be mobile in 2017
@DrRickH
Video
One million minutes of video traverses
the internet every second
@DrRickH
Applications
20,000 new “apps” released every week
@DrRickH
Internet of People andThings
50 Billion smart objects connected by 2020 (15 Billion today)
@DrRickH
Big Data (in the Cloud)
Data doubles every two years
80% of organizations will primarily use SAAS by 2018
@DrRickH
The best is yet to come…
@DrRickH
3d Printing
Robots
Drones
Virtual Reality
Blockchain
Artificial Intelligence
AR
@DrRickH
Are we ready?
@DrRickH
Speed of Innovation
is Accelerating
@DrRickH
Enables Differentiates
New Experiences
Process Innovation
Distributed
Intelligence
2.0
Defines
Industry
Transformation
Constant Innovation
New Growth
Productivity
Cost Reduction
Faster response to
Customer
@DrRickH
$36B Gross Payment
Volume in 2015; up
50% Y/Y
Retail, POS
DigitalTransformation
30% increase in
production efficiency by
2017
Automotive
Established in 1837;
2015 revenue of
$34.7B
Agriculture
Digital Ceiling
50% Lower Cost per
Sq. Foot
Real Estate
WATERPARK PLACE III
20,000 connected
service techs;
reduced 40M km
driving miles
Transport
@DrRickH
One
Digital Ready Network
Converged
Open
Scalable
Sustainable
Secure !!!
@DrRickH
ValueofDigitalTransformation
Innovation
Sustainability
Employee Productivity
Customer Experience
Process Speed, Quality
Risk and Compliance
Cost Reduction, Asset Utilization
10%
36%
4%
16%
6%
9%
17%
Next 10Years
CanadianValue at Stake
$ 795b Private Sector
$ 158b Public Sector
$ 953b Canada
@DrRickH
ImaginePartnersDigitizeStandardsLeaders
@DrRickH
@DrRickH
@DrRickH
@DrRickH
@DrRickH
@DrRickH
Are You
READY?
@DrRickH
Paving the Way for Digital Transformation

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Rick's Keynote for ConnectedPlus (@CPLUS_TO)

Editor's Notes

  1. DCPC – 45 minutes total. Include Q&A Hi everyone, Everyone is fascinated by the Digital transformation and the incredible opportunities that it will bring. Prof. Klaus Schwab - the Founder and Executive Chairman, of the World Economic Forum – calls it the Fourth Industrial revolution He believes that we stand on the brink of a technological revolution that will fundamentally change the way we live, work, and relate to one another. He believe that this transformation will be unlike anything humankind has experienced before In what way is this relevant to you? Since not only do you need to ask yourself, what does it mean to your business – in terms of how you manage your business model, your customers, your employees. But it can open great new business opportunities for you. We are seeing an incredible interest by customers on digital transformation and how it can changes their business\ You needs to seize this opportunity.
  2. Why Cisco (for Customers): Cisco is an ideal technology partner to help you successfully transform into a digital business. Cisco already connects the digital world with security, automation, and insight. Cisco’s commitment to your business outcomes is demonstrated in its new Digital Solutions that help you: Deliver Results Relevant to Your Business with Purpose-built Solutions Cisco’s purpose-built Digital Solutions deliver specific business results: Transform processes and business models, and improve employee and customer satisfaction. Confidently and more securely harness the ubiquity of the Cisco network (for example, build on existing investments) to accelerate your business transformation with Cisco Digital Solutions. Achieve Faster Time-to-Value with Prevalidated Solutions from Cisco Pretested, validated, integrated solutions and our broad partner ecosystem bring critical pieces together to reduce risk and accelerate your time to value. Cisco Digital Solutions are based on actual business use cases and include reference architectures. They have been fully validated and designed for high reliability and security. Safeguard Your Digital Business with Built-in Cisco Advanced Security Only Cisco provides integrated threat defense to deliver superior business outcomes with offers and solutions for Customer Experience, Workforce Experience, and Digital Ceiling. Cisco VNI: http://www.cisco.com/web/solutions/sp/vni/vni_forecast_highlights/index.html one in five organizations in 2015 will aim to measure employee experience as a direct impact on customer experience. IDC. http://www.idc.com/getdoc.jsp?containerId=prUS25297714
  3. Research shows … every customer recognizes the importance of technology … but only 1 out of 4 say they have a plan to execute. Those leading companies with a plan want our help to realize their visions Those without a plan are looking to us to help them define their digital transformations …. Our customers are at different levels of digitization in their journey. And we see digitization is a journey, not a destination. There are those who are using technology to enable their strategy. They are looking for IT agility; they want operational effectiveness; they want to move faster; they want to reduce their cost structure. These companies are looking to us to make that happen. We have been doing that, and will continue to. There are those who are using technology to differentiate their strategy and those who want to deliver the ultimate customer experience. They are using technology for new products and services, and they are redefining some of their business processes. Customers who are furthest along their digital journey are using technology to define their strategies. These are companies that are reimagining entire industries with new business models. Of course, we hear about Uber, Airbnb, but there are others like Palantir who are fundamentally disrupting analytics consulting through big data, and Stripe who is disrupting the credit card payment back-end infrastructure.  
  4. We are all familiar with how Uber disrupted the Taxi industry, but they are not stopping there UberEats – Food delivery UberRush – package delivery UberCargo – moving services Digital is transforming business in every industry – requiring every company to be an IT company…. Even industries you wouldn’t expect to be impacted. Ford – 113 year old company Research facility in Palo Alto focused on connectivity, mobility, autonomous vehicles, customer experience and big data Human to machine interaction group – delivering items like MyView = customizable screens Flexible Mfg initiative – by 2017 avg 4 different models at each plant – allow them to adjust to demand; 3D printing of prototypes Wearable technologies – alerts for construction, intelligent cruise control = larger distance when your biometrics indicate slower response times Invested in GetAround a car-sharing service New electric car Energi sonar, cameras, radar, accelerometers, temp, rain sensors recharge times, locations and recharge length to develop a “personalized recharge plan” 25 separate measures on braking system alone – braking, speed, how hard, weather GM Invested $500M in Lyft on-demand self-driving cars short-term car rental hubs for those that don’t own cars to drive for Lyft Invested in RelayRides a car sharing service John Ammann – President of GM “We think there’s going to be more change in the world of mobility in the next five years than there has been in the last 50” Schindler – 141 yr old company #2 elevator company – move 1B people a day on elevators, escalators and moving walkways (1/6 world’s population) sensors built into their equipment and added retrofits to older equipment predict outages, place spare parts, dispatch technicians App w/ uptime, # outages, 4 World Trade Center turnstyles connected, badge identifies destination, gives them the elevator # MyPort app recognizes smartphone at entry Michael Nilles (CIO) "Digitalization is something that's impacting our top and our bottom line. At first it was bottom line, but it's becoming more and more important to growing our top line,“ John Deere – 180 years old Software, network connectivity and data collecting sensors build into their machines Predictive analytics to prevent breakdowns Soil measuring sensors, GPS, weather meters tractors, combines and sprinkler systems interact Optimize sprinkler systems for weather and soil conditions What crops to plant where and what fertilizer and pesticide levels to use Not selling to commodity traders RBC Converged 5 networks – HVAC, Metering, Lighting, CCTV and access into one Lower CapEx 10% and OpEx $600k Square now process $10.2B per quarter Studies show, companies that master digital will not only drive more revenue, but will be 29% more profitable on average [Source: Leading Digital]. General Motors, Gazing at the Future, invests $500M in Lyft (NY Times, January 4, 2016) http://www.nytimes.com/2016/01/05/technology/gm-invests-in-lyft.html?_r=0 GM invests $500M in Lyft; sets out self-driving car partnership (Reuters, Jan 5, 2016) http://www.reuters.com/article/us-gm-lyft-investment-idUSKBN0UI1A820160105 Ford Innovation (Ford site): https://corporate.ford.com/innovation.html http://thenewswheel.com/ford-developing-new-wearable-technology-at-research-and-innovation-center/ http://www.cio.com/article/3020263/innovation/how-ford-s-approach-to-innovation-could-help-apple.html https://digit.hbs.org/submission/driving-in-the-direction-of-big-data-ford-motor-company/ Schindler Elevators: http://www.cio.com/article/2993292/big-data/cio-is-pushing-the-right-buttons.html http://straighttalk.hcltech.com/anatomy-transformation RBC Oxford Waterpark Place – Digital Ceiling https://cisco.jiveon.com/videos/24651 Square: http://www.businesswire.com/news/home/20160309006294/en/Square-Announces-Fourth-Quarter-Full-Year-2015 John Deere: https://openforum.hbs.org/challenge/understand-digital-transformation-of-business/data/john-deere-growing-and-harvesting-value http://www.datasciencecentral.com/profiles/blogs/from-farming-to-big-data-the-amazing-story-of-john-deere