This document analyzes a case involving Bob Knowlton, Simon Fester, and Dr. Alan Jerrold. Bob was the collaborative team leader whose confidence was easily wavered. Simon was a new, arrogant employee who lacked team participation. Dr. Jerrold failed to properly introduce Simon or communicate about changes. Problems arose due to a lack of introduction for Simon, poor communication from Dr. Jerrold, and Simon's individualistic approach. Better communication and involvement from all could have improved the situation.

1. BOB
KNOWLTON
CASE
ANALYSIS
By :-
Raktim Dutta

2. ROLES OF THOSE INVOLVED
Bob Knowlton
Simon
Fester
Dr.Alan Jerrold

3. BOB KNOWLTON
Collaborative team
leader
Hard working man
Confidence easily
wavered by
insecurities
Does not voice out

4. DR.JERROLD
The Director of
research & supervisor
of Bob Knowlton team
Has very high
expectations of those
working under him
Not Attentive

5. SIMON FESTER
A new comer to the company
Brilliant
Confident
Aggressive
Better prepared
Opportunist
Non-Participative

6. WHAT WENT WRONG??

7. THE BRINGING IN THE NEW COMER
 Bob Knowlton-
 Was threatened by the new comer
 Not properly introduced to him
 Fester showed up without informing and started
looking into things
 Dr.Jerold
 Did not introduce Fester and didn’t communicate to
Knowlton for possibly having someone new join his
team

8. SIMON FESTER
 Lacked affection
 Was too confident and arrogant to accept the way
people do things and embrace it

9. THE COMMUNICATION GAP

10. BOB KNOWLTON
Did not voice his queries
or insecurities
Simply assumed that
Fester was there to
replace him
Did not consider speaking
to his supervisor
regarding his problem

11. DR.JERROLD
Did not indicate that Fester's place in
Knowlton's team was temporary
 Did not give early information
regarding Fester's transfer to another
project
Did not make any intentions of caring
for Knowlton's well being

12. COMMUNICATION BREAK DOWN

13. SIMON FESTER
Too much of an opportunist to work in
a team with others
Did not heed the advice of whom was
rightfully his team leader
Remained individualistic and closed off
to the team until he left to work for
another project

15. WHAT COULD HAVE BEEN DONE BETTER??
 Dr.Jerrold could have utilized a better interpersonal
communication skill.
 Dr. Jerrold could have also been more involved with
the meetings, and taken an initiative to ensure that
all employees were happy and satisfied.
 Bob Knowlton should have focused on his own
strengths as a leader
 Bob Knowlton could have identified his areas where
he was clearly better than Fester, he would have
never felt the need to retire

16. Bob Knowlton could have
communicated his concerns regarding
Fester with his boss and teammates
Fester should have taken permission
or discuss with others about his new
approach