My INSURER PTE LTD - Insurtech Innovation Award 2024
Keynote: The Phoenix Project: Lessons Learned - PuppetConf 2014
1. The Phoenix Project:
Lessons Learned
Gene Kim
Author & DevOps Enthusiast
@RealGeneKim
2. Presented by
Gene Kim (@realgenekim)
•Studying high performing technology
organizations since 1999
•Founder and former CTO of Tripwire
•Co-author of:
•The Visible Ops Handbook (2004)
•The Phoenix Project (2013)
•DevOps Cookbook (2013 “soon”)
9. Presented by
Lesson #1
The business value of DevOps is higher
than we thought.
10. High Performers Are More Agile
30x 8,000x more frequent
faster lead times
deployments
than their peers
Presented by
Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic
11. High Performers Are More Reliable
Presented by
2x 12x the change
success rate
faster mean time to
recover (MTTR)
Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic
12. Presented by
High Performers Win In The
Marketplace 2x 50% more likely to exceed
profitability,
market share &
productivity goals
higher market
capitalization growth
over 3 years*
Source: Puppet Labs 2014 State Of DevOps: http://puppetlabs.com/2014-devops-report
13. Who Is Doing DevOps?
•Google, Amazon, Netflix, Etsy, Spotify, Twitter, Facebook …
•CSC, IBM, CA, SAP, HP, Microsoft, Red Hat …
•GE Capital, Nationwide, BNP Paribas, BNY Mellon,
World Bank, Paychex, Intuit …
•The Gap, Nordstrom, Macy’s, Williams-Sonoma, Target …
•General Motors, Northrop Grumman, LEGO, Bosche …
•UK Government, US Department of Homeland Security …
•Kansas State University…
Presented by
16. Presented by
DevOps Changes Lives
Source: http://www.facebook.com/note.php?note_id=14218138919
17. Presented by
“As a lifelong Ops practitioner, I know we need
DevOps to make our work humane.
In the past, I’ve worked every holiday, on my
birthday, my spouse’s birthday, and even on
the day my son was born.”
Nathan Shimek
Engineering Manager, New Context
18. Presented by
“As a developer, the most satisfying points
in my career?
It’s when I wrote the code, pushed the
button to deploy it, watched the metrics to
see if it actually worked in production, and
fixed it if it broke.”
Tim Tischler
Director of Operations Engineering
Nike, Inc.
29. And
the
customer
got
the
feature
in
half
the
6me!
Presented by
Experiment: COBOL App + 20 Tech Stacks
Source: Scott Prugh, Chief Architect, CSG, Inc.
30. DevOps Enterprise Summit
•San Francisco: October 21-23, 2014
•DevOps Enterprise is a conference for horses, by horses
–Macy’s, Disney, GE Capital, Blackboard, Telstra, US Department of Homeland
Security, CSG, Raytheon, Ticketmaster, Union Bank of California
•Leaders driving DevOps transformations will talk about
–The business problem they set out to solve
–The obstacles they had to overcome
–The business value they created
•Learn more at http://devopsenterprise.io/
Presented by
31. Why Do I Think This Is
So Important?
Presented by
34. Presented by
Our Mission
Posi6vely
Influence
The
Lives
Of
One
Million
IT
Professionals
By
2017
35. Presented by
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