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Social Intranets – Taking advantage ofsocial within your organizationPresented by:                and   Watch the webinar ...
Thank you for joining usHousekeeping itemsWebinar Logistics• All attendees will be muted• Use ‘Questions’ panel to ask que...
Thank you for joining usTwitter            Twitter            #elcomsocial           @elcomCMS @intranet2            Feedb...
Meet the panel        Expert       Carmine Porco       Vice President & General Manager       Prescient Digital Media     ...
Agenda • Welcome and Introduction • Social Intranet Overview - the trends developing in social intranet • Why Social Intra...
About Elcom• Globally Recognized Web CMS• Over 16 years experience in the industry• Global Partner & Client Network• Over ...
Prescient Digital MediaAbout UsCarmine PorcoVice President & General Manager                          #elcomsocial        ...
Who are we?Prescient Digital Media  • 11 years of rich history.  • Strategic Internet & intranet consulting,    planning &...
Who are we?Prescient Digital Media  We treat each client as unique;  • Listen to their needs, goals and challenges;  • Und...
Who are we?Prescient Digital Media Some of our clients:                        #elcomsocial                        #intran...
Social Intranet OverviewThe trends developing in social intranet                    #elcomsocial                    #intra...
The Social Intranet• An intranet that features multiple social media tools for most or  all employees• Multiple social med...
IABC Survey (2011)Learn about the most common:• Satisfaction Rates• Intranet 2.0 tools• Technology platforms• SharePoint a...
Employee SatisfactionSocial Intranet Study, 2011, 1401 participants     28%      Very Good (6%) or Good (22%)             ...
Degree of ImplementationMany organizations with Social Media and Intranet 2.0 tools arenot very social yet    • Most organ...
Why Social Intranet?Reasons & Benefits                     #elcomsocial                     #intranet2
Reasons for implementing intranet 2.0The leading need or reason behind Intranet 2.0 implementationsare:     • 78% Employee...
Benefits of Social IntranetYounger gen. of employees are demanding social media"Social media and networks, online communit...
Other Benefits• Helps organizations retain qualified staff• Improves employee engagement• Improves knowledge worker produc...
Social FunctionalityExamples             #elcomsocial             #intranet2
Blogs Social Intranet Study, 2011, Preliminary Data, 1401 participants 75%                                                ...
Blogs
Wikis Social Intranet Study, 2011, Preliminary Data, 1401 participants  61%                                               ...
Employee NetworkingSocial Intranet Study, 2011, Preliminary Data, 1401 participants                                       ...
Governance & Policies Social Intranet Study, 2011, 1401 participants       72%   Governance, policies, or standards       ...
Source: Richard Dennison, BT
Source: Richard Dennison, BT
Building a Social IntranetPoints to Consider                     #elcomsocial                     #intranet2
Social Intranet Infographic (2012)• Technology is one of the  three components of a social  intranet.• But need to gather ...
Social Intranet Infographic (2012)                     #elcomsocial                     #intranet2
#elcomsocial#intranet2
Need to gather Business Requirements beforeselecting technologyRequirements gathering   Site evaluation   Interviews   Sur...
Planning• Making sure you have a functional plan, design & wireframes before  evaluating different platforms• Strategy & g...
Choosing the right intranet platform• No one-size-fits-all solution.• Thousands of technology solutions to choose from.• F...
Technology: Evaluation       Matrix         #elcomsocial         #intranet2
Solution Evaluations• Undertake macro evaluations• Open or closed (invitation) RFP• Closed RFP to specific vendors will sh...
Social Intranet TechnologyJosh Anstey, VP Partner Engagement                        #elcomsocial                        #i...
Social Tools                 Social                 Blogs               Team Rooms                  Polls                 ...
Social43%       42%
BlogsBenefits of an Internal or Team Blog•   Increase Communication•   Increase Collaboration•   Valuable Resource for Fee...
Team RoomsBenefits of Team Rooms• Areas for specific project teams and  departments• Teams can upload and share team speci...
Polls, Content Rating & CommentingBenefits of Polls & Commenting• Engage employees• Quick responses (time-effective)• Comm...
Polls, Content Rating & Commenting             #elcomsocial             #intranet2
WikiBenefits of a Wiki• Create a knowledge base• Employees and team members can contribute• Improved communication and col...
ForumsBenefits of a Forum•   Share & Discuss Company/Product Ideas•   Discussion Board - Familiar•   Becomes a knowledge b...
#elcomsocial#intranet2
RSSBenefits of RSS• Syndicate Internal & External Content• Users can subscribe to content• Streamline & improve internal c...
Mobile         #elcomsocial         #intranet2
Thank YouQ&ACarmine Porco                             Josh AnsteyGeneral Manager & Vice President          VP Partner Enga...
Social Intranets - Taking Advantage of Social Within Your Organization
Social Intranets - Taking Advantage of Social Within Your Organization
Social Intranets - Taking Advantage of Social Within Your Organization
Social Intranets - Taking Advantage of Social Within Your Organization
Social Intranets - Taking Advantage of Social Within Your Organization
Social Intranets - Taking Advantage of Social Within Your Organization
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Social Intranets - Taking Advantage of Social Within Your Organization

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Prescient's Vice President and General Manager Carmine Porco joins Josh Anstey, VP of Partner Engagement at Elcom to present a one hour webinar on social intranets.

To view a recording of this webinar, please visit: http://www.prescientdigital.com/articles/view-social-intranets-taking-advantage-of-social-within-your-organization

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Transcript of "Social Intranets - Taking Advantage of Social Within Your Organization"

  1. 1. Social Intranets – Taking advantage ofsocial within your organizationPresented by: and Watch the webinar video instead #elcomsocial #intranet2
  2. 2. Thank you for joining usHousekeeping itemsWebinar Logistics• All attendees will be muted• Use ‘Questions’ panel to ask questions or chat in your control panel• Q&A will be at the end of the presentation• A recording of the event will be supplied next week. #elcomsocial #intranet2
  3. 3. Thank you for joining usTwitter Twitter #elcomsocial @elcomCMS @intranet2 Feedback Please share your feedback in the survey which will pop up after the event. #elcomsocial #intranet2
  4. 4. Meet the panel Expert Carmine Porco Vice President & General Manager Prescient Digital Media Expert Josh Anstey VP Partner Engagement Elcom #elcomsocial #intranet2
  5. 5. Agenda • Welcome and Introduction • Social Intranet Overview - the trends developing in social intranet • Why Social Intranet? • Social functionality types • How people, process and technology work together to create a social intranet • Best practice tips of success • Current technology available and points to consider #elcomsocial #intranet2
  6. 6. About Elcom• Globally Recognized Web CMS• Over 16 years experience in the industry• Global Partner & Client Network• Over 100 modules of functionality• Powerfully Simple CMS for Websites, Intranets, eCommerce, eLearning, Mobile, Social, Online Marketing #elcomsocial #intranet2
  7. 7. Prescient Digital MediaAbout UsCarmine PorcoVice President & General Manager #elcomsocial #intranet2
  8. 8. Who are we?Prescient Digital Media • 11 years of rich history. • Strategic Internet & intranet consulting, planning & design services to many Fortune 500 & big brand clients, small and medium-size leaders. • More intranet engagements & clients than any firm (class). • A well defined and proven methodology. • Technology neutral, no partnerships with CMS vendors. #elcomsocial #intranet2
  9. 9. Who are we?Prescient Digital Media We treat each client as unique; • Listen to their needs, goals and challenges; • Understand a client’s requirements and potential; and • Deliver highly effective and innovative website & intranet plans, designs & solutions. #elcomsocial #intranet2
  10. 10. Who are we?Prescient Digital Media Some of our clients: #elcomsocial #intranet2
  11. 11. Social Intranet OverviewThe trends developing in social intranet #elcomsocial #intranet2
  12. 12. The Social Intranet• An intranet that features multiple social media tools for most or all employees• Multiple social media tools with at least some or limited exposure (optional) from the main intranet or portal home page• Woven into most aspects of content consumption Source: Social Intranet Whitepaper, 2012 #elcomsocial #intranet2
  13. 13. IABC Survey (2011)Learn about the most common:• Satisfaction Rates• Intranet 2.0 tools• Technology platforms• SharePoint and other Intranet 2.0 solutions• Costs of Intranet 2.0• Barriers to Implementation 1,400 Respondents #elcomsocial #intranet2
  14. 14. Employee SatisfactionSocial Intranet Study, 2011, 1401 participants 28% Very Good (6%) or Good (22%) 38% Satisfactory 26% Poor 5% Very Poor #elcomsocial #intranet2
  15. 15. Degree of ImplementationMany organizations with Social Media and Intranet 2.0 tools arenot very social yet • Most organizations, 47%, have only one or two social media tools, but no enterprise wide use • There is limited use, some enterprise use of limited social media, in 39% of organizations • Only 14% of organizations claim to use a full social intranet in which there is enterprise use of multiple social media tools #elcomsocial #intranet2
  16. 16. Why Social Intranet?Reasons & Benefits #elcomsocial #intranet2
  17. 17. Reasons for implementing intranet 2.0The leading need or reason behind Intranet 2.0 implementationsare: • 78% Employee Collaboration • 75% Employee Engagement • 66% Knowledge Management • 51% Team / Department Sites • 46% Effective Communications #elcomsocial
  18. 18. Benefits of Social IntranetYounger gen. of employees are demanding social media"Social media and networks, online communities and other Internet communicationstools are important to me in the workplace." Source: Insidedge Generational Communications Survey, 2011 #elcomsocial #intranet2
  19. 19. Other Benefits• Helps organizations retain qualified staff• Improves employee engagement• Improves knowledge worker productivity #elcomsocial #intranet2
  20. 20. Social FunctionalityExamples #elcomsocial #intranet2
  21. 21. Blogs Social Intranet Study, 2011, Preliminary Data, 1401 participants 75% 26% enterprise deployment 49% limited deployment of those orgs that use social media 5% have no plans #elcomsocial #intranet2
  22. 22. Blogs
  23. 23. Wikis Social Intranet Study, 2011, Preliminary Data, 1401 participants 61% 19% enterprise deployment 42% limited deployment 12% have no of those orgs that use social media plans #elcomsocial #intranet2
  24. 24. Employee NetworkingSocial Intranet Study, 2011, Preliminary Data, 1401 participants 19% enterprise 43% deployment 21% limited deployment 22% have no plans of those orgs that use social media #elcomsocial #intranet2 2727+ Strictly Confidential © 2011 Prescient Digital Media Not For Distribution
  25. 25. Governance & Policies Social Intranet Study, 2011, 1401 participants 72% Governance, policies, or standards #elcomsocial #intranet2
  26. 26. Source: Richard Dennison, BT
  27. 27. Source: Richard Dennison, BT
  28. 28. Building a Social IntranetPoints to Consider #elcomsocial #intranet2
  29. 29. Social Intranet Infographic (2012)• Technology is one of the three components of a social intranet.• But need to gather business requirements beforehand #elcomsocial #intranet2
  30. 30. Social Intranet Infographic (2012) #elcomsocial #intranet2
  31. 31. #elcomsocial#intranet2
  32. 32. Need to gather Business Requirements beforeselecting technologyRequirements gathering Site evaluation Interviews Surveys Focus Groups Importance vs. Satisfaction (gap analysis) #elcomsocial #intranet2
  33. 33. Planning• Making sure you have a functional plan, design & wireframes before evaluating different platforms• Strategy & governance very important #elcomsocial #intranet2
  34. 34. Choosing the right intranet platform• No one-size-fits-all solution.• Thousands of technology solutions to choose from.• Follow proven process to ensure the technology you buy is right for your organization.Vendor Evaluations• Assessment & planning will determine and detail all of your specific requirements.• Business and functionality requirements become your solution requirements and evaluation criteria.• Evaluation criteria are used to determine vendor short list. #elcomsocial #intranet2
  35. 35. Technology: Evaluation Matrix #elcomsocial #intranet2
  36. 36. Solution Evaluations• Undertake macro evaluations• Open or closed (invitation) RFP• Closed RFP to specific vendors will shorten the decision cycle but narrow the field• Participate in tailored product demos• RFP process is normally 2 weeks to 2 months depending on the complexity of the project #elcomsocial #intranet2
  37. 37. Social Intranet TechnologyJosh Anstey, VP Partner Engagement #elcomsocial #intranet2
  38. 38. Social Tools Social Blogs Team Rooms Polls Wikis Forums RSS Mobile #elcomsocial #intranet2
  39. 39. Social43% 42%
  40. 40. BlogsBenefits of an Internal or Team Blog• Increase Communication• Increase Collaboration• Valuable Resource for Feedback• Share & Discuss Company/Product Ideas• Keep Company updated #elcomsocial #intranet2
  41. 41. Team RoomsBenefits of Team Rooms• Areas for specific project teams and departments• Teams can upload and share team specific documents• Security• Easily create and manage #elcomsocial #intranet2
  42. 42. Polls, Content Rating & CommentingBenefits of Polls & Commenting• Engage employees• Quick responses (time-effective)• Communicate & Voice opinions #elcomsocial #intranet2
  43. 43. Polls, Content Rating & Commenting #elcomsocial #intranet2
  44. 44. WikiBenefits of a Wiki• Create a knowledge base• Employees and team members can contribute• Improved communication and collaboration• Version control & audit trails with Wiki updates• Great place to brainstorm and share ideas #elcomsocial #intranet2
  45. 45. ForumsBenefits of a Forum• Share & Discuss Company/Product Ideas• Discussion Board - Familiar• Becomes a knowledge base• Increase Collaboration• Follow a thread or topic #elcomsocial #intranet2
  46. 46. #elcomsocial#intranet2
  47. 47. RSSBenefits of RSS• Syndicate Internal & External Content• Users can subscribe to content• Streamline & improve internal content syndication• Improve relevance of content for employees• Keyword search capabilities• Automatic Updates #elcomsocial #intranet2
  48. 48. Mobile #elcomsocial #intranet2
  49. 49. Thank YouQ&ACarmine Porco Josh AnsteyGeneral Manager & Vice President VP Partner EngagementPrescient Digital Media Elcomcporco@prescientdigital.com josha@elcomCMS.comwww.prescientdigital.com www.elcomCMS.comwww.intranetblog.com @elcomCMS@carmineporco +1 (917) 628-2373@intranet2+1 (416) 728-2226 #elcomsocial #intranet2
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