1. Examples of OzLINK
Customer Savings and Value
 Items can be shipped within 30 minutes of receipt; returns and errors
have been minimized
“OzLINK has saved us thousands of dollars and the team
has been exceptionally responsive as we have expanded capabilities.
We got our ROI in weeks with OzLINK.”
- Greg Primm, VP of Finance
 Reduced fulfillment errors and back orders by 20%
“OzLINK was the only solution that handled the NetSuite extensions from
ChannelAdvisor through to the warehouse.”
- Neal Davidson, Partner
 Order errors reduced by 99.9%; better visibility and inventory control
with real-time communication to NetSuite was created
“OzLINK creates great efficiency because of the integration with NetSuite.
The Oz support staff is excellent to deal with and their
response time is fantastic.”
- Robin Parsons, Warehouse Manager
 Mis-picks decreased by 98%; Over $50K saved annually in additional
overhead costs
“Adding OzLINK has allowed us to streamline our whole system and now
each individual is more effective in their daily activities.
OzLINK saved us from having to hire additional employees,
which would have increased our overhead costs.”
-Jay Moltz, IT/Operations Manager
Fa c t s F r o m S u p p ly C h a i n B r a i n
 62% of consumers are less likely to shop with a retailer if an item
not delivered within two days of the date promised
 44% of shippers are manually entering data for all of their shipments

2.  Business functionality rose up to 100%; productivity of
warehouse staff tripled
“We have been able to keep our business highly automated so we could lever-
age the productivity of our seven employees. Technology is utilized as much as
possible. This allows us to keep our overhead low. OzLINK was crucial to that.”
- Paul Godfrey, CEO
 Reduced labor costs through an advanced pick process; automated ASN
& UCC labels in the warehouse; increased IT flexibility
to accommodate growth
“OzLINK is fundamental to our operation. The most impressive aspects are the
ability to scale with our business, and the people behind it.”
- Rick Gemereth, VP of IT
 Increased automation of order management across eCommerce,
call center, and retail partner channels
“When we first implemented OzLINK we gained huge operation improve-
ments. Being able to continue to leverage OzLINK with NetSuite was key.”
- Bryan Cole, IT Manager
 Productivity increased while keeping labor costs proportionate; picking
errors decreased; 100% accuracy of picking assemblies obtained
“The team at OzLINK is extremely knowledgeable and very responsive.”
- Rick Hoppe, CFO
 Order fulfillment and shipping improved from 30 seconds to 10 seconds;
saved $344K once caused by fulfillment errors
“When I need support for OzLINK...they are very quick to come up with a solu-
tion for any customization I might need. The Oz staff is very helpful.”
- Mark Becker, Warehouse Manager
O Z D E V E LO P M E NT , I N C .
sales@ozdevelopment.com
www.ozdevelopment.com