Microsoft Retail Management System (RMS) is a point of sale and inventory management system that offers affordable pricing, stability through support by Microsoft and partners, and features to increase sales and reduce costs and labor for hardware, lumber, rental, and service retailers. Key benefits include 24/7 support, training tools, financing options, integration with Microsoft applications, support for all recent Microsoft operating systems, forecasting and automatic reordering, electronic communications with suppliers, and tools to manage customers and billing.
1. Microsoft Retail Management System
What it means to Hardware, Lumber, Rental, & Service
Lowest Cost of Ownership
Industry Leadership
Customer Commitment
Outstanding customer support available 24/7
A complete set of in-depth customer training tools
Microsoft R&D investment is highest in industry
Broad ecosystem of knowledgeable and responsive partners
Top retailers use Microsoft
2. Microsoft RMS Point of Sale
Single or Multi Store
Hardware, Lawn & Garden
Lumber, Rental & Service
3. Microsoft RMS
Value Proposition
Affordable:
• Microsoft Financing available
• Supported by Microsoft and independently priced Microsoft Partners worldwide
• Eliminates single supplier helpdesk with uncontrollable fees
Stable:
• The latest technology from the most stable software company...Microsoft
• Supported by Microsoft and Microsoft RMS Partners in every state
Increase Sales:
• Integrated Farm Plan processing to offer customers John Deere Credit funding
• Customer Rewards program to drive customers to your store
• Integrated product picture catalog, store prices, store variables, and store on hand
• Integrated Web Store will automatically list and sell the warehouse and store stock
Reduce Inventory and Costs:
• Simultaneous history based forecast and reorder for 1 or thousands of items
• Microsoft Gift/Credit/Debit processing means no 3rd party PC Charge and support fees
Decrease Labor:
• Direct connect to any supplier or COOP
• Electronic inventory maintenance, forecasting, ordering, and receiving
• AR management, statements with receipts, and auto E-mail receipts and statements
• In-store automatic labeling prints labels to printer for price changes
4. Microsoft RMS
Affordable – Microsoft Family of Products
•Runs on all Microsoft supported PC OS: 2000, XP, Vista, Windows 7
•Integrates with Microsoft Office and Web applications
•Easy to Use!
5. Microsoft RMS
Stable – Current POS Technology
• Microsoft RMS is a modern Point of Sale application running on Microsoft SQL
• Old Access or character based programs are poor investments
• Avoid POS that does not respond to Microsoft controls. Make sure you can:
o Click “X” to close all programs and windows
o Mouse “double click” to select an item from a browser
o Shrink windows or grow to full screen by clicking and dragging the edge
o Scroll through lists of items, customers, vendors, or other records
o Run on Any Microsoft OS: Windows Vista, Windows 7, Windows XP, or 2000
• Dated POS software drifts further behind without revenue resulting in:
o Problems maintaining existing features or adding new features
o Higher support fees and reduced innovation until eventual End of Life
• Support for Microsoft RMS costs significantly less than other POS systems:
o Microsoft RMS is modern and is fully customizable with current skills
o Microsoft RMS is supported by Microsoft Partners in every state
o Microsoft RMS is portable for use with any COOP, any supplier
o Microsoft RMS Plug-Ins exist for any retail product or vertical market
o Google “Microsoft RMS Add On” to find out more about Plug-Ins available
6. Microsoft RMS
Increase Sales – Accurate Pricing
•Easily and automatically maintain store prices
•View / Set retail equal MSRP or set margin to be held when cost changes
•Filter to quickly find and set thousands of items for future automated pricing
7. Microsoft RMS
Increase Sales – Customer Service
•Scrollable, searchable computer based catalog opens directly to store database
•See SKU, description, store price, variable price, on hand, and warehouse quantity
•Filter catalog views by dept, category, mfg. part number, description, and more
•Pictures enlarge when the mouse is positioned over the image
8. Microsoft RMS
Increase Sales – Rental
•Rent, reserve, and sell from the same POS screen
•Collect deposits, partial rental payments, or fees at any time
•Track serialized rental items
•Tag along items or prompt cashier to up-sell
•Reserve with automatic conflict checking
9. Microsoft RMS
Increase Sales – Turnkey Branded Web Store
•Implement as a link from your existing website or as a brand new site
•Pictures, descriptions, prices, variable prices, promotions, and much more
•Automatically uploads entire supplier catalog and any other store items
•Web shoppers choose from ship, delivery, or pickup at store
10. Microsoft RMS
Reduce Inventory – Forecast and Auto-Replenish
•Forecast from any past date range, any supplier, and delivery lead time
•Automatic reorder point and restock calculation for 1 or thousands of items
•Save seasonal templates, monthly templates, or any date range templates
•Automatic Microsoft RMS PO to lowest cost supplier(s) for required items
11. Microsoft RMS
Decrease Labor – EDI Communications
•RMS EDI Updaters connect Microsoft RMS to any supplier
•Item Updates, Images, Price, Variable Price, Promotions, Warehouse Qty, UPC
•Purchase Orders, Acknowledgements, Invoices, Policy A, Rewards
•History Loads, All Item Loads, and so much more
•Any Supplier…Any File
12. Microsoft RMS
Decrease Labor – Easily Manage Lumber
•Automatic unit cost calculation from supplier MBF (thousand board feet)
•Automatic mark up by user %
•Round up retail to end in an amount i.e., $.09
•Real-time inventory in EA (each) and BF (board feet)
•Maintain lumber length and cross sectional area (thickness x width)
•Sell in units of EA or LF (linear feet)
13. Microsoft RMS
Decrease Labor – Automatic Price Change Labels
•Monitors all items for price changes from primary supplier or users
•Tracks changes for review, select, deselect, and print
•Print automatically with no user intervention
14. Microsoft RMS
Decrease Costs – No 3rd Party PC Charge and Fees
•Credit cards are processed directly through PCI Compliant Microsoft RMS
•No 3rd party PC Charge and no PC Charge annual support fees
•No losses when separate POS and Credit Card software don’t work together
•No forced version upgrades and fees to maintain compatibility and PCI initiatives
15. Microsoft RMS
Decrease Costs – Simplified Customer Billing
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•Optionally include receipts with signatures for each transaction
•Automatic E-mail of receipts and statements
•Print statements with receipts at any time for any date range for any customer(s)
•Multi-store owners manage all statements and payments from one location