1. P R E S E N T A T I O N

2. Three Dimensions of Leadership Capacity
How you need to
think about
Welcome to:
Leadership
Culture
Leadership
HR Strategies: People as the Foundation for
Your Company’s Growth
Capacity Three Dimensions of
Leadership
Capacity
Panelists: Three Dimensions of
Leadership Organizational
Leader
•Alex Rodov, Managing Partner, QA Consultants/Test
Behaviours Capacity Practices
Factory
•Bill Greenhalgh, Chief Executive Officer, HRPA
Three Dimensions of
Leadership
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
Moderator:
Jill Birch, Principal & National Capability Lead,
2
Leadership Solutions, Knightsbridge Human Capital

3. Three Dimensions of Leadership Capacity
How you need to
QA Consultants is the largest software testing company in
think about
North America, in business since 1994
Leadership
Based in Toronto, Canada Culture
Leadership
Over 300 employees, to hire another 130 people in 12 months
Capacity Leadership
Three Dimensions of
Clients include many Fortune 500 companies in every vertical
Capacity
Three Dimensions of
Client retention over 95% Leader Leadership Organizational
Behaviours Capacity Practices
Employee retention over 90%
Three Dimensions of
Leadership
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
3

4. Three Dimensions of Leadership Capacity
How you need to
Key Growth Challenges
think about
Leadership
Finding, hiring and retaining qualified
Culture
Leadership
employees
Capacity
Developing a management team
Leadership
Three Dimensions of
Capacity
Three Dimensions of
Leader Leadership Organizational
Heavy investment into training
Behaviours Capacity Practices
Generation Y challenges Three Dimensions of
Leadership
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
Leadership succession planning
4

5. Three Dimensions of Leadership Capacity
How you need to
think about
Leadership
Culture
Leadership
Capacity Three Dimensions of
Leadership
Capacity
Three Dimensions of
Leader Leadership Organizational
Behaviours Capacity Practices
Three Dimensions of
Leadership
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
5

6. Leadership capacity is a critical business issue and
a new organizational capability

8. Three Dimensions of Leadership Capacity
How you need to
Three Dimensions of Leadership Capacity
think about
Leadership
Culture
Leadership
Capacity Three Dimensions of
Leadership
How you need to Capacity
Three Dimensions of
Leadership
think about Leader Leadership Organizational
Culture
Behaviours Capacity Practices
Leadership Three Dimensions of
Leadership
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity Leader
Capacity
Organizational
Behaviours Practices 8

9. Three Dimensions of Leadership Capacity
How you need to
• Human Resources Professional Association
think about
• Third largest HR associationCulture world
in
Leadership
Leadership
– Membership 20,000, in 9000 companies with
Capacity
2.7 million employees Leadership
Three Dimensions of
Capacity
– Regulator of human resources in Ontario Three Dimensions of
Leader Leadership Organizational
• Designation, 300+ education programs
Behaviours Capacity Practices
• Second largest HR annual Leadership of
conference
Three Dimensions
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
• Research, lobbying, magazine
9

10. Three Dimensions of Leadership Capacity
How you need to
TWO REPORTS
think about
What do CEO’s want in HR? Leadership
Culture
Leadership
http://www.hrpa.ca/Documents/HRPA_KB_CEO_Perspe
ctive_Research_Highlight.pdf
Capacity Three Dimensions of
Leadership
CanadaWorks 2025 Capacity
Three Dimensions of
The Lost decade, Unsustainable
Leader Leadership Organizational
Prosperity or the
Behaviours Capacity Practices
Northern Tiger?
Scenarios and strategies for the Future of of
Three Dimensions Work in
Leadership
Canada © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
http://www.hrpa.ca/ on April 4 2012
10

11. Three Dimensions of Leadership Capacity
CEO FEEDBACKyou HR
How ON need to
• Do well think about
Leadership
– Downsizing support, employee communications, change management
Culture
Leadership
– Discipline process, performance management, compensation, reward
and recognition
Capacity
– Critical role at the bargaining table
Three Dimensions of
Leadership
– Talent management and succession planning
Capacity Three Dimensions of
• Could do better Leadership
Leader Organizational
– Greater business acumen Behaviours CapacityPractices
– Closer to front-lines
– Articulate business issues, map what’s coming up,of
Three Dimensions foresight
– Leadership
Less on legislative compliance and punitive results of non-compliance
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
– Adjust approach between “hard or soft”
– Be more vocal “HR simply matters more than ever, companies 11
without it are doomed to competitive defeat”

12. Three Dimensions of Leadership Capacity
How you need to
OUTLOOK
think about
Leadership
Culture
Leadership
Capacity Three Dimensions of
Leadership
Capacity
Three Dimensions of
Leader Leadership Organizational
Behaviours Capacity Practices
Three Dimensions of
Leadership
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
12

13. We can’t predict,
we have to invent
Three Dimensions ofdrive our future
Leadership Capacity
Technology, demographics, globalization
will
• Technology you need to
How
– “Free” communications, storage, processing
think about
– Internet is a disruptive, fragmenting force
Leadership
– Culture
Supply chains shorten, customers, suppliers, know each other better
–
Leadership
Mobile + Apps + Instant dominate
• Capacity
Demographics
Three Dimensions of
Leadership
– 15-59 ~ jobs Oct ‘08-Jan ‘12 DOWN Three Dimensions of
54k
Capacity
– 60+, same time jobs UP 292k Leader Leadership Organizational
Behaviours
– Senior’s 25% of population in 20 yearsCapacity Practices
• Globalization Three Dimensions of
– SMEs 99% of companies, Leadership
50%© of employment Solutions (Jossey-Bass)
Weiss, Molinaro & Davey (2007) – Leadership
Capacity
– World growth continues, just in different places
– 20% of economy US dependent, low growth 13
– Health, retail, energy growth, manufacturing down

14. Three Dimensions of Leadership Capacity
How you need to
•Talent will be the big issue
think about
•Comp lower ~ hire for retention (passion, values)
Leadership
Culture
Leadership
•Older workers ~ experience, flexibility, priorities
•Need advisor you can trust
Capacity Three Dimensions of
•Trends, foresight ~ “what business are we in”
Leadership
Capacity
•Tell us the truth we sometimes don’tDimensions of to hear
Three want
•Diversity as a competitive advantage
Leader Leadership Organizational
Behaviours Capacity Practices
•Embrace the internet
•Capitalise on social media Three Dimensions of
•Product and employment brand Leadership
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
•The CEO as a leader, not a manager
14

15. Three Dimensions of Leadership Capacity
How you need to
Let’s start a think about
conversation
Leadership
About your human capital Culture
Leadership
requirements for the
future
Capacity Three Dimensions of
Leadership
Capacity
Three Dimensions of
Leader Leadership Organizational
Behaviours Capacity Practices
Three Dimensions of
Leadership
© Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass)
Capacity
15