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We 2012 workshop hr strategies

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  • 1. P R E S E N T A T I O N
  • 2. Three Dimensions of Leadership Capacity How you need to think aboutWelcome to: Leadership Culture LeadershipHR Strategies: People as the Foundation forYour Company’s Growth Capacity Three Dimensions of Leadership CapacityPanelists: Three Dimensions of Leadership Organizational Leader•Alex Rodov, Managing Partner, QA Consultants/Test Behaviours Capacity PracticesFactory•Bill Greenhalgh, Chief Executive Officer, HRPA Three Dimensions of Leadership © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) CapacityModerator:Jill Birch, Principal & National Capability Lead, 2Leadership Solutions, Knightsbridge Human Capital
  • 3. Three Dimensions of Leadership Capacity How you need toQA Consultants is the largest software testing company in think aboutNorth America, in business since 1994 LeadershipBased in Toronto, Canada Culture LeadershipOver 300 employees, to hire another 130 people in 12 months Capacity Leadership Three Dimensions ofClients include many Fortune 500 companies in every vertical Capacity Three Dimensions ofClient retention over 95% Leader Leadership Organizational Behaviours Capacity PracticesEmployee retention over 90% Three Dimensions of Leadership © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) Capacity 3
  • 4. Three Dimensions of Leadership Capacity How you need toKey Growth Challenges think about LeadershipFinding, hiring and retaining qualified Culture Leadershipemployees Capacity Developing a management team Leadership Three Dimensions of Capacity Three Dimensions of Leader Leadership OrganizationalHeavy investment into training Behaviours Capacity PracticesGeneration Y challenges Three Dimensions of Leadership © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) CapacityLeadership succession planning 4
  • 5. Three Dimensions of Leadership Capacity How you need to think about Leadership Culture Leadership Capacity Three Dimensions of Leadership Capacity Three Dimensions of Leader Leadership Organizational Behaviours Capacity Practices Three Dimensions of Leadership © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) Capacity 5
  • 6. Leadership capacity is a critical business issue and a new organizational capability
  • 7. Three Dimensions of Leadership Capacity How you need toThree Dimensions of Leadership Capacity think about Leadership Culture Leadership Capacity Three Dimensions of Leadership How you need to Capacity Three Dimensions of Leadership think about Leader Leadership Organizational Culture Behaviours Capacity Practices Leadership Three Dimensions of Leadership © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) Capacity Leader Capacity Organizational Behaviours Practices 8
  • 8. Three Dimensions of Leadership Capacity How you need to• Human Resources Professional Association think about• Third largest HR associationCulture world in Leadership Leadership – Membership 20,000, in 9000 companies with Capacity 2.7 million employees Leadership Three Dimensions of Capacity – Regulator of human resources in Ontario Three Dimensions of Leader Leadership Organizational• Designation, 300+ education programs Behaviours Capacity Practices• Second largest HR annual Leadership of conference Three Dimensions © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) Capacity• Research, lobbying, magazine 9
  • 9. Three Dimensions of Leadership Capacity How you need toTWO REPORTS think aboutWhat do CEO’s want in HR? Leadership Culture Leadershiphttp://www.hrpa.ca/Documents/HRPA_KB_CEO_Perspective_Research_Highlight.pdf Capacity Three Dimensions of LeadershipCanadaWorks 2025 Capacity Three Dimensions of The Lost decade, Unsustainable Leader Leadership Organizational Prosperity or the Behaviours Capacity Practices Northern Tiger? Scenarios and strategies for the Future of of Three Dimensions Work in Leadership Canada © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) Capacityhttp://www.hrpa.ca/ on April 4 2012 10
  • 10. Three Dimensions of Leadership CapacityCEO FEEDBACKyou HR How ON need to• Do well think about Leadership – Downsizing support, employee communications, change management Culture Leadership – Discipline process, performance management, compensation, reward and recognition Capacity – Critical role at the bargaining table Three Dimensions of Leadership – Talent management and succession planning Capacity Three Dimensions of• Could do better Leadership Leader Organizational – Greater business acumen Behaviours CapacityPractices – Closer to front-lines – Articulate business issues, map what’s coming up,of Three Dimensions foresight – Leadership Less on legislative compliance and punitive results of non-compliance © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) Capacity – Adjust approach between “hard or soft” – Be more vocal “HR simply matters more than ever, companies 11 without it are doomed to competitive defeat”
  • 11. Three Dimensions of Leadership Capacity How you need toOUTLOOK think about Leadership Culture Leadership Capacity Three Dimensions of Leadership Capacity Three Dimensions of Leader Leadership Organizational Behaviours Capacity Practices Three Dimensions of Leadership © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) Capacity 12
  • 12. We can’t predict, we have to invent Three Dimensions ofdrive our future Leadership Capacity Technology, demographics, globalization will• Technology you need to How – “Free” communications, storage, processing think about – Internet is a disruptive, fragmenting force Leadership – Culture Supply chains shorten, customers, suppliers, know each other better – Leadership Mobile + Apps + Instant dominate• Capacity Demographics Three Dimensions of Leadership – 15-59 ~ jobs Oct ‘08-Jan ‘12 DOWN Three Dimensions of 54k Capacity – 60+, same time jobs UP 292k Leader Leadership Organizational Behaviours – Senior’s 25% of population in 20 yearsCapacity Practices• Globalization Three Dimensions of – SMEs 99% of companies, Leadership 50%© of employment Solutions (Jossey-Bass) Weiss, Molinaro & Davey (2007) – Leadership Capacity – World growth continues, just in different places – 20% of economy US dependent, low growth 13 – Health, retail, energy growth, manufacturing down
  • 13. Three Dimensions of Leadership Capacity How you need to•Talent will be the big issue think about •Comp lower ~ hire for retention (passion, values) Leadership Culture Leadership •Older workers ~ experience, flexibility, priorities•Need advisor you can trust Capacity Three Dimensions of •Trends, foresight ~ “what business are we in” Leadership Capacity •Tell us the truth we sometimes don’tDimensions of to hear Three want•Diversity as a competitive advantage Leader Leadership Organizational Behaviours Capacity Practices•Embrace the internet •Capitalise on social media Three Dimensions of •Product and employment brand Leadership © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) Capacity•The CEO as a leader, not a manager 14
  • 14. Three Dimensions of Leadership Capacity How you need toLet’s start a think about conversation LeadershipAbout your human capital Culture Leadershiprequirements for thefuture Capacity Three Dimensions of Leadership Capacity Three Dimensions of Leader Leadership Organizational Behaviours Capacity Practices Three Dimensions of Leadership © Weiss, Molinaro & Davey (2007) – Leadership Solutions (Jossey-Bass) Capacity 15