Lotusphere 2012 - The social business update


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General updates from IBM Lotusphere & Connect 2012.

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Lotusphere 2012 - The social business update

  1. 1. The UpdateTwitter: HP_Dalen© 2012 IBM Corporation
  2. 2. DisclaimerIBM’s statements regarding its plans, directions, and intent are subject to change or withdrawalwithout notice at IBM’s sole discretion.Information regarding potential future products is intended to outline our general product directionand it should not be relied on in making a purchasing decision.The information mentioned regarding potential future products is not a commitment, promise, orlegal obligation to deliver any material, code or functionality. Information about potential futureproducts may not be incorporated into any contract. The development, release, and timing of anyfuture features or functionality described for our products remains at our sole discretion. | © 2012 IBM Corporation 2
  3. 3. Agenda■ 10:30 – 11:15: IBM Connections Next■ 11:15 – 11:30: Pause■ 11:30 – 12:15: IBM Lotus Notes■ 12:15 – 13:00: Frokost■ 13:00 – 14:00: IBM SmartCloud■ 14:00 – 14:45: IBM Unified Communications and mobile■ 14:45 – 15:00: Pause■ 15:00 – 15:30: Opsamling | © 2012 IBM Corporation 3
  4. 4. Alistair Rennie, GM ICS, opens Lotusphere 2012 “The integration of the business processes with the world of collaboration requires Social Business technologies. IBM can deliver now!” | © 2012 IBM Corporation 4
  5. 5. Product releases 2012: In short■ “Mobile first”. Mobility, mobility, mobility■ Lotus Notes and Domino 8.5.4, with optional Social Edition feature back■ IBM Websphere Portal and IBM Web Content Management v. 8■ IBM Forms “Nitro”■ IBM Connections Next. Introducing: Social Mail (E-mail re-invented)■ IBM SmartCloud for Social Business (aka LotusLive, re-branded)■ IBM Docs. Office productivity suite, cloud or on premise | © 2012 IBM Corporation 5
  6. 6. The key elements of the ICS strategy■ Mobility – all Platforms■ Beautiful - “One UI” across all services components■ Integrated – based on Open Standards and beyond IBM■ Social – IBM is the leading provider■ Smart – Business Analytics is the differentiator | © 2012 IBM Corporation 6
  7. 7. The ICS Strategy ... Embedded AppsConsumable information flow simplify the way work gets done Recommended video: http://bit.ly/GBqBZY Designs subject to change | © 2012 IBM Corporation
  8. 8. The ICS StrategyMoving from sending to sharing Optimized for Mobile Access Designs subject to change | © 2012 IBM Corporation
  9. 9. The strategic agenda■ The principles of a “Social Business”■ The foundations of a Social Business platform | © 2012 IBM Corporation 9
  10. 10. Technology is dramatically changing the way we live How I Buy How I Work Interacting with peers Collaborating from and engaging with the anywhere at any time. company. How I Create Tapping into a wide variety of insight and expertise. | © 2012 IBM Corporation
  11. 11. People are empowered like never before Find and share Rise of social networking Bringing social tools information instantly and mobile devices into the enterprise• 200 million tweets sent • Social networking • 37% of US IT workers are via Twitter each day accounts for 22% of all using technology they• More than 7 billion pieces online time master first at home, of content shared each • Smartphone and tablet then bring to work week on Facebook shipments now outpace • 64% of GenY download PCs unauthorized applications at least once a week to get their job done Source: Facebook, 2011 Source: Nielsenwire, 6/1/2010, Morgan Stanley Source: Forrester: Forrsights Workforce Survey 2011 | © 2012 IBM Corporation
  12. 12. A social business optimizes interactions among peopleto gain a competitive advantageBy removing barriers, a social business allows people to apply expertise andinsights that improve and accelerate results across business functions: Workforce Customer Care Product and Optimization and Insight Service Innovation | © 2012 IBM Corporation
  13. 13. New Goals of a Social Business | © 2012 IBM Corporation
  14. 14. Social Business solutions are built on a core enabling set of capabilities thattransform how businesses engage with people and harness social intelligence Reach people where Enable people to they live and work engage productively in a business context Connect through identities on consumer, b2b, and corporate Develop personal insights and social networks social intelligence Communicate on the associated Facilitate emergent processes channels Monitor and analyze Act on insights for social data to discover business advantage new business insights Integrate social capabilities into Analyze identities, social graphs, the enterprise in order to act communication channels, and on new opportunities, make social content better decisions, optimize processes in real time, and Identify opportunities, problems, govern and manage risk solutions, valuations, etc. | © 2012 IBM Corporation
  15. 15. The Technical ViewAccessPoints and more ... Services could include; Mail, Services could include; web presence awareness, meetings, document editing, collaborative Services could include; real-time collaborative document editing, & authoring, shared files / folders sentiment analysis, web analytics, more. & more. smart filtering & more.SocialbusinesscapabilitiesDeliverymodels | © 2012 IBM Corporation
  16. 16. The tools shouldmatch the goals ... | © 2012 IBM Corporation
  17. 17. The Strategic Agenda■ The principles of a “Social Business”■ The foundations of a Social Business platform | © 2012 IBM Corporation 17
  18. 18. Social Collaboration Services … today in IBM Connections Blogs* Present news or ideas Profile Wikis* Find the people you need Document best practices Microblogging Forums Communicate inside your network Exchange ideas with, and benefit from the expertise of others Activities* Organize tasks and jointly resolve them in Communities your team Work in a secure environment with people Bookmarks* who share common roles and expertise or Save, share, and discover bookmarks tasks Ideation Blog Create ideas and leverage the crowd to develop them Homepage Media Library See whats happening across your social Add sizzle by sharing rich media like Photos network and Videos Files* Social Analytics Post, share, and discover documents, Discover who and what you don’t know via presentations, images, and more recommendations Content Mgmt. Integration Securely manage and collaborate on business * inside of Communities and/or for individual use documents, e.g. in FileNet, Quickr, © 2012 IBM Corporation .. |
  19. 19. Open Standardsbecome the critical success factor for the Workplace of the Future ■ Activity Streams: Collection of all Events from all Sources at one single place ■ OpenSocial Gadgets: embedded apps make it a new, very productive experience to get work done ■ Loosely coupled, Web-centric Architecture ■ Integration via open APIs and with the help of the Social Business Toolkit ■ No One-Vendor Lock-in: It is all based on open standards HTML5 ARIA SAML | © 2012 IBM Corporation 19
  20. 20. Unprecedented Integration based on open StandardsThe Activity Stream in IBM Connections Next The "Update“ Activity Stream (potentially) collects all Events from all systems Designs subject to change Connections Mobile iNotes Notes Portal 2012 IBM Corporation | © 20
  21. 21. Unprecedented Integration based on open StandardsEmbedded Apps in IBM Connections Next Click in the line … and the embedded app appears and gives all the information needed to close the expected actions Designs subject to © 2012 IBM Corporation | change 21
  22. 22. Unprecedented Integration based on open StandardsThe new ShareBox Designs subject to © 2012 IBM Corporation | change
  23. 23. Social “enabled” Business AppsInformation in theoverall context: allremains connectedIn the e-mail view of“Social Updates”, Mail andCalendar can be accessedin the Social Context Designs subject to change “Very soon, you wont be able to see email and social networking separate. Email will not die, it will in fact have more flavour and will be more integrated." -- Neha Gupta, Senior Research Analyst, Gartner© 2012 IBM Corporation | 23
  24. 24. Social Mail… Mail in Context of Social (Connections Mail) Social Mail Designs subject to change | © 2012 IBM Corporation 24
  25. 25. Social Mail… Mail & Calendar in Context of Social (Connections Mail) Social Calendar Designs subject to change | © 2012 IBM Corporation 25
  26. 26. Mobile: the broadest offering on the market today■ Device-dependent interfaces for all major mobile devices and collaboration services - Smartphones and Tablets ● Apple®, Android, BlackBerry®, Nokia■ Secure solutions for businesses - as a basis for BYOD approaches ● Secure Mail/PIM: Traveler ● VPN: Mobile Connect ● Device Mgmt: Tivoli Endpoint Manager■ Evolution of mobile apps involving embedded OpenSocial apps to offer mobile Social Business Solutions BYOD = Bring your own Device | © 2012 IBM Corporation 26
  27. 27. 2011 was the year of IBMs mobile apps 21 Collaboration Apps 44 new Releases | © 2012 IBM Corporation 27
  28. 28. Mobile: 2012 – we will extend the leadPlanned for 2012 (examples)■ Traveler Social Edition ● High Availability ● New Android™ Tablet E-Mail UI ● To do ● Windows® Phone (Nokia, HTC) (Beta 1H12)■ Connections ● Activity Streams ● Improved UI for Files/Profiles ● Partial/Full Wipe ● Mobile Social Reader■ Sametime mobile Meeting Apps ● Integration of Connections, Traveler & Sametime■ Tivoli® Endpoint Manager Integration■ New development opptions with WorkLight■ Tools for Mobile Apps | © 2012 IBM Corporation
  29. 29. Desktop: Lotus Notes Social Edition – Homepage | © 2012 IBM Corporation
  30. 30. Desktop: Lotus Notes Social Edition - E-Mail ■ Click on URLs in edit mode ■ Categorize inbox by date (“Today”, “Yesterday”, “Last Week”) ■ Single click mail/calendar/contacts ■ Rolling calendar view (additive weeks) ■ Weekly planner view ■ Cocoa Mac Support ■ SAML support (1.1 and 2.0) ■ SHA-2 support for S/MIME ■ OAuth credential store ■ Database Management Tool ● All-in-one performance of database maintenance tasks: e.g. compact, index updates, etc. | © 2012 IBM Corporation
  31. 31. (Planned) Social Dashboard for Tablets | © 2012 IBM Corporation
  32. 32. Understand whats going on – Social AnalyticsCollaborate on a set of objectives and insights, find the right experts and drive actions | © 2012 IBM Corporation 32
  33. 33. Understand what is going on on my Web Site In betaThe information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is forinformational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code orfunctionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion | © 2012 IBM Corporation 33
  34. 34. Understanding the Sentiment in your OrganizationExample: HR Social Intelligence Dashboard Early revealing of trends allows for direct involvement of subject matter experts | © 2012 IBM Corporation
  35. 35. Social Business is Key to IBMs growing Portfolioof SmartCloud Business Solutions Social Business Smarter Commerce Business Analytics & Optmization Smarter Cities | © 2012 IBM Corporation
  36. 36. Announcing IBM Smart Cloud for Social Business■ Aligning LotusLive with IBM SmartCloud■ Delivering a portfolio of Social Business Solutions in the Cloud http://www.ibmcloud.com/social | © 2012 IBM Corporation
  37. 37. IBM SmartCloud Engage■ Secure, integrated messaging and social services for businesses■ Flexible Client Option – mobile, Browser, Tablet, Rich Client People Communities Activities Files Meetings Events Chat E-Mail Forms | © 2012 IBM Corporation
  38. 38. Summary■ IBM is the market leader in the areas of Social and Mobile Collaboration■ Cross-product integration, browser strategy, choice of deployment options■ A unique portfolio to support your company on the journey to become a Social Business | © 2012 IBM Corporation 38
  39. 39. Thank YouHans Petter Dalen IBM Danmark ApsTechnical Leader, Nordics Nymøllevej 91IBM Social Business 2800 Lyngby& Collaboration Solutions Tel +45 28803904 dalen@dk.ibm.com | © 2012 IBM Corporation 39