6. 1
What do we as a business want
people to do?
In order to do it, what do they
need to learn?
How to learn it?
Core pedagogical challenge
7. 2
Will learning be improved by
involving people?
Low Degree of involvement High
Involvement is Involving some Involvement of all
not necessary or employees can employees is a
possible improve the necessity for
knowledge base learning
8. Low involvement
Base knowledge of financial products
Use of logo types (branding details)
How to engage in process or transaction
(e.g. record data)
14. 3
How do we create a learning flow
which (may or may not) involve
social elements?
Social media is
Social media Social media is
an element of the
is not used the main engine
learning flow
