The customer is king in every business. The customer service advice in this article will help you make sure that your customer knows how much you value them. And keep them coming back to you time and time again.

1.
How To Give Great Customer Service
By Amanda Watts
www.clientsinabundance.com
Don’t Lie. This week I had a website designer give a quote for turning a
website into WordPress from its current platform, and he completely over
quoted. Why? Because he thought we didn’t know what he was talking
about. A bitter taste was left in my mouth and we didn’t use him.
Pick Up Your Phone. There is a supplier I use who always has a virtual
answering service for his business. Whenever I call him, the virtual office
answers his phone on his behalf and he has to call me back. It is frustrating
and turns what should be a quick phone call into hard work, and often a lot of
phone tennis!
Don’t Make Promises You Can’t Keep. If you give a deadline, keep it. It you
have to have it done by Friday, do so; don’t email the client on a Friday night
with apologies and promises of getting it to them next week.
Deal With Complaints. An unhappy customer who has their problem resolved
will turn into a happy customer. Burying your head in the sand when you
receive a complaint will only cause the unhappy customer to complain about
you to their friends and associates. This is very damaging for your brand.
Be Helpful. Sometimes I have my clients come to me with their personal
problems. As a coach this is to be expected as my relationships with my clients
can run deep. Some problems go a little above duty, but the fact that they have
asked for my help shows they know I am willing to be there for them. Be
helpful, go the extra mile and stop chasing the money. Sometimes something
for nothing will keep a customer. And it’s easier to keep customers than get new
ones.
Listen To Your Customer. If you don’t know what your customer wants how do
you know what to deliver? Listen to their needs and supply them with the
solution or product they desire.

2. Amanda is a Client Attraction Expert. She specialising in working with health,
wellness and fitness professionals who need to market their business effectively
to get more clients and make more money - but without working 70 hours a
week. What separates the Clients In Abundance service from other business
coaches is that she ONLY works with the health, wellness and fitness industry
and ONLY specialises in getting more clients and making more money, but
without getting burnt out. Because of this, Amanda's clients receive proven,
undiluted, and extremely specific step-by-step information on exactly that they
need to do to get more clients. As a result, those who coach with her get more
clients, make more money and have more free time than they would doing this
on their own.