1. Katie White
OBJECTIVE To obtain a challenging position providing the opportunity for utilization of my experience in
disaster and emergency planning.
EXPERIENCE
Aug 2014 – Contractor- Project Liaison, BP Medical Claims, Resident Division
Present Public Safety Management Group
New Orleans, Louisiana
Responsibilities:
• Collect accurate data and documentation from resident claimants.
• Secure all personal data collected from claimants.
• Organize and file collected claimant data and documentation, including creating tracking
spreadsheets.
• Field phone calls from existing and potential clients to answer questions regarding the claims
process and/or claim status.
• Travel to various communities throughout the Gulf South to create personal relationships with
claimants in order to gain trust.
• Make travel arrangements, including securing locations to meet with clients such as grocery stores,
restaurants, malls, reception halls, etc.
• Create and maintain the office calendar.
• Utilize Every Door Direct Mail in order to reach a wider potential client base, spanning the entire
Gulf Coast from Louisiana to Florida.
• Create relationships with various law enforcement entities in order to facilitate travel and assist the
law enforcement community in filing claims.
• Complete and submit Proof of Claim forms with documentation and signatures to Federal Claims
Administrator.
Accomplishments:
• Created various forms to assist clients in collecting necessary documentation, as well as several
tracking documents and spreadsheets for office use.
• Created process for performing address verifications for resident claimants.
• Collected and organized contact information for multiple law enforcement and retail entities.
• Created training materials for new employees.
Aug 2013 – Planning and Intel Section Chief
Apr 2014 Ascension Parish Office of Homeland Security and Emergency Preparedness
Gonzales, Louisiana
Responsibilities:
• Update and maintain All Hazards Plan for parish.
• Maintain high consequence area pipeline map as well as emergency site plans for HCAs.
• Issue and track pipeline excavation permits.
• Assist in conducting emergency communications audits for fixed petrochemical facilities.
• Create and distribute Situation Reports and Incident Action Plans
• Distribute situational awareness emails for traffic, road conditions, and weather in emergency and
non-emergency situations.
• Maintain database documenting chemical releases in the parish.
• Update the Ascension Parish OHSEP Facebook page with traffic, road, and weather information
when applicable.
Accomplishments:
• Created pipeline high consequence area map using ArcGIS.
1205 Jefferson Ave.
New Orleans, Louisiana 70115
504-495-5403
katiewhite504@gmail.com

2. • Helped develop online permitting system for pipeline excavation permits.
• Created individual emergency site plans for each high consequence area.
• Gathered and submitted data to GOHSEP for the state Threat and Hazard Identification and Risk
Assessment (THIRA). Accomplished before the deadline.
• Created Incident Action Plans and Situation Reports as well as supplemental situational awareness e-
mails during the Ascension Parish Balloon Festival in September of 2013 and the winter weather
event in late January 2014.
Jan 2013 –Intern
Aug 2013 Ascension Parish Office of Homeland Security and Emergency Preparedness
Gonzales, Louisiana
Responsibilities:
• Provide general office function support such as filing, answering phones, photocopying, data entry,
etc.
• Complete assignments given by the Director and Operations Section Chief.
Accomplishments:
• Updated standard operating procedures for emergency support function positions.
• Assisted in data collection for active shooter plans for Ascension Parish schools.
• Reorganized emergency shelter plans.
PROFESSIONAL CERTIFICATIONS
Certifications in FEMA's ICS 100, 200, 300, 400, 700, 800, Professional Development series.
COMPUTER SKILLS
Proficient in Microsoft Word, PowerPoint, Excel, Internet, E-mail, MyPermitsNow,
MIAT, ArcGIS and Access.
EDUCATION
2013 BA in Liberal Arts with Disaster Science and Management concentration
Louisiana State University Baton Rouge, Louisiana
Member of Delta Kappa Chapter of Zeta Tau Alpha Fraternity
2003 Academy of the Sacred Heart New Orleans, Louisiana
High School Diploma
IT Internship – Worked with computer networks, addressed a variety of computer issues, and worked
in unison with school’s technology department.