1. Peggy Perales
1724 Bonny Brae Lane
Pueblo, CO 81001
(719) 225-0006
weatherak@yahoo.com
Professional Profile
• Supervisor with over 25 years Federal experience. Areas of expertise include:
• Energetic and reliable office supervisor skilled with working with a diverse group of people. Demonstrated
ability to provide exceptional support and service for a broad-range of staff and clients.
• Committed and motivated with exceptional customer-relation and decision-making
skills. Strong work ethic, professional demeanor and great initiative.
• High-performing supervisory Official in Charge with extensive experience working with a diverse client base
and delivering results.
• Experienced manager with a strong ability to manage multiple projects simultaneously and foster a
cohesive staff.
• Experienced manager with excellent client and project management skills. Action-oriented with strong ability
to communicate effectively with technology, executive, and business audiences.
Qualifications
• MBA • Business Development
• Multi-task management • Client Relations
• Strong verbal communication • Customer Needs Assessment
• Extremely organized • Risk management processes and analysis
• Team leadership • Computer Proficient
• Team liaison • Creative Problem Solving
• Quick learner
Relevant Experience
Documentation
• Wrote and edited documents to keep staff informed on policies and procedures.
Supervision
• Supervised team of three staff members.
Process Improvement
• Created new departmental procedures manual.
• Assessed organizational training needs.
Competitive Analysis
• Performed competitive analysis to make recommendations for future company growth.
Protective Services
• Applied safety procedures and policies as outlined in Department Safety Manual.
Customer Service
• Consistently recognized by management for providing superior customer service.
Conflict Resolution
• Responsible for handling customer account inquiries, accurately providing information to ensure resolution of
product/service complaints and ensure customer satisfaction.
Management Support:
• Ensured smooth operations by supporting executive team.
Scheduling
• Facilitated on board processing of new employees by scheduling training, answering questions and
processing paperwork.
Training
• Responsible for training all new employees to ensure continued quality of customer service.
Scheduling
• Produced and managed daily, monthly and annual schedules for staff.
Experience
Hydro Meteorological Technician 12/2012 – Current
2. National Weather Service – Pueblo CO
• Extensive experience measuring meteorological phenomena with scientific equipment and instrumentation
including teaching and mentoring other staff members.
• Extensive experience observing and recording atmospheric characteristics, i.e. temperature, air movement,
visibility, pressure, air density, and cloud types, including training and mentoring other staff members.
• Extensive experience decoding, plotting, and systematically recording data related to the physical
characteristics of the atmosphere, i.e. charts, diagrams, and cross sections; and
• Extensive experience collecting, analyzing, interpreting, adjusting, and verifying atmospheric and other
meteorological data to confirm and improve accuracy and efficiency.
• Provide weather data to the public, Emergency Managers and Community Leaders, as requested.
• Collect and analyze data from a variety of sources; prepare and issue daily reports.
• Participate in presentations at local schools and organizations as needed.
Received NOAA/NWS Bronze Award (2014)
Received NOAA/NWS Unit Citation (2014)
Supervisory Meteorological Technician / Official in Charge , 08/2008 – 12/2012
National Weather Service – Valdez, AK
Supervisory Meteorological Technician / Official in Charge , 02/2006 - 09/2008
National Weather Service – King Salmon, Alaska
• 6+ years of supervisory experience in the State of Alaska, 25+ years total of supervisory experience.
• Provide administrative support to Chief, Data Acquisition Office at National Weather Service, Regional
Headquarters Anchorage Alaska.
• Develop, maintain and strengthen partnerships with stakeholders in all levels of local government, public and
private industry and local education systems.
• Develop programs, research and analyze policies issues concerning organization.
• Manage employee scheduling, make work assignments, assign work priorities, and adjust work of personnel assigned to
the office while providing supervision, leadership and guidance on administrative, procedural and technical
requirements.
• Manage and maintain the programs and physical facilities of the office; preparing daily, monthly, quarterly and
annual reports while meeting strict deadlines.
• Work with Local Emergency Managers in planning and support during local crisis' and emergencies
including tsunamis and earthquakes; Prioritizing and responding to short notice crisis' in a calm,
professional manner.
• Supervise customer service functional areas for 18hr/day office.
• Provide direct support for local public forecasts and warnings, to mitigate impact on community and
services.
• Monitor all station programs to ensure quality and timeliness of products and services to meet the public need.
Recommend changes to station programs based on local contacts and user surveys.
• Approve leave, assess performance, and ensure that the staff is appropriately trained and their competencies
are current and maintained.
• Provide input to management on the administration of the negotiated agreement and a variety of local labor
relations issues associated with controversial and sensitive matters.
• Recommends appointments, selections, or reassignments to positions appropriate to the selection authority
delegated.
• Effects disciplinary measures as appropriate to the authority delegated in this area.
• Carries out Equal Employment Opportunity (EEO) policies and program activities.
• Work with Weather Forecast Office (WFO) and Regional Headquarters staff to develop local forecast
techniques and procedures.
• Actively participate in all station programs by working and supervising shift operation.
• Under my leadership, the office has become a recognized presence in all schools and business, and is
frequently requested to give presentations at Prince William Sound Community College, the local Rotary club,
Valdez Marine Safety Committee and other businesses in the community.
PORT METEOROLOGICAL OFFICER , 09/2008 - Current
National Weather Service – Valdez, Alaska
• Calibrate weather equipment onboard oil tankers, support ships and fishing vessels; both at the dock and at sea.
3. • Provide training to the crews as needed and monitor the information provided for accuracy.
• Coordinate with both agents and captains for ship visits and needed supplies to ensure they can continue to
fulfill their requirements.
• Frequently answer questions about severe weather and adjustments to arrival/departure from each port.
• Developed and implemented a Science and Technology Day for grades 2-8 at the local elementary schools
(2007-2012). These events are very successful, and highlight science and technology as it relates to careers in
the local area.
• Developed and implemented a Small Boat Safety Day for the local Valdez harbor users, recreational boaters
and small boat commercial fishermen. This event consolidates requirements by the USCG and NOAA Fisheries
in addition to providing safety equipment checks, weather information and current charts, medical kit inspections
and small boat inspect.
Meteorological Technician , 05/2003 - 02/2006
National Weather Service – Cold Bay / Kodiak Island, Alaska
•Participated in data acquisition and public service programs at the station
•Develop, maintain and strengthen partnerships with stakeholders in all levels of local government, public and
private industry and local education systems.
•Develop programs, research and analyze policies issues concerning organization
•Used scientific equipment and instrumentation to observe and record atmospheric characteristics, temperature, air
movement, visibility, pressure, air density, and cloud types.
• Systematically recorded data related to the atmosphere, verifying atmospheric and other meteorological data to
confirm and improve accuracy and efficiency.
•Prepared and disseminated Short Term Forecasts and Warnings.
• Prepared and conducted weather briefings and weather data via HF/VHF radio, telephone and in person to
mariners and local communities.
•Collected and disseminated marine weather observations from vessels in Alaskan waters.
•Prepared and launched weather balloons.
• Liaison with WFO on winter weather systems, warnings and advisories; providing input as needed.
•Monitored earthquake and tsunami warning notification systems, issued public advisories and warnings as
necessary.
Public Outreach Focal Point:
•Participated in roundtable discussions with local DOT, FAA, USF&G, and local business owners to develop emergency
procedures following fatal aircraft crash, Continental Airline's and Delta Airlines emergency landings.
•Prepared and presented information for World Weather/Water Day, Tsunami Awareness Week, Winter Weather
Awareness Week, and Safe Boating Week.
•Delivered presentations to remote schools and villages via video-conference system.
•Develop, maintain and strengthen partnerships with stakeholders in all levels of local government, public and private
industry and local education systems.
Shift Lead / Meteorological Technician , 04/1998 - 05/2003
U.S. Navy – Patuxent River, Maryland
• As Senior Enlisted Member and Civilian employee - Provided administrative and technical supervision to office
of 24 members.
• Supervise 24 hr customer service counter, route calls and visitors to proper departments as needed.
• Monitored the work of personnel assigned to the office and provided guidance to subordinates on
administrative, procedural and technical requirements
• Served as authoritative source of information on administrative matters and meteorological practices.
• Established and maintained files.
• Assisted Air Operations Officer and Commanding Officer with Sound Abatement studies and environmental
impact studies.
• Advised Base Officials on flooding and severe weather issues.
• Provided technical assistance and advice on all matters pertaining to oceanographic and environmental
concerns.
• Prepared staff briefings and issued severe warnings and advisories for airfield and components.
• Analyzed weather systems on WSR-88D radar, transmitted information to airfield tower, aviation and
marine squadrons.
• Evaluated atmospheric phenomena and interpreted meteorological data gathered by numerous sources to
4. prepare reports and forecasts. Conducted Instrument Ground School Meteorological training briefs, Safety
Stand-down briefings, Pre and Post-deployment briefings for areas world-wide.
• Supervised and trained personnel in meteorology and oceanographic forecasting. Conducted performance
evaluations.
• Works after hours and on weekends, as scheduled to provide meteorological and oceanographic support.
US Navy: 06/1980 - 04/1997
• Participated in data acquisition and public service programs at the station.
• Develop, maintain and strengthen partnerships with stakeholders in all levels of local government, public and
private industry and local education systems.
• Develop programs, research and analyze policies issues concerning organization.
• Used scientific equipment and instrumentation to observe and record atmospheric characteristics, temperature,
air movement, visibility, pressure, air density, and cloud types.
• Systematically recorded data related to the atmosphere, verifying atmospheric and other meteorological data
to confirm and improve accuracy and efficiency.
• Prepared and disseminated Short Term Forecasts and Warnings.
• Prepared and conducted weather briefings and weather data via HF/VHF radio, telephone and in person.
Education
2009 Mountain State University – Beckley, West Virginia, USA
Masters of Science in Strategic Leadership Strategic leadership
Relevant coursework: Fundamentals of Communication
Coursework includes: Speech and Communication,
2005 University of Maryland – College Park, Maryland, USA
Bachelors of Science in Business Administration Business
Relevant coursework: Fundamentals of Communication, Strategic Sales, Retail Marketing, Statistics, Business Law,
Labor Relations