1. Kathy-Ann Isaac
1488 Sterling Place, Apt B5
Brooklyn, NY 11213
Home: 718-771-2310 Mobile: 347-571-3959 E-mail:Kmisaac17@yahoo.com
Highlights
• Thrives in independent and collaborative fast-paced work environments.
• Strong interpersonal skills and the ability to interface with all levels within the corporation and various business
units.
• Strong analytical, organizational and problem solving skills.
• Ability to prioritize multitasks and detail oriented.
Professional Experience
Mount Sinai Beth Israel Center for Health and Healing New York, NY
Lead Practice Assistant 4/2003-
Present
• Check-in patients and provide appropriate registration forms
• Input patient information in IDX billing system
• Check patients insurances online to verify eligibility and current status
• Process various referrals online for insurance authorization
• Responsible for processing requests and incoming inquiries for payments by phone, email or mail
• Communicate and liaise frequently with patients, nurses and doctors to ensure that all parties them fully informed
of daily and weekly progress cycles
• Schedule new patients and follow-up appointments with providers
• Courteously answer and screen telephone calls, take complete, accurate, and legible messages and provides
general information in reference to the practice and healthcare providers
• Greet patients and visitors in a prompt, courteous, and helpful manner
• Maintain and copy E-files on a daily basis
• Sort and distribute mail to appropriate parties on a daily basis
Winston Staffing, Mount Sinai Beth Israel Center for Health and Healing New York, NY
Clerical Assistant/Clerk 10/2000
-4/2003
• Received and filed request for chart copies, ensuring that requests are billed as appropriate and filled in a timely
manner upon receipt of payment
• Reviewed charts for completeness and followed up on missing documents
• Learned the basics of insurance coding
• Sorted, organized, filed and pulled patients charts
• Enhanced effectiveness by assisting management with various duties as requested
New York City Board of Education Brooklyn, NY
Paraprofessional 9/2000-
3/2003
• Assisted students with assignments
• Participated and instructed students in activities of daily living and proper hygiene habits
• Implemented daily and weekly programs as designated by supervisors for each student in assigned groups
• Met buses and escorted students to assigned classrooms
• Participated in staff developmental activities
Education:
New York City College of Technology Brooklyn, NY
Bachelor of Science Major: Health Services Administration
Graduated: January, 2014
Skills: Microsoft Office: MS Word, MS Excel, Power point, Outlook; Centricity; IDX Billing System